Protective Insurance Corporation is a property-casualty insurer specializing in marketing and underwriting property, liability and workers' compensation coverage for trucking and public transportation fleets, as well as coverage for trucking industry independent contractors. We operate as one reportable property and casualty insurance segment, offering a range of products and services, the most significant being commercial automobile and workers' compensation insurance products.

The term "Protective," as used throughout this Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A"), refers to Protective Insurance Corporation, the parent company. The terms the "Company," "we," "us" and "our," as used throughout this MD&A, refer to Protective and all of its subsidiaries, unless the context clearly indicates otherwise. The term "Insurance Subsidiaries," as used throughout this MD&A, refers to Protective Insurance Company, Protective Specialty Insurance Company, Sagamore Insurance Company and B&L Insurance, Ltd.

Special Committee and Contingent Sale Agreement

On May 5, 2020, the Board of Directors (the "Board") of Protective formed a special committee of independent directors (the "Special Committee") to evaluate a Stockholder Support and Contingent Sale Agreement (the "Contingent Sale Agreement") entered into by and among certain prospective third party purchasers (the "Offering Parties"), certain of Protective's shareholders and the other parties thereto. The Contingent Sale Agreement was amended and restated on August 17, 2020.

In June 2020, Protective announced that the Board determined the transactions contemplated by the Contingent Sale Agreement were not in the best interests of Protective and our stakeholders. As part of this evaluation, the Board determined that it would also recommend against the potential tender offer contemplated by the Contingent Sale Agreement if it were commenced, and that if the transactions contemplated by the Contingent Sale Agreement were consummated, it expected to take the necessary actions to redeem all or certain of the Class A shares of Protective purchased by the Offering Parties pursuant to Protective's Code of By-laws. Protective also announced that the Special Committee of the Board was exploring, with the assistance of its independent financial and legal advisors, strategic alternatives that may be available to Protective.

Proposed Merger with The Progressive Corporation

Merger Agreement

On February 14, 2021, Protective entered into an Agreement and Plan of Merger (the "Merger Agreement") with The Progressive Corporation, an Ohio corporation ("Progressive"), and Carnation Merger Sub Inc., an Indiana corporation and wholly-owned indirect subsidiary of Progressive ("Merger Sub"). The Merger Agreement provides for, subject to the satisfaction or waiver of specified conditions, the merger of Merger Sub with and into Protective (the "Merger"), whereupon the separate existence of Merger Sub will cease and Protective will continue as the surviving corporation and as a wholly-owned indirect subsidiary of Progressive.

The Board, at the unanimous recommendation of the Special Committee, unanimously determined that the Merger Agreement and the transactions contemplated thereby, including the Merger, are advisable and fair to, and in the best interests of, Protective and its shareholders, and approved, adopted and declared advisable the Merger Agreement and the transactions contemplated thereby. The Merger is expected to close in June or July of 2021. At the effective time of the Merger, each issued and outstanding share of common stock, without par value, of Protective (other than each share of Protective's common stock that is owned by Protective as treasury stock or by any subsidiary of Protective and each share of Protective's common stock owned by Progressive, Merger Sub or any other subsidiary of Progressive immediately prior to the effective time of the Merger) will be automatically canceled and converted into the right to receive $23.30 in cash, without interest, for a total transaction value of approximately $338 million.

The Merger Agreement contains various customary representations and warranties from each of Protective, Progressive and Merger Sub. Protective has also agreed to various customary covenants, including but not limited to conducting its business in the ordinary course and not engaging in certain types of transactions during the period between the execution of the Merger Agreement and the closing of the Merger. However, the Merger Agreement permits Protective to continue to pay regular quarterly dividends not to exceed $0.10 per share of its common stock. The Hart-Scott-Rodino Antitrust Improvements Act of 1976 waiting period expired April 5, 2021. In addition, at the special meeting of Protective's shareholders held on May 5, 2021, Protective's Class A shareholders approved the Merger Agreement, the Merger and the other transactions contemplated by the Merger Agreement. The Merger remains subject to legal and regulatory approvals including from the Indiana Department of Insurance, as well as other customary closing conditions.

For additional information regarding the risks associated with the Merger, please see Part II, Item 1A, "Risk Factors," of this Quarterly Report on Form 10-Q and Part I, Item 1A, "Risk Factors," of our Annual Report on Form 10-K for the year ended December 31, 2020.


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Voting and Support Agreement

On February 14, 2021, Protective also entered into a Voting and Support Agreement (the "Voting Agreement") with Progressive and certain of Protective's shareholders. The Voting Agreement required that the Protective shareholders party to the Voting Agreement: (i) appear at the meeting of the holders of Protective's Class A common stock held on May 5, 2021 to consider resolutions to approve the Merger Agreement and the Merger or otherwise cause their shares of Protective's common stock to be counted as present for purposes of calculating a quorum, and (ii) vote their shares (a) in favor of the adoption of the Merger Agreement, the Merger and the other transactions contemplated thereby and any action reasonably requested by Progressive or the Board in furtherance of the foregoing, (b) against any action or agreement that would result in a material breach of any covenant, representation or warranty or other obligation or agreement of Protective contained in the Merger Agreement and (c) against any takeover proposal or superior proposal (provided, that if the Board had changed its recommendation with respect to the Merger, any shares of Class A common stock owned by such shareholders in excess of approximately 35% of the outstanding shares of Class A common stock would have been voted in the same proportion as those shares of Class A common stock voted by the holders of Protective's Class A common stock that were not party to the Voting Agreement). The Protective shareholders party to the Voting Agreement voted their shares in favor of the Merger Agreement and the Merger at the special meeting of Protective's shareholders held on May 5, 2021, in accordance with the terms of the Voting Agreement.

During the first quarter of 2021, we incurred $3.5 million ($2.7 million, net of tax) of expenses in conjunction with the activities of the Special Committee related to the Merger with Progressive discussed above.

COVID-19 Impacts

Beginning in March 2020 and continuing through the date of this Quarterly Report on Form 10-Q, the global pandemic associated with the novel coronavirus ("COVID-19") and related economic conditions have impacted the global economy and our results of operations. We saw improvements in net premiums earned during the third and fourth quarters of 2020 within our commercial automobile products that continued through the first quarter of 2021. However, net premiums earned within our public transportation products were negatively impacted due to a reduction in miles driven, which is the basis for premiums we receive, as well as an overall reduction in public transportation units insured. Additionally, during the fourth quarter of 2020, given ongoing profitability challenges, we discontinued writing new public transportation business. However, losses and loss expenses incurred during the three months ended March 31, 2021 reflected favorable impacts within all commercial automobile products as a result of declines in accident frequency due to lower traffic density. Additionally, insurance departments throughout the country have issued bulletins and regulations urging or requiring insurers to extend grace periods for the payment of policy premiums and to refrain from canceling or non-renewing policies for the non-payment of policy premiums for policyholders adversely affected by COVID-19; however, we have not seen a material decrease or slowdown in premium collection to date. Our liquidity and capital resources were not materially impacted by COVID-19 and related economic conditions during the first three months of 2021. For further discussion regarding the potential impacts of COVID-19 and related economic conditions on our results, see Part I, Item 1A, "Risk Factors," of our Annual Report on Form 10-K for the year ended December 31, 2021.

Liquidity and Capital Resources

The primary sources of our liquidity are (1) funds generated from insurance operations, including net investment income, (2) proceeds from the sale of investments, and (3) proceeds from maturing investments.

We generally experience positive cash flow from operations. Premiums are collected on insurance policies in advance of the disbursement of funds for payment of claims. Operating costs of our property/casualty Insurance Subsidiaries, other than loss and loss expense payments and commissions paid to related agency companies, average less than one-third of net premiums earned on a consolidated basis, and the remaining amount is available for investment for varying periods of time depending on the type of insurance coverage provided and the timing of claim payments. Because losses are often settled in periods subsequent to when they are incurred, operating cash flows may, at times, become negative as loss settlements on claim reserves established in prior years exceed current revenues. Our cash flow relating to premiums is significantly affected by reinsurance programs in effect, whereby we cede both premium and risk to other insurance and reinsurance companies. These programs vary significantly among products, and certain contracts call for reinsurance payment patterns, which do not coincide with the collection of premiums by us from our insureds.

On August 31, 2017, our Board of Directors authorized the reinstatement of our share repurchase program for up to 2,464,209 shares of our Class A or Class B Common Stock. The repurchases may be made in the open market or through privately negotiated transactions, from time-to-time, and in accordance with applicable laws, rules and regulations. The share repurchase program may be amended, suspended or discontinued at any time and does not commit us to repurchase any shares of our common stock. We have funded, and intend to continue to fund, the share repurchase program from cash on hand. The actual number and value of the shares to be purchased will depend on the performance of our stock price, market volume and other market conditions. During the three months ended March 31, 2021, we did not repurchase any shares under the share repurchase program. No share repurchases have been made since March 20, 2020. Additionally, in connection with the Merger Agreement with Progressive discussed above, we are prohibited from repurchasing any of our Class A or Class B Common Stock under the share repurchase program.


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For several years, our investment philosophy has emphasized the purchase of short-term bonds with high quality and liquidity. Our fixed income investment portfolio continues to emphasize shorter-duration instruments. If there was a hypothetical increase in interest rates of 100 basis points, the price of our fixed income portfolio, including cash, at March 31, 2021 would be expected to fall by approximately 2.9%. The credit quality of our fixed income securities remains high with a weighted average rating of AA-, including cash. The average contractual life of our fixed income and short-term investment portfolio was 6.8 years and 7.1 years at March 31, 2021 and December 31, 2020. The average duration of our fixed income portfolio remains shorter than the average duration of our liabilities. We also remain an active participant in the equity securities markets, using capital in excess of amounts considered necessary to fund our current operations. The long-term horizon for our equity investments allows us to invest in positions where ultimate value, and not short-term market fluctuation, is the primary focus. Investments made by our domestic property/casualty Insurance Subsidiaries are regulated by guidelines promulgated by the National Association of Insurance Commissioners (the "NAIC"), which are designed to provide protection for both policyholders and shareholders.

Net cash provided by operating activities was $20.9 million during the three months ended March 31, 2021 compared to net cash used in operating activities of $1.3 million for the three months ended March 31, 2020. The increase in operating cash flows during the three months ended March 31, 2021 compared to the same period of 2020 reflected higher premium volume, partially offset by lower net investment income.

Net cash provided by investing activities was $17.1 million for the three months ended March 31, 2021 compared to $16.5 million for the three months ended March 31, 2020. The increase reflected higher proceeds from maturities and sales of fixed income and equity securities, partially offset by $14.4 million less in limited partnership distributions and $10.1 million higher purchases of fixed income and equity securities during the three months ended March 31, 2021 when compared to the same period in 2020.

Net cash used in financing activities for the three months ended March 31, 2021 consisted of regular cash dividend payments to shareholders of $1.4 million ($0.10 per share). Financing activities for the three months ended March 31, 2020 consisted of regular cash dividend payments to shareholders of $1.4 million ($0.10 per share) and $1.8 million to repurchase shares of our Class B Common Stock.

Our assets at March 31, 2021 included $87.0 million of investments included within cash and cash equivalents on the condensed consolidated balance sheet that are readily convertible to cash without market penalty and an additional $97.0 million of fixed income investments maturing in less than one year. We believe these liquid investments, plus the expected cash flow from premium collections, are sufficient to provide for projected claim payments and operating cost demands. In the event competitive conditions produce inadequate premium rates and we choose to further restrict volume or our premiums are further restricted due to market conditions, including related to the impact of COVID-19, we believe the liquidity of our investment portfolio would permit us to continue to pay claims as settlements are reached without requiring the disposal of investments at a loss, regardless of interest rates in effect at the time.

We maintain a revolving credit facility with a $40.0 million limit, with the option for up to an additional $35.0 million in incremental loans at the discretion of the lenders, which has an expiration date of August 9, 2022. Interest on this revolving credit facility is referenced to the London Interbank Offered Rate and can be fixed for periods of up to one year at our option. Outstanding drawings on this revolving credit facility were $20.0 million as of March 31, 2021. At March 31, 2021, the effective interest rate was 1.21% and we had $20.0 million remaining under the revolving credit facility. The current outstanding borrowings were used to repay our previous line of credit. Our revolving credit facility has two financial covenants, each of which were met as of March 31, 2021. These covenants require us to have a minimum U.S. generally accepted accounting principles ("GAAP") net worth and a maximum consolidated debt to equity ratio of 0.35.

Annualized net premiums written by our Insurance Subsidiaries for the first quarter of 2021 equaled approximately 130% of the combined statutory surplus of these subsidiaries. According to the NAIC, acceptable ranges for the ratio of net premiums written to statutory surplus include results of up to 300%. This ratio is designed to measure our ability to absorb above-average losses and our financial strength. Additionally, the statutory capital of each of our Insurance Subsidiaries substantially exceeded minimum risk-based capital requirements set by the NAIC as of March 31, 2021. As a result, we have the ability to increase our business without seeking additional capital to meet regulatory guidelines.

Consolidated shareholders' equity is composed largely of GAAP shareholders' equity of our Insurance Subsidiaries. As such, there are statutory restrictions on the transfer of substantial portions of this equity to Protective. At March 31, 2021, $68.6 million may be transferred by dividend or loan to Protective during the remainder of 2021 without approval by, or prior notification to, regulatory authorities. An additional $158.1 million of shareholders' equity of our Insurance Subsidiaries could be advanced or loaned to Protective with prior notification to, and approval from, regulatory authorities, although transfers of this size would not be practical. We believe these restrictions pose no material liquidity concerns for us. We also believe the financial strength and stability of our Insurance Subsidiaries would permit access by Protective to short-term and long-term sources of credit when needed. Protective had cash and marketable securities valued at $7.8 million at March 31, 2021.


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Non-GAAP Measures

We believe investors' understanding of our performance is enhanced by our disclosure of underwriting income (loss), which is a measure that is not calculated in accordance with GAAP. Underwriting income (loss) represents the pre-tax profitability or loss of our insurance operations and is derived by subtracting net realized and unrealized gains (losses) on investments and net investment income from income (loss) before federal income tax expense (benefit). For the three months ended March 31, 2021, we also excluded corporate charges incurred in conjunction with the Board's review of the Merger Agreement, the Voting Agreement and the Merger discussed above from the calculation of underwriting income (loss). We believe the exclusion of these corporate charges more accurately reflects our operational results. We use underwriting income (loss) as an internal performance measure in the management of our operations because we believe it gives us and users of our financial information useful insight into our results of operations, our underlying business performance and our ongoing operating trends. Underwriting income (loss) should not be viewed as a substitute for income (loss) before federal income tax expense (benefit) calculated in accordance with GAAP, and other companies may define underwriting income (loss) differently.

The ratio of consolidated other operating expenses, less commissions and other income, to net premiums earned, or our expense ratio, and the ratio of losses and loss expenses incurred, plus other operating expenses, less commissions and other income, to net premiums earned, or our combined ratio, are measures of our profitability that we believe increase the period-to-period comparability of our operational results. For the three months ended March 31, 2021, we also excluded the corporate charges discussed above from other operating expenses when calculating our expense ratio and our combined ratio, as these ratios are intended to depict our underlying business performance and ongoing operating trends. We also believe the exclusion of these charges improves the comparability of our expense and combined ratios with our ratios in prior years. Our management uses these ratios to evaluate performance, allocate resources and forecast future operating periods. While expense ratios and combined ratios are widely used within our industry, our use of such ratios may not be directly comparable to similarly titled measures reported by other companies.



                                                                  Three Months Ended
                                                                       March 31
 (dollars in thousands)                                          2021           2020

Income (loss) before federal income tax expense (benefit) $ 16,353 $ (25,139 ) Less: Net realized and unrealized gains (losses) on investments

                                                       10,509        (27,756 )
Less: Net investment income                                        5,306          7,236
    Less: Corporate charges included in other operating
expenses 1                                                        (3,474 )            -
Underwriting income (loss)                                     $   4,012      $  (4,619 )

Other operating expenses                                          41,855         34,110
Less: Corporate charges 1                                          3,474              -
Other operating expenses, excluding corporate charges             38,381         34,110

Ratios


Losses and loss expenses incurred                              $  82,318      $  81,831
Net premiums earned                                              122,853        109,659
Loss ratio                                                          67.0 %         74.6 %

Other operating expenses                                       $  41,855      $  34,110
Less: Commissions and other income                                 1,858          1,663

Other operating expenses, less commissions and other income 39,997 32,447 Net premiums earned

                                              122,853        109,659
Expense ratio                                                       32.6 %         29.6 %

Impact of corporate charges                                         (2.9 )%           -
Expense ratio, excluding corporate charges                          29.7 %         29.6 %

Combined ratio                                                      99.6 %        104.2 %
Combined ratio, excluding corporate charges                         96.7 %        104.2 %



1 Represents the corporate charges incurred in conjunction with the activities of the Special Committee related to the Merger with Progressive discussed above.


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Results of Operations

Comparison of First Quarter 2021 to First Quarter 2020 (in thousands)



                                             2021          2020         Change        % Change
Gross premiums written                     $ 145,056     $ 134,006     $  11,050            8.2 %
Ceded premiums written                       (26,229 )     (24,772 )      (1,457 )          5.9 %
Net premiums written                       $ 118,827     $ 109,234     $   9,593            8.8 %

Net premiums earned                        $ 122,853     $ 109,659     $  13,194           12.0 %
Net investment income                          5,306         7,236        (1,930 )        (26.7 )%
Commissions and other income                   1,858         1,663           195           11.7 %
Net realized and unrealized gains
(losses) on investments                       10,509       (27,756 )      38,265         (137.9 )%
Total revenue                                140,526        90,802
Losses and loss expenses incurred             82,318        81,831           487            0.6 %
Other operating expenses                      41,855        34,110         7,745           22.7 %
Total expenses                               124,173       115,941
Income (loss) before federal income tax
expense (benefit)                             16,353       (25,139 )      41,492
Federal income tax expense (benefit)           3,415        (2,983 )       6,398
Net income (loss)                          $  12,938     $ (22,156 )   $  35,094

Gross premiums written during the first quarter of 2021 increased $11.1 million (8.2%), while net premiums earned increased $13.2 million (12.0%), as compared to the first quarter of 2020. The higher net premiums earned in the first quarter of 2021 were primarily the result of increased premiums related to rate increases, growth in existing business lines and new business policies sold primarily in our commercial automobile line of business. This increase was partially offset by declines in premiums within our public transportation commercial automobile products as a result of a reduction in miles driven, which is the basis for premiums we receive, as well as an overall reduction in public transportation units insured, both due to the impact of COVID-19. Additionally, during the fourth quarter of 2020, given ongoing profitability challenges, we discontinued writing new public transportation business. The difference in the percentage change for premiums written compared to earned was reflective of the normal differences in the financial statement recognition of earned premiums compared to written, as well as differences in reinsurance ceding rates on the mix of business in-force.

Premiums ceded to reinsurers on our insurance business averaged 18.1% of gross premiums written for the first quarter of 2021 compared to 18.5% in the first quarter of 2020. The decrease in the percentage of premiums ceded was the result of higher growth in certain products that are not reinsured and an increase in the percentage of premium earning in under the 2020 reinsurance treaty year which had lower ceding participation than the previous treaty.

Losses and loss expenses incurred during the first quarter of 2021 increased $0.5 million (0.6%) compared to the first quarter of 2020, resulting in a loss ratio of 67.0% during the first quarter of 2021 compared to a loss ratio of 74.6% during the first quarter of 2020. The loss ratio is calculated as the percentage of losses and loss expenses incurred to net premiums earned. The lower loss ratio in the first quarter of 2021 reflected results of our underwriting actions, including non-renewal of unprofitable business as well as rate increases in commercial automobile. Additionally, losses and loss expenses incurred reflected favorable impacts from COVID-19 within several of our commercial automobile products as a result of declines in accident frequency due to lower traffic density.

Net investment income for the first quarter of 2021 decreased 26.7% to $5.3 million compared to $7.2 million for the first quarter of 2020. The decrease reflected lower interest rates earned on cash and cash equivalent balances and lower interest rates on reinvestment in the first quarter of 2021, partially offset by an increase in average funds invested resulting from positive cash flows from operations compared to the first quarter of 2020.

Net realized and unrealized gains on investments of $10.5 million during the first quarter of 2021 were primarily driven by $7.8 million in unrealized gains on equity securities during the period and $2.3 million in realized gains on sales of securities as a result of continued improvement in the global financial markets. Additionally, we saw a $0.4 million increase in the value of our limited partnership investments in the first quarter of 2021. These gains were partially offset by impairments on our fixed income securities of $0.1 million recognized during the period. Comparative first quarter 2020 net realized and unrealized losses on investments of $27.8 million were primarily driven by $22.3 million in unrealized losses on equity securities, which were largely attributable to disruptions in the financial markets related to COVID-19, $4.8 million in net realized losses on sales of securities, excluding impairment losses, and a $0.7 million decrease in the value of our limited partnership investments. Realized investment gains and losses result from decisions regarding overall portfolio realignment as well as the sale of individual securities, including the change in the aggregate value of limited partnerships and, as such, should not be expected to be consistent from period to period.


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Other operating expenses for the first quarter of 2021 increased $7.7 million, or 22.7%, to $41.9 million compared to $34.1 million for the first quarter of 2020. The increase was driven primarily by $3.5 million of corporate charges incurred during the first quarter of 2021 for third party advisors to the Special Committee in connection with the Merger with Progressive, as discussed above, and higher variable costs related to the premiums earned during the first quarter of 2021. The expense ratio was 32.6% during the first quarter of 2021, or 29.7% excluding the corporate charges discussed above, compared to 29.6% for the first quarter of 2020.

Federal income tax expense was $3.4 million for the first quarter of 2021 compared to a $3.0 million federal income tax benefit for the first quarter of 2020. The effective tax rate on consolidated income for the first quarter of 2021 was 20.9% compared to 11.9% on consolidated loss for the first quarter of 2020. The difference in the effective federal income tax rate from the normal statutory rate was primarily related to the effects of tax-exempt investment income and the dividends received deduction. The effective tax rate for the first quarter of 2020 was impacted by the recording of a valuation allowance of $4.9 million on our deferred tax assets, of which $2.3 million was recorded in the condensed consolidated statement of operations and the balance was recorded in shareholders' equity within accumulated other comprehensive income (loss) in the prior period. We did not record a valuation allowance on our deferred tax assets in the first quarter of 2021. The effective tax rate can fluctuate throughout the year because estimates used in the quarterly tax provision are updated as more information becomes available throughout the year.

As a result of the factors mentioned above, net income increased $35.1 million to $12.9 million during the first quarter of 2021 compared to net loss of $22.2 million during the first quarter of 2020.

Sensitivity Analysis

Management is aware of the potential for variation from the reserves established at any particular point in time. Savings or deficiencies could develop in future valuations of the currently established loss and loss expense reserve estimates under a variety of reasonably possible scenarios. The majority of our reserves for losses and loss expenses, on a net of reinsurance basis, relate to our commercial automobile products. Perhaps the most significant example of sensitivity to variation in the key assumptions is the loss ratio selection for our commercial automobile products for policies subject to certain major reinsurance treaties.

Commercial automobile products covered by our reinsurance treaties from July 3, 2013 through July 2, 2019 are subject to an unlimited aggregate stop-loss provision. Currently, each of these treaty years is reserved at or above the attachment level of these treaties. For every $100 of additional loss, we are responsible only for our $25 retention. Commercial automobile products covered by our reinsurance treaty from July 3, 2019 through July 2, 2020 are also subject to an unlimited aggregate stop-loss provision. Once the aggregate stop-loss level is reached, for every $100 of additional loss, we are responsible for our $65 retention. This increase in our retention compared to recent years reflects the combination of (1) a decreased need for stop-loss reinsurance protection resulting from a decrease in our commercial automobile subject limits profile, (2) a higher cost for this coverage and (3) our confidence in profitability improvements given the limit reductions and rate increases on our commercial automobile products. In 2020, due to continued rate achievement in our commercial automobile products, improvements in our mix of business and reductions to our average policy loss limits, we decided to non-renew the annual aggregate deductible treaty for policies written on and after July 3, 2020.




Forward-Looking Information

The disclosures in this Quarterly Report on Form 10-Q contain "forward-looking statements" (within the meaning of the Private Securities Litigation Reform Act of 1995). All statements, trend analyses and other information contained in this Quarterly Report on Form 10-Q relative to markets for our products and trends in our operations or financial results, as well as other statements including words such as "may," "target," "anticipate," "believe," "plan," "estimate," "expect," "intend," "project," and other similar expressions, constitute forward-looking statements.

Investors are cautioned that such forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties that could cause actual results to differ materially from such forward-looking statements, many of which are difficult to predict and generally beyond our control. Investors are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date hereof. Investors are also urged to carefully review and consider the various disclosures made by us, which attempt to advise interested parties of the factors that affect our business, including "Risk Factors" set forth in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2020 and in Part II, Item 1A of this Quarterly Report on Form 10-Q. Except to the extent otherwise required by federal securities laws, we do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof.


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Factors that could contribute to these differences include, among other things:

? general economic conditions, including continued volatility of the financial

markets, prevailing interest rate levels and stock and credit market

performance, which may affect or continue to affect (among other things) our

ability to sell our products and to collect amounts due to us, our ability to

access capital resources and the costs associated with such access to capital

and the market value of our investments;

? the risks related to our proposed Merger with Progressive, and Merger Sub

described above, including:

• our inability to complete the proposed Merger due to the failure to satisfy any


   of the conditions to completion of the proposed Merger, including that a
   governmental entity may prohibit, delay or refuse to grant approval for the
   consummation of the Merger;

• uncertainty as to the timing of completion of the proposed Merger;

• the occurrence of any event, change or other circumstances that could give rise

to the termination of the Merger Agreement;

• risks related to disruption of management's attention from our ongoing business

operations due to the proposed Merger;

• the effect of the announcement of the proposed Merger on our relationships with

our clients, operating results and business generally; and

• the outcome of the pending legal proceedings initiated against us and the

members of our Board of Directors related to the proposed Merger and the

outcome of any other legal proceedings initiated against us, Progressive or

others related to the proposed Merger;

? the effects of the COVID-19 pandemic and associated government actions on our

operating and financial performance;

? our ability to obtain adequate premium rates and manage our growth strategy;

? increasing competition in the sale of our insurance products and services

resulting from the entrance of new competitors into, or the expansion of the

operations of existing competitors in, our markets and our ability to retain

existing customers;

? other changes in the markets for our insurance products;

? the impact of technological advances, including those specific to the

transportation industry;

? changes in the legal or regulatory environment, which may affect the manner in

which claims are adjusted or litigated, including loss and loss adjustment

expense;

? legal or regulatory changes or actions, including those relating to the

regulation of the sale, underwriting and pricing of insurance products and

services and capital requirements;

? the impact of a downgrade in our financial strength rating;

? technology or network security disruptions or breaches;

? adequacy of insurance reserves;

? availability of reinsurance and ability of reinsurers to pay their obligations;

? our ability to attract and retain qualified employees;

? tax law and accounting changes; and

? legal actions brought against us.

Some of the significant risks and uncertainties that could cause actual results to differ materially from our expectations and projections are described more fully in Part II, Item 1A, "Risk Factors," of this Quarterly Report on Form 10-Q and in Part I, Item 1A, "Risk Factors," in our Annual Report on Form 10-K for the year ended December 31, 2020. You should read that information in conjunction with this "Management's Discussion and Analysis of Financial Condition and Results of Operations" and our unaudited condensed consolidated financial statements and related notes in Part I, Item 1 of this Quarterly Report on Form 10-Q.



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Critical Accounting Policies

A summary of our significant accounting policies that we consider to be the most dependent on the application of estimates and assumptions can be found in the Management's Discussion and Analysis section of our Annual Report on Form 10-K for the year ended December 31, 2020. As of March 31, 2021, our critical accounting policies and estimates have not changed from those described in our Annual Report on Form 10-K for the year ended December 31, 2020.

Concentrations of Credit Risk

Our Insurance Subsidiaries cede portions of their gross premiums to numerous reinsurers under quota share and excess of loss treaties, as well as facultative placements. These reinsurers assume commensurate portions of the risk of loss covered by the contracts. As losses are reported and reserved, portions of the gross losses attributable to reinsurers are established as receivable assets and losses incurred are reduced. At March 31, 2021, amounts due from reinsurers on unpaid losses were estimated to total approximately $421 million. Because of the large policy limits reinsured by us, the ultimate amount of incurred but not reported losses and loss adjustment expenses attributable to reinsurers could vary significantly from this estimate; provided, however, absent the inability to collect from reinsurers, such variance would not result in changes in net claim losses incurred by us.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements.



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