General Overview

As used in this current report and unless otherwise indicated, the terms "we", "us" and "our" mean nDivision, Inc.

nDivision Inc. ("nDivision" or the "Company") was incorporated under the laws of the state of Nevada. nDivision's registered office is located at 7301 N. State Highway 161, Suite 100, Irving, TX, 75039. The Company provides managed IT services and project-based professional services in the information technology industry, selling its services directly to customers and through global service providers (GSP). The Company operates in most states of the United States of America.

In December 2019, a novel strain of coronavirus (COVID-19) surfaced. The spread of COVID-19 around the world has caused significant volatility in U.S. and international markets. There is significant uncertainty around the breadth and duration of business disruptions related to COVID-19, as well as its impact on the U.S. and international economies and, as such, the Company has transitioned its operations to 100% work from home and there has been minimal impact to our internal operations from the transition. The Company is unable to determine if there will be a material future impact to its customers' operations and ultimately an impact to the Company's overall revenues.





Results of Operations


The following summary of the Company's operations should be read in conjunction with its unaudited condensed consolidated financial statements for the three and six months ended June 30, 2021 and 2020, which are included herein.

Three Months Ended June 30, 2021 Compared to Three Months Ended June 30, 2020





                                   June 30,
                             2021            2020          Change
Revenue                   $ 1,571,072     $ 1,503,056     $  68,016
Cost of revenue             1,251,361       1,010,975       240,386
Operating expenses          1,219,531         697,198       522,333
Other income (expenses)       527,451         (28,750 )     556,201
Net loss                  $  (372,369 )   $  (233,867 )   $ 138,502

Revenues increased by $68,016 or 5% compared with the same period last year. Revenue increased by approximately $270,606 from new customers and an increase of approximately $110,650 of new, non-recurring revenue, which was offset by approximately $81,566 loss of customers and loss of $231,674 due to changes in services or devices. The loss of customers were non-renewed contracts. This loss of revenue primarily related to the loss of a single customer that continued and extended their Help Desk services.

Cost of revenue includes system infrastructure, software licenses, wages and related payroll taxes and employee benefits of the engineers providing direct services to our customers. TPart of these costs that are recurring and fixed to provide our minimum service level as a managed service provider. Cost of revenue increased by $240,386 or 24% compared with the same period last year. The increase was related to the addition of nine service employees in 2021 to support recurring contracts and additional direct expenses incurred including annual service personnel salary increases. This was offset by the decrease in depreciation for fully depreciated assets. Gross profit decreased by $172,370 and the gross margin decreased by approximately 13%. This was caused by the lower-than-planned for revenue and the additional costs incurred from the new service employees, professional services cost and increase is MSP costs.

The Company's management team is continuing to focus on controling operating expenses while also implementing new growth strategies Operating expenses increased by $522,333 or 75% compared with the same period last year. There was an increase for a new marketing campaign, compensation for a new Chief Revenue Officer and the addition of one new sales director, sales commissions, and consulting fees, increased stock compensation expense which was partially offset by decreases in travel, depreciation, and other general expenses. The Company's management is continuing to control operating expenses while also implementing management growth strategies.

Other income (expenses) increased by $556,201 compared with the same period last year. The increase was primarily due to the gain from the SBA PPP loan forgiveness, which was partially offset by the increase in interest expense related to the convertible debt.

The Company incurred a net loss of $372,369 and $233,867 for the three months ended June 30, 2021, and 2020, respectively. The increase in the net loss is primarily related to the increase in operating expenses and lower profit margins.






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Six Months Ended June 30, 2021 Compared to Six Months Ended June 30, 2020





                                    June 30,
                              2021            2020           Change
Revenue                   $  2,948,526     $ 3,169,946     $  (221,420 )
Cost of revenue              2,393,384       2,031,127         362,257
Operating expenses           2,590,125       1,433,151       1,156,974
Other income (expenses)        414,426         (58,797 )       473,223
Net loss                  $ (1,620,557 )   $  (353,129 )   $ 1,267,428

Revenues decreased by $221,420 or 7% compared with the same period last year. The Company increased recurring revenue by approximately $470,992 from new customers and increased implementation fees by approximately $182,480 for these new contracts. This was offset by approximately $955,899 from a lost customers and overall lower services fees to existing customers based on changes in these customers services and monitored devices. These decreasea in revenue were primarily from a single customer.

Cost of revenue increased by $362,257 or 18% compared with the same period last year. The increase was related to the addition of nine service employees in the second quarter of 2021 to support recurring contracts and additional direct expenses incurred. This was offset by the decrease in depreciation for fully depreciated assets. This was a result of lower-than-planned revenue and the additional costs incurred from the new service employees, professional services cost and increase is MSP costs.

Operating expenses increased by $1,156,974 or 81% compared with the same period last year. The primary difference was the increased expenses in a new marketing campaign, investor relations expenses, compensation for new Chief Revenue Officer and the addition of two new sales directors and related sales expenses. In addition, there was an increase in non-cash expenses of stock-based compensation and the amortization of the beneficial conversion feature of newly issued convertible debt. Management is in the process of implementing its sales strategy that has increased operating expenses to achieve long-term revenue growth and profitability.

Other income (expenses) increased by $473,223 compared with the same period last year. The increase was primarily due to the gain from the SBA PPP loan forgiveness, which was partially offset by the increase in interest expense related to the convertible debt.

The Company incurred a net loss of $1,620,557 and $353,129 for the six months ended June 30, 2021 and 2020, respectively. The increase in the net loss is primarily related to the increases in cost of revenue and operating expenses.

Liquidity and Capital Resources





Working Capital



                         As at            As at
                       June 30,        December 31,
                         2021              2020
Current assets        $ 1,786,826     $    2,459,189
Current liabilities   $ 1,341,391     $    2,160,942
Working capital       $   445,435     $      298,247





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Cash Flows



                                                Six Months Ended June 30,
                                                   2021              2020

Cash flows used in operating activities $ (2,123,719 ) $ (554,447 ) Cash flows used in investing activities

               (21,994 )      (28,949 )

Cash flows provided by financing activities 1,124,077 572,450 Net decrease in cash during period

$    (1,021,636 )   $  (10,946 )

On June 30, 2021, the Company had cash of $784,970 or a decrease of $1,021,636 from the December 31, 2020. Cash used in operating activities was $2,123,719 for the six months ended June 30, 2021. The increase in cash used in operating activity is primarily related to increased net loss sustained during the period. On June 30, 2021 and December 31, 2020 deferred revenue was $543,042 and $870,184, respectively.

Net cash used in investing activities for the six months ended June 30, 2021 and 2020 was $21,994 and $28,949, respectively. The acquisition loan was paid in full during the six months ended June 30, 2021

Net cash flows provided by financing activities for the six months ended June 30, 2021 was $1,124,077 compared to $572,450 for the six months ended June 30, 2020. The increase is primarily related to the issuance of convertible notes payable of $1,190,000 net of repayment of the finance lease obligations.

The Company has not factored any receivables under this agreement for the three and six months ended June 30, 2021 and 2020, however management does expect to use the factoring of certain account receivable for cash flow purposes in the next twelve months.

Management intends to finance operating costs over the next twelve months from the date of filing these unaudited condensed consolidated financial statements with existing cash on hand, projected cash flow from operations and short-term debt from the factoring of receivables. Management continues to monitor cash flow and monthly recurring revenues to adjust expenses as necessary to complete the implementation of several new recurring revenue contracts and support the business until these contracts are fully implemented, and the monthly billing begins. Management believes the cash flow from operations and cash on hand will be sufficient to finance operations over the next twelve months.

In December 2019, a novel strain of coronavirus (COVID-19) surfaced. The spread of COVID-19 around the world has caused significant volatility in U.S. and international markets. There is significant uncertainty around the breadth and duration of business disruptions related to COVID-19, as well as its impact on the U.S. and international economies and, as such, the Company has transitioned its operations to 100% work from home and there has been minimal impact to our internal operations from the transition. The Company is unable to determine if there will be a material future impact to its customers' operations and ultimately an impact to the Company's overall revenues.





Critical Accounting Policies


The discussion and analysis of our financial condition and results of operations are based on our unaudited condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP). The preparation of these unaudited condensed consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an on-going basis, we evaluate these estimates, including those related to bad debts, intangible assets, and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of certain assets and liabilities. Actual results may differ from these estimates under different assumptions or conditions.

We have identified below the accounting policies, related to what we believe are most critical to our business operations and are discussed throughout Management's Discussion and Analysis of Financial Condition or Plan of Operation where such policies affect our reported and expected financial results.






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Revenue Recognition


For revenue recognition arrangements that we determine are within the scope of Topic ASC 606, we perform the following five steps: (i) identify the contract(s) with a customer, (ii) identify the performance obligations in the contract, (iii) determine the transaction price, (iv) allocate the transaction price to the performance obligations in the contract, and (v) recognize revenue when (or as) the entity satisfies a performance obligation. We only apply the five-step model to arrangements that meet the definition of a contract under Topic 606, including when it is probable that the entity will collect the consideration it is entitled to in exchange for the goods or services it transfers to the customer. At contract inception, once the contract is determined to be within the scope of Topic 606, we evaluate the goods or services promised within each contract related performance obligation and assess whether each promised good or service is distinct. We then recognize as revenue the amount of the transaction price that is allocated to the respective performance obligation when (or as) the performance obligation is satisfied.

The Company recognizes revenue upon completion of our performance obligations or expiration of the contractual time to use services such as professional service hours purchased in bulk for a given time period. Any early termination fees are recognized in the period the contract is terminated and the termination invoice is paid.


The Company has elected the following practical expedients in applying ASC 606:

Unsatisfied Performance Obligations - all performance obligations relate to contracts with a duration of less than one year, the Company has elected to apply the optional exemption provided in ASC 606 and therefore, is not required to disclose the aggregate amount of the transaction price allocated to performance obligations that are unsatisfied or partially unsatisfied at the end of the reporting period.

Contract Costs - all incremental customer contract acquisition costs are expensed as they are incurred as the amortization period of the asset that the Company otherwise would have recognized is one year or less in duration.

Sales Tax Exclusion from the Transaction Price - the Company excludes from the measurement of the transaction price all taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction and collected by the Company from the customer.





Accounts Receivable


Accounts receivable are stated at the amounts management expects to collect. An allowance for doubtful accounts is recorded, as a charge to bad debt expense, where collection is considered to be doubtful due to credit issues. These allowances together reflect the Company's estimate of potential losses inherent in accounts receivable balances, based on historical loss and known factors impacting its customers. The Company recorded an allowance for doubtful accounts of $10,000 and $26,000 as of June 30, 2021 and December 31, 2020, respectively. The Company does not accrue interest on past due receivables.





Intangible Assets


Customer contracts acquired were recorded at their estimated fair value at the date of acquisition and are being amortized over their estimated useful life of five years using the straight-line method.

Impairment of Long-lived Assets

The Company records an impairment of long-lived assets used in operations, other than goodwill, when events or circumstances indicate that the asset might be impaired and the estimated undiscounted cash flows to be generated by those assets over their remaining lives are less than the carrying amount of those items. The net carrying value of assets not recoverable is reduced to fair value, which is typically calculated using the discounted cash flow method. The Company did not record any impairment during the three and six months ended June 30, 2021 and June 30, 2020.






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Recent Accounting Pronouncements

Recently Adopted Accounting Pronouncements

In January 2017, the FASB issued ASU 2017-04, "Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment". The update simplifies how an entity is required to test goodwill for impairment by eliminating Step 2 from the goodwill impairment test. Step 2 measures a goodwill impairment loss by comparing the implied fair value of a reporting unit's goodwill with the carrying amount. The new rules were effective for the Company in the first quarter of 2021. The Company determined that the adoption of this ASU had no impact on its consolidated financial statements.

New Accounting Pronouncements Not Yet Adopted

In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses ("ASC 326"), authoritative guidance amending how entities will measure credit losses for most financial assets and certain other instruments that are not measured at fair value through net income. The guidance requires the application of a current expected credit loss model, which is a new impairment model based on expected losses. The new guidance is effective for interim and annual reporting periods beginning after December 15, 2022. The Company is currently evaluating the impact of the new guidance on its consolidated financial statements and related disclosures.

In August 2020, the FASB issued ASU 2020-06-Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging - Contracts in Entity's Own Equity, which simplifies the guidance for certain convertible debt instruments by removing the separation models for convertible debt with a cash conversion feature or convertible instruments with a beneficial conversion feature. As a result, convertible debt instruments will be reported as a single liability instrument with no separate accounting for embedded conversion features. Additionally, ASU 2020-06 requires the application of the if-converted method for calculating diluted earnings per share and the treasury stock method will be no longer available. The provisions of ASU 2020-06 are applicable for fiscal years beginning after December 15, 2021, with early adoption permitted no earlier than fiscal years beginning after December 15, 2020. The Company expects the primary impacts of this new standard will be to increase the carrying value of its Convertible Debt and reduce its reported interest expense. In addition, the Company will be required to use the if-converted method for calculating diluted earnings per share. The Company is currently evaluating the impact the adoption of this standard will have on its condensed consolidated financial statements.

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