Tigo Business, a unit of Millicom dedicated to business customers, has announced the first Cloud Center of Excellence (CCoE) in the Central American region in collaboration with Microsoft. The new CCoE will accelerate cloud adoption across hybrid or cloud-native solutions, as well as innovation and migration efforts, lower the overall cost of digital transformation, and increase business agility. The CCoE is comprised of a team of engineers dedicated to creating and establishing best practices, frameworks and governance for evolving technology operations so that companies are supported and advised in developing cloud-based solutions from Microsoft Azure.

Endowed with more than 1,200 Cloud and Cybersecurity certifications, the Tigo Business team of engineers will have the ability to offer Professional Services, Managed Services and all the support that Central American companies need for Microsoft Azure cloud solutions from Guatemala, meeting high global standards set by Microsoft. The new Center of Excellence reaffirms Tigo Business's commitment to promoting modern corporate technology solutions and reinforces a strategic collaboration with Microsoft to lead Guatemalan companies towards a digital acceleration model. This collaboration is framed in three fundamental pillars: Cloud (Microsoft Azure), Unified Communications as a Service (Microsoft Teams Phone System) and Cybersecurity (Microsoft 365 Security), being an important milestone for Tigo Business as a Multi-Cloud benchmark in the region and expanding its alliances with the best cloud providers.

The CCoE will strengthen the processes and capacities for the implementation of solutions in five areas: Infrastructure as a Service (IaaS), migrations to Microsoft Azure, account migrations (companies that already use Microsoft Azure to the Tigo Business control panel), Disaster Recovery and special cases.