Mastercard

Incorporated

Fourth-Quarter and Full-Year 2020 Financial Results Conference Call

January 28, 2021

Business Update

Key Trends

Business Highlights

Financial Overview

©2020 Mastercard

January 28, 2021

2

4th Quarter Selected Financial Performance

($ in millions, except per share data)

YOY Growth

4Q 20

4Q 19

Currency

Non-GAAP

Non-GAAP

As adjusted

Neutral

Net revenue

$

4,120

$

4,414

(7)%

(7)%

Adjusted operating expenses

2,018

2,015

- %

- %

Adjusted operating income

2,102

2,399

(12)%

(12)%

Adjusted operating margin

51.0 %

54.4 %

(3.3) ppt

(3.2) ppt

Adjusted net income

$

1,644

$

1,981

(17)%

(17)%

Adjusted diluted EPS

$

1.64

$

1.96

(16)%

(16)%

Adjusted effective tax rate

17.5

%

15.9

%

Note: See Appendix A for Non-GAAP reconciliation.

©2020 Mastercard

January 28, 2021

3

4th Quarter Gross Dollar Volume (GDV)

($ in billions)

Worldwide

United States

Rest of World

1% Growth

4% Growth

Flat

$1,800

$1,730

$1,747

$1,600

$1,223

$1,220

$1,400

$876

$950

$1,200

$1,000

$622

$660

$800

$507

$527

$600

$855

$400

$796

$254

$291

$601

$560

$200

$254

$237

$0

4Q19

4Q20

4Q19

4Q20

4Q19

4Q20

Notes: 1. Growth rates are shown in local currency.

Credit

Debit / Prepaid

2. Figures may not sum due to rounding.

©2020 Mastercard

January 28, 2021

4

4th Quarter Switched Transactions and Cards

Switched Transactions

Cards

4% Growth*

6% Growth

4,000

30

billions)(inTransactions

23.8

24.8

millions)(inCards

3,000

2,600

2,750

416

20

2,000

428

10

2,173

2,334

1,000

0

0

4Q19

4Q20

4Q19

4Q20

Notes: Figures may not sum due to rounding.

Mastercard Cards

Maestro Cards

*Growth rates have been normalized to eliminate the effects of differing switching and carryover days between periods.

©2020 Mastercard

January 28, 2021

5

4th Quarter Revenue

4Q19

4Q20

$5,000

$4,414

$4,120

$4,000

$3,000

$2,263

$2,379

$1,774

$1,749

$2,000

$1,452

$1,233

$1,431

$1,000

$867

$0

$-1,000

$-2,000

$-3,000

$(2,308)

$(2,306)

Growth

Domestic

Cross-Border

Transaction

Other

Rebates and

Total Net Revenue

Assessments

Volume Fees

Processing

Revenues

Incentives

As reported

(1)%

(40)%

5%

16%

-%

(7)%

Currency-neutral

1%

(41)%

4%

17%

1%

(7)%

Note: Figures may not sum due to rounding.

©2020 Mastercard

January 28, 2021

6

4th Quarter Adjusted Operating Expenses

($ in millions)

$3,000

4Q19

4Q20

$2,500

$2,015

$2,018

$2,000

$1,579

$1,625

$1,500

$1,000

$500

$290

$242

$146

$150

$0

Growth

General & Administrative

Advertising & Marketing

Depreciation & Amortization

Adjusted Operating Expenses

Non-GAAP

3%

(17)%

3%

-%

Currency-neutral

3%

(17)%

2%

-%

Note: See Appendix A for Non-GAAP reconciliation. Figures may not sum due to rounding.

©2020 Mastercard

January 28, 2021

7

Business Update Through January 21st

year-over-year growth %

October

November

December

Week ending

Week ending

Week ending

Full Month1

Full Month1

Full Month1

January 7

January 14

January 21

Switched volume2

4%

4%

4%

3%

3%

2%

United States

7%

5%

5%

11%

10%

7%

Worldwide less U.S.

2%

3%

2%

(4)%

(3)%

(2)%

Switched transactions3

6%

4%

3%

3%

3%

2%

Cross-border volume2

(34)%

(27)%

(27)%

(34)%

(30)%

(30)%

Intra-Europe

(21)%

(12)%

(13)%

(22)%

(20)%

(23)%

Other Cross-Border

(45)%

(39)%

(40)%

(43)%

(39)%

(36)%

  1. Growth rates have been normalized to eliminate the effects of differing switching and carryover days between periods
  2. Mastercard-brandedprograms only; on a local currency basis
  3. Total number of transactions switched by Mastercard

©2020 Mastercard

January 28, 2021

8

Cross-border Volume Trends

1. Through January 21st MTD

Note: Cross-border volume growth is calculated in a manner as defined in our Supplemental Operational Performance Data

©2020 Mastercard

January 28, 2021

9

Looking Ahead

Further thoughts

©2020 Mastercard

January 28, 2021

10

Appendices

Appendix A

Non-GAAP Reconciliation

($ in millions, except per share data)

Three Months Ended December 31, 2020

Operating

Operating

Operating

Other Income

Effective income

Net income

Diluted earnings

expenses

income

margin

(Expense)

tax rate

per share

Reported - GAAP

$

2,062

$

2,058

49.9 %

$

110

17.6 %

$

1,785

$

1.78

(Gains) losses on equity investments 1

**

**

**

(220)

0.2 %

(186)

$

(0.19)

Litigation provisions 2

(45)

45

1.1 %

**

(0.4)%

45

$

0.04

Non-GAAP

$

2,018

$

2,102

51.0 %

$

(110)

17.5 %

$

1,644

$

1.64

Three Months Ended December 31, 2019

Operating

Operating

Operating

Other Income

Effective income

Net income

Diluted earnings

expenses

income

margin

(Expense)

tax rate

per share

Reported - GAAP

$

2,015

$

2,399

54.4 %

$

76

15.1 %

$

2,100

$

2.07

(Gains) losses on equity investments 1

**

**

**

(119)

(0.4)%

(92)

$

(0.09)

Tax Act 3

**

**

**

**

1.2 %

(27)

$

(0.03)

Non-GAAP

$

2,015

$

2,399

54.4 %

$

(43)

15.9 %

$

1,981

$

1.96

Note: Figures may not sum due to rounding. ** Not applicable

  • Q4'20 and Q4'19, net gains of $220 million and $119 million, respectively, were primarily related to unrealized fair market value adjustments on marketable and non-marketable equity securities.

2

Q4'20 pre-tax charges of $45 million related to an ongoing confidential legal matter associated with the company's prepaid cards in the U.K. This matter relates to the company's historical business and has no

impact on current or on-going operations.

3

Mastercard©2020

Q4'19 tax benefit of $27 million related to additional foreign tax credits which can be carried back under the transition rules contained in the final foreign tax credit regulations issued in 2019.

January 28, 2021

12

Appendix A (continued)

Non-GAAP Reconciliation

Three Months Ended December 31, 2020 as compared to the Three Months Ended December 31, 2019

Increase/(Decrease)

Net revenue

Operating

Operating

Operating

Effective income

Net income

Diluted earnings

expenses

income

margin

tax rate

per share

Reported - GAAP

(7)%

2 %

(14)%

(4.4) ppt

2.5

ppt

(15)%

(14)%

(Gains) losses on equity investments 1

**

**

**

**

0.6

ppt

(5)%

(6)%

Litigation provisions 2

**

(2)%

2 %

1.1 ppt

(0.4) ppt

2 %

2 %

Tax Act 3

**

**

**

**

(1.2) ppt

1 %

1 %

Non-GAAP

(7)%

- %

(12)%

(3.3) ppt

1.5

ppt

(17)%

(16)%

Currency impact 4

- %

- %

- %

0.1 ppt

(0.1) ppt

- %

- %

Non-GAAP - currency-neutral

(7)%

- %

(12)%

(3.2) ppt

1.5

ppt

(17)%

(16)%

Note: Figures may not sum due to rounding. ** Not applicable

  • Q4'20 and Q4'19, net gains of $220 million and $119 million, respectively, were primarily related to unrealized fair market value adjustments on marketable and non-marketable equity securities.
  • Q4'20 pre-tax charges of $45 million related to an ongoing confidential legal matter associated with the company's prepaid cards in the U.K. This matter relates to the company's historical business and has no impact on current or on-going operations.

3

Q4'19 tax benefit of $27 million related to additional foreign tax credits which can be carried back under the transition rules contained in the final foreign tax credit regulations issued in 2019.

4

Mastercard©2020

Represents the translational and transactional impact of currency.

January 28, 2021

13

Appendix B

Non-GAAP Reconciliation

First quarter 2021 operating expenses outlook

Q1'21 vs. Q1'20

Increase/(Decrease)

Forecasted Growth - GAAP 1

Low-double-digits

Litigation provisions2

0%

Non-GAAP Growth

Low-double-digits

Currency impact 3

(2)%

Acquisitions 4

(4-5)%

Non-GAAP Growth, currency neutral, excluding acquisitions

Mid-single-digits

** Not applicable.

1

GAAP - Q1'21 Forecast versus Q1'20 reported results

2

Impact of Q1'20 provisions for litigation ($6M).

3

Represents the projected translational and transactional impact of currency.

Mastercard©2020

4

Acquisitions closed after the beginning of 2020..

January 28, 2021

14

Appendix C

Revenue Growth Drivers

Three Months Ended December 31, 2020

Volume

Acquisitions

Currency

Other2

Total

Impact1

Domestic assessments

1 %

- %

(3)%

- % 3

(1)%

Cross-border volume fees

(29)%

- %

1 %

(12)%

(40)%

Transaction processing

4 %

- %

1 %

- %

5 %

Other revenues

**

1 %

(1)%

16 % 4

16 %

Rebates and incentives

(7)% 5

- %

(1)%

8 % 6

- %

Net revenue

(3)%

1 %

- %

(4)%

(7)%

Note: Figures may not sum due to rounding. ** Not applicable

  • Represents the translational and transactional impact of currency.
  • Includes impact from pricing, other non-volume based fees and geographic mix.
  • Includes impact of the allocation of revenue to service deliverables, which are primarily recorded in other revenue when services are performed.
    4 Includes impacts from cyber and intelligence fees, data analytics and consulting fees and other payment-related products and services. 5 Includes the impact from mix on incentive-related volumes.
    6 Includes the impact of new, renewed and expired agreements.

©2020 Mastercard

January 28, 2021

15

Appendix D

Operating Expense Growth Drivers (Non-GAAP)

Three Months Ended December 31, 2020

Operational

Special

Acquisitions

Currency

Total

Items1

Impact2

General and administrative

(1)%

**

3 %

- %

3 %

Advertising and marketing

(18)%

**

1 %

- %

(17)%

Depreciation and amortization

(1)%

**

3 %

1 %

3 %

Total operating expense

(3)%

2 %

3 %

- %

2 %

Note: Figures may not sum due to rounding. ** Not applicable

  • Q4'20 pre-tax charges of $45 million related to an ongoing confidential legal matter associated with the company's prepaid cards in the U.K. This matter relates to the company's historical business and has no impact on current or on-going operations.
  • Represents the translational and transactional impact of currency.

©2020 Mastercard

January 28, 2021

16

Appendix E

4th Quarter G&A Detail

($ in millions)

Increase/(Decrease)

4Q 20

4Q 19

$

%

Personnel

$

970

$

936

$

34

4 %

Professional fees

126

154

(28)

(18)%

Data processing and telecommunications

205

178

27

15 %

Foreign exchange activity 1

19

20

(1)

(4)%

Other

305

291

14

5 %

Total general and administrative expenses

$

1,625

$

1,579

$

46

3 %

Note: Figures may not sum due to rounding. ** Not applicable

  • Foreign exchange activity includes gains and losses on foreign exchange derivative contracts and the impact of remeasurement of assets and liabilities denominated in foreign currencies.

©2020 Mastercard

January 28, 2021

17

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MasterCard Inc. published this content on 28 January 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 28 January 2021 13:03:07 UTC.