INVESTOR PRESENTATION
Results Through First Quarter 2024
Forward-Looking Statements
This presentation contains "forward-looking statements," as defined in the Private Securities Litigation Reform Act of 1995. These statements, which express management's current views concerning future events or results, use words like "anticipate," "assume," "believe," "continue," "estimate," "expect," "intend," "plan," "project" and similar terms, and future or conditional tense verbs like "could," "may," "might," "should," "will" and "would".
Forward-looking statements are subject to inherent risks and uncertainties that could cause actual results to differ materially from those expressed or implied in our forward-looking statements. Factors that could materially affect our future results include, among other things: the impact of geopolitical or macroeconomic conditions on us, our clients and the countries and industries in which we operate, including from multiple major wars, escalating conflict throughout the Middle East and rising tension in the South China Sea, slower GDP growth or recession, lower interest rates, capital markets volatility and inflation; the increasing prevalence of ransomware, supply chain and other forms of cyber attacks, and their potential to disrupt our operations, or the operations of our third party vendors, and result in the disclosure of confidential client or company information; the impact from lawsuits or investigations arising from errors and omissions, breaches of fiduciary duty or other claims against us in our capacity as a broker or investment advisor, including claims related to our investment business' ability to execute timely trades; the financial and operational impact of complying with laws and regulations, including domestic and international sanctions regimes, anti-corruption laws such as the U.S. Foreign Corrupt Practices Act, U.K. Anti Bribery Act and cybersecurity, data privacy and artificial intelligence regulations; our ability to attract, retain and develop industry leading talent; our ability to compete effectively and adapt to competitive pressures in each of our businesses, including from disintermediation as well as technological change, digital disruption and other types of innovation such as artificial intelligence; our ability to manage potential conflicts of interest, including where our services to a client conflict, or are perceived to conflict, with the interests of another client or our own interests; the impact of changes in tax laws, guidance and interpretations, such as the implementation of the Organization for Economic Cooperation and Development international tax framework, or the increasing number of disagreements with and challenges by tax authorities in the current global tax environment; and the regulatory, contractual and reputational risks that arise based on insurance placement activities and insurer revenue streams.
The factors identified above are not exhaustive. Marsh McLennan and its subsidiaries (collectively, the "Company") operate in a dynamic business environment in which new risks emerge frequently. Accordingly, we caution readers not to place undue reliance on any forward-looking statements, which are based only on information currently available to us and speak only as of the dates on which they are made. The Company undertakes no obligation to update or revise any forward-looking statement to reflect events or circumstances arising after the date on which it is made. Further information concerning the Company, including information about factors that could materially affect our results of operations and financial condition, is contained in the Company's filings with the Securities and Exchange Commission, including the "Risk Factors" section and the "Management's Discussion and Analysis of Financial Condition and Results of Operations" section of our most recently filed Annual Report on Form 10-K.
Explanation of Non-GAAP Measures
The Company also refers to and presents certain additional non-GAAP financial measures, within the meaning of Regulation G and item 10(e) Regulation S-K in accordance with the Securities Exchange Act of 1934. The Company believes these non-GAAP financial measures provide useful supplemental information that enables investors to better compare the
Company's performance across periods. Management also uses these measures internally to assess the operating performance of its businesses and to decide how to allocate resources. However, investors should not consider these non-GAAP measures in isolation from, or as a substitute for, the financial information that the Company reports in accordance with GAAP. The Company's non-GAAP measures include adjustments that reflect how management views its businesses, and may differ from similarly titled non-GAAP measures presented by other companies.
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The Global Leader in Advisory on Risk, Strategy and People
A Global Leader with | Four Leading | Uniquely Positioned to Help |
Unmatched Scale and Capabilities | Businesses Working Together as | Clients Navigate Today's Issues |
One Enterprise | ||
85,000+ colleagues globally | ✓ Mitigating cyber risk |
$23.3 billion of revenue* | ✓ Addressing protection gaps |
Advise clients in over 130 countries | ✓ Building climate resilience |
Over $160 billion of global premiums placed
✓ Advancing healthy societies
#1 Insurance Broker1
✓ Bridging the retirement savings gap
#1 Health & Benefits Broker1
#1 Outsourced CIO2
✓ Reimagining the workforce
Source: 1 Business Insurance; 2 Pensions & Investments. *12 months ended 3/31/2024. | 3 |
Marsh McLennan: A Compelling Core Holding
Track record of superior returns at lower relative volatility
Strong underlying revenue growth
- Several underpinnings for sustained growth
- Proven resilience through P&C and economic cycles
Expect mid-single digits or better underlying revenue growth in 2024
Substantial free cash flow* generation
- Strong free cash flow of $3.9 billion in LTM 1Q24
- Free cash flow CAGR of 18% in 2010 - 2024****
Capital-light business model generates
substantial free cash flow
Expanding margins* across operating environments
- Reported margin expansion for 16 consecutive years**
- Nearly 1,800 bps of margin expansion since 2008***
Further runway for margin expansion through
operating leverage and efficiencies
Disciplined and balanced capital management strategy
- Prioritize reinvestment in business (organic and acquisitions)
- Recognize capital return also drives value over time
Expect to deploy approximately $4.5 billion of capital in 2024
across dividends, acquisitions and share repurchases
*Reconciliation of Non-GAAP measures included in Appendix. **Adjusted operating margin. ***Through 12 months ended 3/31/2024. | 4 |
****CAGR calculated over the last 13.25 years since 2010 through LTM 3/31/24. | |
Strong Financial Results Drive Shareholder Value
Superior Performance Over The Long Term
A History of Strong Growth (2010 - 2024)*
6% | GAAP Revenue CAGR |
+1,290 bps | Adjusted Operating Margin** Expansion |
13% | Adjusted EPS** CAGR |
18% | Free Cash Flow** CAGR |
Substantial Total Shareholder Return Since YE 2010*
S&P 500
884% 439%
GAAP Revenue | Adjusted Operating Margin*** | ||
$ billions | $23.3 | 26.4% | |
2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024** | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024** |
Adjusted EPS*** | Free Cash Flow*** | ||
$8.35 | $ billions | $3.9 | |
2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024** | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024** |
*CAGRs calculated over the last 13.25 years since 2010 through LTM 3/31/24. TSR through 3/31/2024 per Bloomberg. **12 months ended 3/31/2024. ***Reconciliation of Non-GAAP measures included in Appendix. | |
Note: Periods prior to 03/31/2019 exclude JLT. Adjusted operating income and adjusted operating margin for 2017 and prior periods include the impact of the pension standard. | 5 |
Strong Growth Across Cycles
Demonstrated resilience in downturns and emerged stronger post pandemic
Durable Growth Drivers | |
Solid demand for our advice | |
and solutions driven by macro | |
uncertainty and an increase in | |
risk awareness | |
| Innovating to serve clients in |
new / emerging areas of focus | |
| Favorable business mix shift |
towards growth areas | |
| Strategic investments in deep |
bench of talent | |
| Defensive and resilient in |
downturns |
Underlying Revenue Growth Has Moved Above
Our Recent Historical Range
10%
9%9%
Mid-
Single
Digits+
3% - 5%
1%
Decade Pre- | Pandemic | 2021 | 2022 | 2023 | 2024 Guidance |
Pandemic |
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Fundamental Underpinnings for Sustained Growth
Risk | Health | ||
Global Non-Life Direct Written Premiums1 | U.S. Health Direct Written Premiums2 | ||
($ billions) | $3,969 | ($ billions) |
$1,104
$1,235 | ||||||||||||||||||||||||||||||||||||||||||||||
$189 | ||||||||||||||||||||||||||||||||||||||||||||||
2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
Wealth
Retirement Assets3
($ trillions)
$51
$15
2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
- Over $160 billion of annualized premiums placed globally
- Capabilities across market segments
- Leading MGA, Cyber and Flood practices
- Approximately $3.7 billion of global Health brokerage and consulting revenues*
- Global capabilities across Mercer, Marsh, MMA & Oliver Wyman
- Digital Health Solutions
- World's largest retirement advisory business
- $489 billion of assets under delegated management**
- 22% CAGR of assets under delegated management since 2010***
Source: 1 Swiss Re Institute; 2 SNL; 3 Pension Markets in Focus 2023 (Data only includes countries in the Organization for Economic Cooperation & Development). | 7 |
*12 months ended 3/31/2024. **As of 3/31/2024. ***CAGR calculated over the last 13.25 years since 2010 through LTM 3/31/24. |
Well-Positioned for the Issues of Today
Significant opportunity to grow and help clients in areas including ESG, cyber, retirement and health
Mitigating Cyber Risk
Global cyber crime estimated to be over
$1 trillion1
Addressing Protection Gaps
Estimated 2023 global catastrophe
protection gap was over $170 billion2
Environmental, Social & Governance
• | Climate risk mitigation | • | Diversity & Inclusion |
• | Low carbon transition | • | Pay equity |
- Sustainable investing
Advancing Healthy Societies
By 2030, US healthcare spend expected to reach
$6.8 trillion3
Bridging the Retirement Savings Gap
Retirement savings shortfall for US
households is estimated at $3.7 trillion4
Reimagining the Workforce of the Future
98% of companies are engaged in work design changes in 2024 focused on increased productivity5
Source: 1 CSIS-McAfee; 2 Swiss Re Institute; 3 Centers for Medicare and Medicaid; 4 Employee Benefit Research Institute; 5 Mercer Global Talent Trends 2024 Report.
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Mix Shift to Higher Growth Areas
With numerous opportunities for future growth
RIS | Mercer Investments (OCIO) | |
Mercer Investments (OCIO)
Emerging Growth Opportunities
Small commercial
MMA now accounts for around half of the Marsh US/Canada segment
83
75
56 2.0
35 | 1.7 |
120 | |
109 | 3.0 |
94 | |
2.5 | |
2.0+ |
Mercer's investments businesses is | |
leveraged to strong long-term growth | |
110 fundamentals, despite recent capital | |
markets volatility | $489* |
90 | |
70 | |
50 | |
30 |
Digital
Climate resilience
Sustainable investing
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0.9
10 |
Affordable healthcare
Marsh launches 0.3
MMA
strategy
0.6
-10 | ||||||||||||||
-30 | ||||||||||||||
-50 | ||||||||||||||
2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
Diversity & Inclusion
International
Revenue ($ billions) | Cumulative Acquisitions* | Assets Under Delegated Management | ||
(AUDM, $ billions) |
Cyber
*As of 3/31/2024. **Revenue represents latest disclosed annualized run-rate as of 3Q23. | 9 |
Driving Margin Expansion Through Expense Discipline
Adjusted Operating Margin**
26.4%
8.8%
2008 | 2024* |
Significant margin expansion driven by disciplined approach to underlying expense management and operating leverage
- Our disciplined approach and operating leverage have generated nearly 1,800 bps of adjusted operating margin expansion since 2008
- 2023 marked the 16th consecutive year MMC reported adjusted operating margin improvement
- Underlying revenue growth met or exceeded underlying adjusted expense growth in each of the last 16 years
- We see additional run-way for margin expansion through additional operating leverage and opportunities for efficiencies including:
10%
8%
6%
4%
2%
0% -2%-4%-6%-8%
Consistent Operating Leverage Over Time | - Shared service, right-shoring, and continued buildout of India and | ||||||
other centers of excellence | |||||||
Underlying Revenue | - Continued efficiency in real estate footprint | ||||||
Growth | - Global alignment of procurement practices now gives visibility to | ||||||
manage over 80% of vendor expenditures | |||||||
- Technology and automation offer potential for further operating | |||||||
Underlying Adjusted | efficiency | ||||||
Expense Growth | - Significant investments in global platforms enable scaling of global | ||||||
functional operating model | |||||||
2008 | 2011 | 2014 | 2017 | 2020 | 2023 | ||
*12 months ended 3/31/2024. **Reconciliation of Non-GAAP measures included in Appendix. Periods prior to 03/31/2019 exclude JLT. Adjusted operating margin for 2017 and prior periods is adjusted to reflect the | |||||||
impact of the pension standard. Underlying revenue and underlying adjusted expense growth measure changes in revenue and expenses using consistent currency exchange rates, excluding the impact of certain | 10 | ||||||
items that affect comparability such as acquisitions, dispositions and transfers among businesses. Underlying revenue growth and underlying adjusted expense growth are as originally reported and exclude the |
impact of the pension standard.
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MMC - Marsh & McLennan Companies Inc. published this content on 18 April 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 May 2024 14:39:06 UTC.