31.08.2012

Burtenbach, 31st August 2012

  • Kögel puts the effort into on-site customer care with Service Advisors
  • New: Mobile service vehicles now in Rhineland and the Czech Republic

Kögel provides support for its customers and workshops in many regions through the availability of its mobile service. These regions now include Rhineland and the Czech RepublicDue to the very positive feedback given to the four already existing mobile service vehicles, Kögel has extended its activities in the area and can now look after even more customers and workshops on a regular basis.

Comprehensive service for forwarding companies and workshops
Kögel is currently the only trailer manufacturer in Germany to provide its customers with the benefits of a fleet of mobile service vehicles. These benefits include reduced response times for providing spare parts, on-site customer care, reduced freight costs and more intensive communication with customers. All mobile service vehicles are equipped with sufficient amounts of the most commonly needed replacement parts. The Kögel Service Advisors supplies with the mobile service vehicles workshops and forwarding and leasing companies. In addition, they can also give the customer help on-site where required providing advice and identifying needs for spare parts.

Mobile servicing in the Czech Republic
Kögel s.r.o. in Choce

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