Collaboration between Heiler Software and Fredhopper provides customers with better search results and customized offers in multichannel commerce.

Stuttgart, November 10, 2011 - Firms such as Otto and Thomas Cook use the search function and targeting solutions of Fredhopper to raise their conversion rates and sales in e-business and e-commerce. Heiler Software, a leading supplier of Enterprise Product Information Management (PIM) solutions, now provides its customers a Fredhopper adapter. This adapter will help improve search, cross-selling and conversion rates in e-commerce.

The integration of the Heiler PIM platform with Fredhopper was made possible by the collaboration between both companies. With a central platform for all product information, Heiler Software makes the presentation and the sale of large product assortments possible in different channels such as web shops, marketplaces and catalogs.

"For the implementation of their multichannel strategies our customers require an enormous flexibility in order to supply all relevant sales channels of tomorrow with perfect information," said Michael Fieg, a member of Heiler's executive board. Through the cooperation with Fredhopper the "seamless integration of PIM and e-commerce is expanded by an important channel," according to Fieg.

Heiler Software is making this adaptor available to customers of its Product Information Management solution and can be adapted to client specific requirements. Through the Heiler and Fredhopper cooperation both the assortment and the customer can now be connected.

"The targeting and the search engine-optimized results enable dealers to present the right information to the right customer at the right time. The advantages of the PIM-connection for Fredhopper customers lies for example in faster and more precise search results in the web shop," according to Martin McDonald, Vice President of Sales for EMEA at Fredhopper.

About SDL Fredhopper
Fredhopper (www.fredhopper.com) is the ultimate marketing machine for e-commerce. Fredhopper's technologies make it easy for online marketers to systematically improve targeting the right content to the right person at the right time; increasing revenue, profitability and customer lifetime value. Fredhopper offers software products for Onsite Search, Onsite Targeting, Predictive Targeting and Targeted Advertising. Customers include over 100 of the world's largest and most demanding international online retailers including Albert Heijn, Bijenkorf, B&Q, Clarks, Otto, Thomas Cook, Toys R Us and Waitrose. Analysts rate Fredhopper as No.1 in its sector. Fredhopper is headquartered in Amsterdam and has offices in London, Munich, Paris and Sofia.