Guidewire Software, Inc. announced that LV= General Insurance has successfully deployed Guidewire Core and Data solutions in the large transformation the business has ever undertaken. LV= GI completely replaced their core legacy systems and implemented multiple new products, including Guidewire PolicyCenter™, Guidewire BillingCenter™, and Guidewire DataHub™ for underwriting, policy administration, billing management, and data management. The transformation for LV= GI was completed in two and a half years, and they are now selling all Motor and Home insurance products on the new platform, as well as migrating all their existing customers. Guidewire’s Core and Data solutions have enabled LV= to: Train employees to do more for customers (producing fewer call transfers and telephone numbers) through modern systems and simple processes; Create quote validation to improve customer experience, as well as reduce operational expenses; Boost call centre efficiency and enable digital ambitions, by redesigning the customer journey, making it simpler and more efficient for customers and frontline employees; and Successfully monitor business performance across both legacy and new platforms.