Five9, Inc. Appoints Susan Barsamian to Serve on Board
January 19, 2021 at 06:09 am
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On January 15, 2021, the Board of Directors of Five9, Inc. appointed Ms. Susan Barsamian to serve on the Board, effective January 15, 2021. Ms. Barsamian will serve as a Class I Director, with a term expiring at the Company's 2021 annual meeting of stockholders. Ms. Barsamian served as Chief Sales and Marketing Officer for Hewlett Packard Enterprise (HPE") Software from November 2016 to September 2017 and transitioned this business through its merger with Micro Focus in September 2017.
Five9, Inc. (Five9) is a provider of cloud software for contact centers. The Company's purpose-built Virtual Contact Center (VCC) cloud platform delivers a suite of applications that enable the breadth of contact center-related customer service, sales, and marketing functions. Five9âs solution, which consists of its VCC cloud platform and applications, allows simultaneous management and optimization of customer interactions across voice, chat, e-mail, Web, social media and mobile channels, either directly or through its application programming interfaces (APIs). Five9âs VCC cloud platform matches each customer interaction with an appropriate agent resource and delivers relevant customer data to the agent in real-time through integration with enterprise applications, such as customer relationship management software, to optimize the customer experience and agent productivity. It provides its solution through a software as a service (SaaS) business model with recurring subscriptions.