The City of Syracuse has partnered with InvoiceCloud, an EngageSmart solution for online bill payment solutions, to launch an enhanced and more comprehensive online billing and payment system for Syracuse residents to make tax payments. The new tax online payment portal began taking payments on December 28. Previously, online tax payment options were limited to cash, check or credit card methods for Syracuse residents.

By implementing InvoiceCloud, Syracuse now offers residents the option to pay bills via phone, text, GooglePay, ApplePay, PayPal or online. The platform also includes the ability to schedule payments on specific dates of the month and features lower convenience fees than the previous system. InvoiceCloud already provides Syracuse water and parking customers with an online option to pay their bills.

The City expanded its InvoiceCloud implementation to give residents the same user-friendly experience with tax bill payments. Residents who already pay their utility bills through InvoiceCloud will be able to make tax payments through the same portal.