EasyVista Inc. announced that they will be showcasing its latest product release at Service Management World in Orlando, FL, October 15-17. Oxygen, the latest release of the EasyVista product portfolio was developed to optimize IT support and service delivery to accelerate enterprise digital transformation. The updates to EV Service Manager and EV Self Help includes the integration of the brand’s proprietary Service Apps technology and its new EasyVista Intelligence Engine (EVie), a command interface that uses intelligent automation to execute repetitive and complex tasks for IT staff. Together, these technologies enable organizations to augment ITSM employee experiences with powerful context-aware automation, AI-driven recommendations, intelligent knowledge, and persona-based dashboards and applications.