Dragontail Systems Limited announced in response to the COVID-19 pandemic that it is updating its patented AI-based computer-vision quality management system, the QT AI camera, to detect cleanliness and sanitation. These enhancements are announced in conjunction with the company's launch into the U.S. market and opening of an official New York office. In addition to monitoring key elements during the preparation and packing process, including the quality and accuracy of ingredients and temperature of the food, these enhancements specifically introduced to combat the spread of coronavirus will detect the presence of gloves and masks, and how often equipment and workspaces are sanitized and replaced.

This information is closely monitored by managers and can be shared with the customer so as to ensure service compliance with defined quality standards. The new QT AI Camera, in conjunction with Dragontail's Algo Dispatching Systems, fully optimizes and automates the kitchen and dispatching flow, including order receipt and kitchen prioritization for meal preparation, as well as food packing, dispatch, route management, and delivery. By optimizing the entire restaurant operation, Dragontail Systems can turn any restaurant into a delivery powerhouse within just a couple of days.

At all times, the system enables real-time employee management that drives critical business decisions while calculating relevant variables that lead to more accurate and faster deliveries, as well as improvements in customer satisfaction and food quality and safety, all of which impact the bottom line. The system is versatile outside of the foodservice industry and can be utilized in a number of other verticals, including hotel room service, airline catering, supermarket delivery, same day couriers and technician dispatch.