Diebold Nixdorf announced that it is partnering with Compleo to provide a full range of Managed Services for charge point operators across Europe. Initially, the partnership will cover more than 1,000 DC fast charging stations for electric vehicles (EV) in public locations across Germany with the potential for expansion. The electric vehicle market has grown rapidly with European sales reaching 3.2 million vehicles in 2020.

To power these vehicles, EV charging station deployments have surged, with approximately 200,000 public charge points deployed across Europe at the end of 2019 and a further 1 million units expected by 2025, creating high demand for installation and maintenance services for these valuable devices. Through this partnership, the companies will establish a comprehensive service concept. Compleo will provide the required hardware, software services and complete turnkey solutions, while Diebold Nixdorf will provide Managed Services, including responsive break/fix, preventive maintenance, helpdesk, monitoring, and data analysis.

In this first step, Diebold Nixdorf's experienced service team will help guarantee a high standard of maintenance that specifically the group of international and cross-regional customers of Compleo like Volkswagen and other top-tier European vehicle manufacturers expect. With Diebold Nixdorf, Compleo plans to expand its service concept as a complete solution provider in Europe for charging infrastructure and improve it in line with increasing customer and market requirements. With Diebold Nixdorf's experience in data analysis, spare parts logistics and field service, Compleo can offer its customers new services tailored to different market segments.