CrowdWorks : FY2021 3Q Presentation Material for IR

Mr. Kudo (Worker)

Active as a media director for client companies at BizAsst

"I feel like the appeal of how we work today is that I can be brought jobs that utilize my own strengths, and that I can focus my efforts in specialized work. It has been very encouraging to have the support of the BizAsst staff as intermediaries with clients."

"Workstyle Revolution"	Securities code: TSE Mothers 3900

CrowdWorks, Inc. Financial Results for the Third Quarter of the Fiscal Year Ending Sept. 30, 2021

(from Oct. 2020. to Jun. 2021)

Ms. Kusumoto (Worker)

Active as a designer with zero prior experience after attending

CrowdCollege

"I wanted to find time to spend with my children; that's why I started working from home. By working from home, I've been able to attend their school events and deal with any sudden illnesses. Going forward, I would like to strive to improve my work efficiency and my hourly rates."

CrowdWorks Business Overview

We operate a new kind of online talent matching platform, developed inhouse, connecting companies with individuals and allowing them to order work directly.

	"CrowdWorks"
	Job request
740,000	Matching directly connects both parties
Job operation/delivery

Client Companies

• Access to human resources with the right skills/track record
• Requests can be made as needed, when needed
• No additional fee for job requests

4,500,000

Crowd Workers

• Access to jobs fitting own skills/situation
• Work flexibility according to your lifestyle
• Assistance can be given to make contracts and get paid

VISION / To Build Japan's Largest Online Working Infrastructure

Based on the vision to become the world's biggest platform that provides the largest amount of monetary rewards through the Internet, CrowdWorks aims first to build Japan's largest online working infrastructure

By maximizing the total contract value, CrowdWorks gives monetary rewards to the largest number of people in the country

FY 2020

Total contract value:

$138.0M

(15.20billion yen)

Remuneration amount

11.9 billion yen

Image of Japan's largest online working infrastructure

Total contract value

conversion: $20.6 billion

(2.24 trillion yen)

Japan's largest remuneration amount target	$17B
400,000 people average annual income $40.1 K	(1.74 trillion yen)
(4.41 million yen)

Employee number ranking *Reference: Yahoo Finance as of February 10, 2021

1. Toyota 359,000 people, 2. Nippon Telegraph and Telephone (NTT) 328,000 people, 3. Hitachi 313,000 people

• Source: National Tax Agency, "Results of the Survey on the Actual Status of Private Salary for 2020"
• The dollar notation is expressed as 1 dollar = 110 yen.

Brand strength: The #1 Online Talent Matching Platform

CrowdWorks is the Number One

online talent matching platform in the industry

FY2020

Total Contract Value

15,200

million yen

Lancers, Inc.

Peer A

15,200 million yen

8,100 million yen

3,600 million yen

Peer B 1,500 million yen

* Compared with similar companies' public information(Figures to be announced as of November 2020)

Sound Unit Economics with 240% ROI in Two Years

LTV (over two years)=CAC×2.4x *CAC recovered in 11 months Investment recovery rate is 1.2 times improvement from FY2019.

Achieved high investment efficiency in matching using the platform infrastructure.

Definition1: Membership registration clients = Ordering clients(P5 description) and Unordered clients

Definition2: LTV is calculated in two years.

Client usage continues even after 2 years of membership registration, further accumulating LTV.

Matching business unit economics

KPI	Definition	FY2019				FY2020
Total contract value	Average total contract value
per membership registration	generated by one client	133,661 yen			148,874 yen
in two years after membership
of client (in two years)
registration	X				X
	Commission rate
Take rate	20.4%				21.5%
for total contract value
	Average gross profit	=				=
LTV (in two years)	generated by one client	27,267 yen			32,008 yen
in two years after membership
	registration
Membership Registration	Membership acquisition cost	13,457 yen			13,357 yen
for one client
CAC
(Advertising cost + sales cost)
Return on investment (ROI)	Rate of return vs. acquisition cost	202%					240%
( LTV/CAC )		1.2X