You should read the following discussion of our financial condition and results
of operations in conjunction with our financial statements and the related notes
and other financial information included elsewhere in this Quarterly Report on
Form 10-Q ("Form 10-Q") and the Form 10-K.

The following discussion and analysis also includes discussion of certain non-GAAP financial measures. For a description and reconciliation of the non-GAAP measures discussed in this section, see "Non-GAAP Financial Measures" below.



This Form 10-Q contains "forward-looking statements". These statements are made
pursuant to the safe harbor provisions of the Private Securities Litigation
Reform Act of 1995. Forward-looking statements are neither historical facts nor
assurances of future performance. Instead, they are based on our current
beliefs, expectations and assumptions regarding the future of our business,
future plans and strategies and other future conditions. Such forward-looking
statements may include, without limitation, statements about future
opportunities for us and our products and services, our future operations,
financial or operating results, anticipated business levels, future earnings,
planned activities, anticipated growth, market opportunities, strategies,
competitions and other expectations and targets for future periods. In some
cases, you can identify forward-looking statements because they contain words
such as "anticipate," "believe," "estimate," "expect," "intend," "may,"
"predict," "project," "target," "potential," "seek," "will," "would," "could,"
"should," continue," contemplate," "plan" and other words and terms of similar
meaning. Forward-looking statements are subject to known and unknown risks and
uncertainties, many of which may be beyond our control. We caution you that
forward-looking statements are not guarantees of future performance or outcomes
and that actual performance and outcomes may differ materially from those made
in or suggested by the forward-looking statements contained in this Form 10-Q.
In addition, even if our results of operations, financial condition and cash
flows, and the development of the markets in which we operate, are consistent
with the forward-looking statements contained in this Form 10-Q, those results
or developments may not be indicative of results or developments in subsequent
periods. New factors emerge from time to time that may cause our business not to
develop as we expect, and it is not possible for us to predict all of them.
Factors that could cause actual results and outcomes to differ from those
reflected in forward-looking statements include, among others, the following:
with respect to the Merger, the Merger not being completed or delayed and the
business uncertainties and certain contractual restrictions we are subject to
while the Merger is pending; our ability to retain our existing clients or
attract new clients, and sell additional solutions and services to our clients;
our dependence on a small number of clients for a substantial portion of our
total revenue; limitations of our clients' growth prospects, and the failure of
the size of the total addressable markets in which we compete or expect that we
may compete in the future to grow at rates currently expected; our ability to
achieve or maintain profitability; Federal reductions in Medicare Advantage
funding; significant consolidation in the healthcare industry, and decisions by
clients to perform internally some of the same solutions or services we offer;
the limited operating history we have with certain of our solutions; a failure
to deliver high-quality member management services to our clients' members; the
competition we face from healthcare services and technology companies; risks
related to acquisitions of other businesses or technologies and other
significant transactions; increases in labor costs, including due to changing
minimum wage laws, and an overall tightening of the labor market; the long and
unpredictable sales and integration cycles for our solutions; an economic
downturn or volatility, including as a result of the ongoing COVID-19 pandemic;
our ability to achieve market acceptance of new or updated solutions and
services; our reliance on third parties for certain components of our business;
significant fluctuations in our quarterly results of operations due to
seasonality; our ability to achieve or maintain adequate utilization and
suitable billing rates for our consultants, and our ability to deliver our
services to our clients; recent and future developments in the Medicare
Advantage market or the healthcare industry generally, including with respect to
changing laws and regulations; our ability to comply with applicable laws,
regulations and standards relating to data privacy and security; security
breaches or incidents, failures and other disruptions of the information
technology systems used in our business operations and of the sensitive
information we collect, process, transmit, use and store; disruptions in
service, and other software and systems failures, affecting us and our vendors;
our ability to obtain, maintain, protect and enforce our intellectual property
and proprietary rights; our ability to operate our business without infringing,
misappropriating or otherwise violating the intellectual property or proprietary
rights of third parties; our substantial indebtedness, and the restrictions
imposed by our indebtedness on our subsidiaries; identified material weaknesses
in our internal control over financial reporting and a failure to remediate
these material weaknesses, and the effectiveness of our internal control over
financial reporting; and the significant influence our principal stockholder,
TPG, has over us.

For a further discussion of these and other factors that could impact our future
results, performance or transactions, see Part I, Item 1A "Risk Factors" of our
Form 10-K and our other filings with the Securities and Exchange Commission
("SEC"). Given these uncertainties, you should not place undue reliance on these
forward-looking statements. Moreover, we operate in a very competitive and
rapidly changing environment, and new risks emerge from time to time. It is not
possible for us to predict all risks, nor can we assess the impact of all
factors on our business or the extent to which any factor, or combination of
factors, may cause actual results to differ materially from those contained in
any forward-looking statements we may make. In light of these risks,
uncertainties and assumptions, the future events and trends discussed in this
Form 10-Q may not occur and
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actual results could differ materially and adversely from those anticipated or
implied in the forward-looking statements. In addition, statements that "we
believe" and similar statements reflect our beliefs and opinions on the relevant
subject. These statements are based upon information available to us as of the
date of this Form 10-Q, and, while we believe such information forms a
reasonable basis for such statements, such information may be limited or
incomplete, and our statements should not be read to indicate that we have
conducted an exhaustive inquiry into, or review of, all potentially available
relevant information. We qualify all of the forward-looking statements in this
Form 10-Q by these cautionary statements. Except as required by law, we
undertake no obligation to publicly update any forward-looking statements,
whether as a result of new information, future events or otherwise.

Overview



The Company is a leading healthcare platform that utilizes technology and
processes to improve government-sponsored health plans, including Medicare
Advantage ("MA") plans. We help health plans to grow membership and revenue as
well as operate more effectively and efficiently. We are a trusted
solutions-oriented partner to payors and deliver purpose-built technology and
services to enhance our clients' mission-critical workflows. Our solutions
address health plan needs, including product development and sales, member
experience management, clinical management, core operations, business
intelligence and analytics. Leveraging our technology and expert advisory
services, we serve as a unified and integrated extension of our clients' core
health plan operations. Our proprietary, modular technology and end-to-end
solutions replace or supplement our clients' existing systems and processes,
enabling us to help health plans attract and retain members, improve revenue
accuracy, drive cost savings, facilitate regulatory compliance, and enhance
operational effectiveness.

On February 1, 2022, Convey's indirect wholly-owned subsidiary, D-M-S Holdings
Parent, LLC (f/k/a Dragon Holdings Parent, LLC), a Delaware limited liability
company, acquired all of the issued and outstanding capital stock of D-M-S
Holdings, Inc. d/b/a HealthSmart International, a Delaware corporation
("HealthSmart"). HealthSmart provides a diverse portfolio of health, wellness
and diagnostic products centered on home based care outcomes. The acquisition of
HealthSmart supports Convey's vision to empower health plans to excel by
delivering a more diverse healthcare product portfolio to their members while
streamlining logistics, resulting in a better healthcare consumer experience.
The acquisition will combine Convey's best-in-class supplemental benefits
administration technology and services solution with HealthSmart's market
leading abilities as a trusted supplier of quality consumer healthcare products.
Convey will extend the solutions serving the MA supplemental benefits business
through a broader set of consumer healthcare products and expertise that serves
many of the top health plans in the U.S.

Since our inception, we have created and continuously refined our technology solutions to best serve government-sponsored health plans. Our clients are primarily MA plans, Medicare Part D plans, including Employer Group Waiver plans, and pharmacy benefit managers.



We foster long-term collaborative partnerships as evidenced by our average
relationship with our top 10 clients of over eight years, and we serve as a
partner to nine of the nation's top 10 MA payors by lives covered, in each case
as of December 31, 2021. We believe that we have significant opportunity to grow
within our existing client base as the majority of our clients currently
subscribe to only a subset of our overall solutions and services. Moreover, we
believe we have significant opportunity to grow by winning new clients in the MA
market, by selling more products to our existing clients, by expanding into
adjacent markets such as Medicaid and commercial insurance, and through
complementary strategic acquisitions.

Our clients face significant and constantly evolving challenges managing their Medicare health plans:



•Increasingly Competitive Environment for Medicare Plans: Effective benefit
design and sales are critical to retaining and growing members during the
Medicare annual enrollment period. Once members are enrolled in a plan,
effective member engagement and supplemental benefits administration are
paramount to ensuring strong satisfaction and retention. Moreover, the
proliferation of value-based reimbursement models such as MA requires effective
member management and broad ecosystem coordination, which fall outside the core
competencies of many health plans.

•Compliance with Centers for Medicare and Medicaid Services ("CMS")
Requirements: Constantly evolving CMS and client requirements result in hundreds
of modifications per year that inhibit the operational effectiveness and
capabilities of health plans. Our purpose-built government sector technology
platform addresses these constantly evolving requirements.

•Complex and Highly Regulated Medicare Market: Many health plans enter the
government plan market by simply adapting their existing systems designed for
the commercial insurance market. As a result, the technology they employ often
lacks the sophistication and design needed to effectively maintain and
administer benefits tailored for the complex and highly regulated Medicare
market.
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Health plans increasingly recognize the need for specialized solutions like ours
to help them overcome these challenges and drive superior performance. We
believe our proprietary technology and processes facilitate member engagement,
health plan growth, and operational efficiencies.

We operate in two segments: Technology Enabled Solutions ("TES") in which we
provide technology and support solutions to our clients, and Advisory Services
("Advisory") in which we provide project-based consulting services led by our
long-tenured subject matter experts. We believe that our combination of
technology and advisory solutions gives us a competitive advantage in the
government-sponsored health plan market. Our Technology Enabled Solutions and
Advisory teams collaborate effectively to combine a strong technology platform
with deep domain expertise to deliver best-in-class solutions to our clients.
Furthermore, we leverage the Advisory team's industry expertise to identify new
opportunities as well as cross-sell our solutions within existing clients.

We have a highly predictable and recurring revenue model with strong cash flow
from operations. We typically charge a recurring subscription or per-member fee
or a re-occurring utilization-based fee, which, coupled with our long-term
contracts and strong client retention, has historically provided us with strong
revenue visibility into estimated future revenue. Our Technology Enabled
Solutions business historically has been highly predictable as most of our
revenue in any given year is under contract or otherwise visible by the
beginning of that year due to the contract structures we employ.

Initial Public Offering



On June 18, 2021, we closed the initial public offering ("IPO") of our common
stock through an underwritten sale of 13,333,334 shares of our common stock at a
price of $14.00 per share. In the offering, we sold 11,666,667 shares and a
selling stockholder sold 1,666,667 shares. The aggregate net proceeds to us from
the offering, after deducting underwriting discounts and commissions and other
offering expenses payable by us, were approximately $146.1 million. We used
approximately $131.5 million of the net proceeds from the IPO to repay
outstanding indebtedness under our First Lien Credit Agreement (as amended, the
"Credit Agreement"). We did not receive any of the proceeds from the sale by the
selling stockholder.

Plan of Merger, Going Private and Restructuring Charges



On June 20, 2022, the Company, Commodore Parent 2022, LLC, a Delaware limited
liability company ("Commodore"), and Commodore Merger Sub 2022, Inc., a Delaware
corporation and a wholly owned subsidiary of Commodore ("Commodore Merger Sub"),
entered into an Agreement and Plan of Merger (the "Merger Agreement"), pursuant
to which, subject to the satisfaction or waiver of certain conditions and on the
terms set forth therein, Commodore Merger Sub will merge (the " Merger") with
and into the Company, with the Company continuing as the surviving corporation
(the "Surviving Corporation"). Commodore and Commodore Merger Sub are affiliates
of TPG Cannes Aggregation, L.P., an affiliate of TPG Global, LLC and the holder
of a majority of the outstanding shares of capital stock of the Company (the
"TPG Stockholder").

A special committee of the board of directors of the Company (the "Board")
comprised solely of members of the Board that are independent of TPG Stockholder
and its respective affiliates, reviewed, evaluated and (i) determined by
unanimous vote, that the Merger Agreement and the transactions contemplated
thereby, including the Merger, are advisable, fair to, and in the best interests
of, the Company and its stockholders (other than the TPG Stockholder and any of
its respective affiliates or the Company's officers and directors) and (ii)
recommended that the Board approve the transaction. Acting upon the
recommendation of the special committee, the Board approved the transaction.

Following the execution of the Merger Agreement, the TPG Stockholder, the holder
of approximately 75% of the outstanding shares of common stock, executed a
written consent adopting the Merger Agreement and approving the transactions
contemplated thereby, including the Merger. No further approval of the
stockholders of the Company is required to approve the Merger. The transaction
is expected to close in the second half of 2022. Completion of the transaction
is subject to customary closing conditions. Upon completion of the transaction,
the Company will become a private company and the shares of common stock of the
Company will no longer be publicly listed or traded on the New York Stock
Exchange.

At the effective time of the Merger (the "Effective Time") each share of common
stock of the Company, issued and outstanding immediately prior to the Effective
Time, (other than Rollover Shares (as defined below), common stock owned by the
Company, the TPG Stockholder and its respective affiliates and common stock with
respect to which appraisal rights under Delaware law are properly exercised and
not withdrawn) will be converted into the right to receive an amount in cash
equal to $10.50 per share, payable to the holder thereof, without interest.
Commodore and Commodore Merger Sub have secured commitments (which may be
assigned to the Company) for debt financing consisting of an incremental term
loan facility in an aggregate principal amount of up to $180.0 million to be
provided by certain lenders to the Company under the Company's existing Credit
Agreement (as defined above) on the terms and subject to the conditions set
forth in the debt commitment letter. The obligations of such lenders to provide
debt financing under the debt commitment letter are subject to a number of
customary conditions. In addition, certain of the Company's directors and
officers have entered into a rollover and support
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agreement with Commodore, pursuant to which, among other matters, such rollover
investors have agreed that a certain portion of their shares of common stock
(the "Rollover Shares") will be converted into Surviving Corporation shares.

Pursuant to the Merger Agreement, at the Effective Time, each outstanding option
to purchase shares of common stock, restricted stock unit and performance-based
restricted stock unit, will remain outstanding and continue to be subject to the
same terms and conditions as immediately prior to the Effective Time, as set
forth in the applicable Company equity plan and award agreement, with certain
exceptions.

Pursuant to rules adopted by the SEC under the Securities Exchange Act of 1934,
as amended (the "Exchange Act"), the Company will prepare and file with the SEC,
and thereafter mail to its stockholders, a Schedule 14C Information Statement
where you can find additional information about the Merger.

As part of the assessment of the Merger and the going private transaction, the Company incurred legal and financial advisory fees which are recorded as transaction related costs.



In addition, the Company recorded severance costs as restructuring charges as a
result of labor force reductions associated with the going private transaction,
the closure of the Pompano Beach, Florida distribution center and other labor
force reductions initiatives. On June 22, 2022, the Company filed a Workers
Adjustment and Retraining Notification ("WARN") alerting state officials of job
cuts driven by closure of the Pompano Beach, Florida distribution center. The
closure is to be effective August 31, 2022. The Pompano Beach distribution
center operations will be handled through a new distribution center in Las
Vegas, Nevada. Restructuring charges are recorded as corporate costs and not
allocated to the reportable segments. See Note 14. Transaction Related Costs and
Restructuring Charges, to the notes accompanying our financial statements, for
cost details.

COVID-19 Pandemic

COVID-19 was declared a global pandemic by the World Health Organization on
March 11, 2020. Governments at the national, state, and local level in the U.S.,
and globally, have implemented varying measures in an effort to contain the
virus, including social distancing, travel restrictions, border closures,
limitations on public gatherings of people, work from home and supply chain
logistical changes. While some of these actions have eased, escalating
transmission rates (including variants of COVID-19), uneven vaccination and
vaccination booster rates and further governmental guidance and orders may
result in having to reimplement certain of these measures or implementing new
and additional ones. The spread of COVID-19 has also caused significant
volatility in United States and international markets and has had and continues
to have widespread, rapidly evolving and unpredictable impacts on global
society, economies, financial markets and business practices.

Our operations have been impacted by COVID-19 since March 2020. During March and
April 2020, we obtained approval from our clients for a work-at-home model,
though not all required our approval, and transitioned most of our employees to
the home environment so that they could work more safely. COVID-19 created a
hardship for many of our employees. We worked during 2020 to care for our
employees by periodically implementing temporary premium pay and temporary paid
sick leave programs which provided additional financial resources for our
employees, as well as partial pay for those employees who contracted the virus
or had to care for a family member who was affected. We also had provided
compensation to employees who worked with us for more than six months so that
they can take time off to be vaccinated. In addition, we increased cleaning
protocols throughout our facilities. Certain of these measures have resulted in
increased costs.

Due to significant volatility to the markets, as well as business and supply
chain disruptions, we incurred several additional expenses due to the COVID-19
pandemic, including the following:

•Higher Pricing from Vendors and Higher Shipping Costs:  We experienced higher
costs to procure certain products included in the formulary available to
Medicare members. The price increases were due to supply chain disruptions and
product shortages caused by the COVID-19 pandemic. We quantified the pricing
increase by comparing the pre-pandemic prices for high demand products directly
attributable to the COVID-19 pandemic (e.g., masks and other similar high demand
products) to the prices to procure such products during the pandemic. Further,
we incurred additional costs due to expedited shipping fees as a result of new
inventory management practices put into place due to supply chain disruptions
and delays caused by COVID-19 in order to fulfill product demand.

•Sick Pay, Premium Pay and Hazard Pay: Temporary sick leave was paid to employees if specific criteria related to the COVID-19 pandemic were met. Incremental premium pay and hazard pay were paid to distribution and shipping employees who worked their normal scheduled shifts. In addition, we paid a one-time bonus to supervisors for working additional hours to support the transition of our employees to a work-at-home model.

•Work-at-Home Training: In response to the COVID-19 pandemic, we held work-at-home remote training. To accomplish this transition, hourly new hire employees were required to receive training regarding at-home information


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technology ("IT") and telephony equipment setup. We paid the hourly new hire
employees four hours for these efforts at their regular hourly wage rate and
applicable fringe benefit rate.

•IT Expenses:  Additional temporary IT resources were retained, and overtime
hours were incurred, for existing IT resources, in order to implement the remote
working environment designed in response to the COVID-19 pandemic.

•Janitorial Costs:  Due to the onset of the COVID-19 pandemic, we implemented an
enhanced sanitation policy. The enhanced sanitation policy included special deep
cleaning sessions in areas contacted by employees who had tested positive for
COVID-19 and enhanced sanitation sessions through our facilities compared to the
sanitation methods used prior to the COVID-19 pandemic.

See "Non-GAAP Financial Measures" for amounts related to the additional expenses
due to the COVID-19 pandemic (Cost of COVID-19). While we had previously
expected that these costs would not be an adjustment in the calculation of
Adjusted EBITDA after 2021, the COVID-19 pandemic has not subsided and during
2022, to a lesser extent, we have continued to incur higher product costs due to
higher pricing from vendors for certain items (e.g., masks and other similar
high demand products). We now expect that these expenses will not be an
adjustment in the calculation of Adjusted EBITDA after 2022.

The full extent to which the COVID-19 pandemic and the various responses to the
COVID-19 pandemic continues to impact our business, operations or financial
condition will depend on numerous evolving factors that we may not be able to
accurately predict, including, but not limited to, the duration, severity and
scope of the COVID-19 pandemic (including due to new variants); actions by
governmental entities, businesses and individuals that have been and continue to
be taken in response to the pandemic; the effect on our clients and demand by
clients, clients and our clients' members for and ability to pay for our
solutions and services; and disruptions or restrictions on our employees'
ability to work and travel. The impact of these factors and others on our
suppliers and clients could persist for some time after governments ease their
restrictions and after the overall number of COVID-19 cases in the United States
decreases. We may continue to experience higher than usual costs as a result of
COVID-19 for the foreseeable future.

Non-GAAP Financial Measures



We present our financial results in accordance with GAAP. However, we use
certain non-GAAP financial measures to supplement financial information
presented on a GAAP basis. We believe that excluding certain items from our GAAP
results allows management to better understand our consolidated financial
performance from period to period and better project our future consolidated
financial performance as forecasts are developed at a level of detail different
from that used to prepare GAAP-based financial measures. Moreover, we believe
these non-GAAP financial measures provide investors with useful information to
help them evaluate our operating results by facilitating an enhanced
understanding of our operating performance and enabling them to make more
meaningful period to period comparisons. In particular, we use EBITDA and
Adjusted EBITDA to assess our financial performance and also for internal
planning and forecasting purposes. We believe EBITDA and Adjusted EBITDA provide
investors with useful information because such metrics offer a consistent and
comparable overview of our operations across historical financial periods. In
evaluating EBITDA and Adjusted EBITDA, you should be aware that in the future we
may incur expenses similar to those eliminated in the presentation. Non-GAAP
measures should be considered as a supplement to, and not as a substitute for,
or superior to, the corresponding measures calculated in accordance with GAAP.
There are limitations to the use of the non-GAAP financial measures presented in
this Form 10-Q. For example, our non-GAAP financial measures may not be
comparable to similarly titled measures of other companies. Other companies,
including companies in our industry, may calculate non-GAAP financial measures
differently than we do, limiting the usefulness of those measures for
comparative purposes.

The non-GAAP financial measures we present are not meant to be considered as
indicators of performance in isolation from or as a substitute for measures
prepared in accordance with GAAP, and should be read only in conjunction with
financial information presented on a GAAP basis. Reconciliations of each of
EBITDA and Adjusted EBITDA to the most directly comparable GAAP financial
measure, net income (loss), are presented below. We encourage you to review our
financial information in its entirety, not to rely on any single financial
measure and to view the reconciliations in conjunction with the presentation of
the non-GAAP financial measures for each of the periods presented. In future
periods, we may exclude such items, may incur income and expenses similar to
these excluded items, and include other expenses, costs, and non-recurring
items. The tables below provide reconciliations of EBITDA and Adjusted EBITDA to
net income (loss) on a consolidated basis for the periods indicated.

We define EBITDA as net income (loss) adjusted for interest, net, income tax
expense (benefit), and depreciation and amortization expense. We define Adjusted
EBITDA as EBITDA further adjusted for certain items of a significant or unusual
nature, including but not limited to, change in fair value of contingent
consideration, COVID-19 cost impacts, non-cash stock compensation expense,
transaction related costs and restructuring charges, acquisition bonus expense,
loss on extinguishment of debt, director and officer prior act liability
insurance policy, inventory step-up and other costs. Other includes costs such
as
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management fees, management service agreement termination fee, and fees associated with obtaining the incremental term loans.



In addition, we measure the performance of our individual segments using Segment
Adjusted EBITDA. Segment Adjusted EBITDA is the financial measure by which
management allocates resources and analyzes the performance of the reportable
segments. The main difference between Segment Adjusted EBITDA and Adjusted
EBITDA is that Segment Adjusted EBITDA includes add backs for sales and use tax
and board of directors fees.

The following table presents a reconciliation of net income (loss) to EBITDA and Adjusted EBITDA for the periods presented:



                                                   For the Three Months 

Ended June For the Six Months Ended June


                                                                 30,                                    30,
(in thousands)                                         2022                2021               2022                2021

Net income (loss)                                 $    (9,890)         $ (13,143)         $  (11,044)         $ (14,077)
Interest, net                                           4,188              6,394               7,908             11,861
Income tax expense (benefit)                           (2,683)            (5,166)             (3,359)            (6,173)
Depreciation and amortization expense                   9,012              7,823              17,264             15,194
EBITDA                                                    627             (4,092)             10,769              6,805
Change in fair value of contingent
consideration                                               -                 96                   -                 96
Cost of COVID-19(1)                                         -              1,127                 274              2,311
Non-cash stock compensation expense(2)                  2,866              1,083               4,130              2,073
Transaction related costs and restructuring
charges(3)                                              5,754              1,556               6,395              2,642
Acquisition bonus expense                                  88                 96                 147                289
Loss on extinguishment of debt(4)                           -              5,015                   -              5,015
Director and officer prior act liability
insurance policy(5)                                         -              7,861                   -              7,861
Inventory step-up(6)                                    2,838                  -               4,731                  -
Other(7)                                                    5              2,464               1,052              3,978
Adjusted EBITDA                                   $    12,178          $  15,206          $   27,498          $  31,070


________________________

(1)Due to significant volatility to the markets, as well as business and supply
chain disruptions, we incurred several additional expenses due to the COVID-19
pandemic, including: (i) higher pricing from vendors due to supply chain
disruptions, product shortages and increases in shipping costs, (ii) higher
employee costs due to premium pay and hazard pay for our employees and enhanced
sick pay due to illness and quarantine protocols, (iii) COVID-19 training costs,
(iv) overtime costs for IT personnel to setup eligible employees to work from
home and temporary resources and (v) janitorial costs due to enhanced COVID-19
protocols. The expenses are included in cost of services and cost of products on
our statements of operations and comprehensive income (loss). See "COVID-19
Pandemic" above for additional information related to these expenses. While we
had previously expected that these costs would not be an adjustment in the
calculation of Adjusted EBITDA after 2021, the COVID-19 pandemic has not
subsided and during 2022, to a lesser extent, we have continued to incur higher
product costs due to higher pricing from vendors for certain items (e.g., masks
and other similar high demand products). We now expect that these expenses will
not be an adjustment in the calculation of Adjusted EBITDA after 2022.

(2)Represents non-cash stock-based compensation expense in connection with the
stock awards that have been granted to employees and non-employees. The expense
is included in selling, general and administrative expenses on our statements of
operations and comprehensive income (loss).

(3)Transaction related costs and restructuring charges primarily consist of public company readiness costs, expenses for corporate development such as mergers and acquisitions activity, due diligence costs, going private costs and restructuring charges such as severance costs.

(4)The loss on extinguishment of debt was recognized for prepayment of outstanding indebtedness.


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(5)In connection with the IPO, we made a $7.9 million one-time payment on a
3-year director and officer prior act liability insurance policy. We deemed this
policy to be a retroactive insurance policy and in accordance with ASC
720-20-25, "Retrospective Contracts", we expensed the premium of $7.9 million in
June 2021.

(6)Incremental cost of products associated with the step-up of inventory recognized in purchase accounting for the HealthSmart acquisition.



(7)Other includes other individual adjustments related to fees associated with
obtaining the incremental term loans, management fees and management service
agreement termination fee. All costs are included in selling, general and
administrative expenses on our statements of operations and comprehensive income
(loss).

Components of Results of Operations

Revenue

We generate revenue from contracts with our clients within our two operating segments: Technology Enabled Solutions and Advisory Services.



Through our Technology Enabled Solutions segment, we primarily provide
technology solutions and services to assist our clients with workflows across
product development, member experience, clinical management, core operations,
business intelligence, and analytics. Through our Advisory Services segment, we
provide fixed or variable fee arrangements to assist clients in the design and
management of government and commercial health plans. Our revenue includes both
product revenue and service arrangements.

Products revenue consists of technology enabled solutions for supplemental
benefits to members through their Medicare Advantage plans. These include
supplemental benefit products, administration, fulfillment, and shipment of
eligible product, as well as catalog development and distribution. Revenue is
derived from supplemental benefit membership, supplemental benefit dollars,
member utilization of the benefits and, as a result of the HealthSmart
acquisition, health, wellness and diagnostic products sold through the retail
channel.

Services revenue consists of:



•Technology-based Medicare plan administration services including eligibility
and enrollment processing, member services, premium billing and payment
processing, reconciliation and other related services. Our solutions are
primarily priced on recurring per member per month fees, annual software license
fees, and transaction-based fees.

•Value based payment assurance solutions, including payment tools and data
analytics, that improve revenue accuracy and gaps in quality, clinical care, and
compliance. Our value-based solutions are primarily priced on an annual
subscription fee, shared savings or fee-based engagement. Advisory (consulting)
services that support health plan operations and drive business model evolution.
Our Advisory services are priced on a fixed-fee or time and materials basis.

Operating Expenses



Costs of products consist of the value of supplemental benefit products, the
value of health, wellness and diagnostic products, shipping and handling costs
to acquire and to deliver the product to our clients; personnel costs including
salaries, wages, overtime, benefits; facility costs and overhead allocation
covering information technology, telecommunications costs, and other costs
specifically identified to the shipment of our products.

Costs of services consist of all costs directly attributable to service revenue
generation activities as outlined in contracts with our clients. Our largest
components in costs of services are personnel costs, including salaries, wages,
overtime, benefits, and discretionary bonus; facility costs and overhead
allocation covering information technology, telecommunications costs, and other
costs needed in the delivery of our services.

Selling, general and administrative expenses ("SG&A") include corporate
management and governance functions comprised of general management, legal,
accounting, financial reporting, human resource, sales, marketing, and other
costs not directly associated with revenue generation activities, including
those involved with developing new service offerings. SG&A includes salaries,
bonuses, and related benefits. SG&A also includes all general operating
expenses, including, but not limited to, rent and occupancy costs for
non-revenue generating activities, telecommunications costs, information
technology infrastructure, and operations costs, including software licensing
costs, advertising and marketing expenses, insurance expenses, professional
services and consulting expenses.
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Depreciation and amortization includes depreciation expense of property and equipment, including leasehold improvements, computer equipment, furniture and fixtures and software and amortization expense of capitalized internal-use software and software development costs, customer relationships, acquired software and certain trade names.



Transaction related costs and restructuring charges include professional
services incurred in connection with public company readiness costs, expenses
for corporate development such as mergers and acquisitions activity, due
diligence costs, going private costs and restructuring charges such as severance
costs.

Other Income (Expense)

Other Income (expense) is primarily composed of:

•Interest income. Interest income consists of interest on cash and cash equivalents.



•Interest expense. Interest expense consists of accrued interest and related
payments on our outstanding term loans and revolving loans, as well as the
amortization of debt issuance costs associated with our debt. Interest expense
also includes interest on our sales tax accrual.

Results of Operations

Comparison of the Three Months Ended June 30, 2022, and 2021



The following table sets forth our results of operations for the periods
indicated:

                                             For the Three Months Ended June
                                                           30,                                   Change
(in thousands, except for percentages)           2022                2021                $                   %
Net revenues:
Services                                    $    43,828          $  42,284          $   1,544                    4  %
Products                                         45,954             32,964             12,990                   39  %
Net revenues                                     89,782             75,248             14,534                   19  %
Operating expenses:
Cost of services                                 22,397             20,785              1,612                    8  %
Cost of products                                 36,909             22,299             14,610                   66  %
Selling, general and administrative              24,095             29,589             (5,494)                 (19) %
Depreciation and amortization                     9,012              7,823              1,189                   15  %
Transaction related costs and restructuring
charges                                           5,754              1,556              4,198                  270  %
Change in fair value of contingent
consideration                                         -                 96                (96)                   -  %
Total operating expenses                         98,167             82,148             16,019                   20  %
Operating income                                 (8,385)            (6,900)            (1,485)                  22  %
Other income (expense):

Loss on extinguishment of debt                        -             (5,015)             5,015                    -  %
Interest expense                                 (4,188)            (6,394)             2,206                  (35) %
Total other expense, net                         (4,188)           (11,409)             7,221                  (63) %
Income (loss) before income taxes               (12,573)           (18,309)             5,736                  (31) %
Income tax (expense) benefit                      2,683              5,166             (2,483)                 (48) %

Net income (loss)                           $    (9,890)         $ (13,143)         $   3,253                  (25) %


Net Revenues

Services Revenue

Services revenue was $43.8 million and $42.3 million for the three months ended
June 30, 2022, and June 30, 2021, respectively. The $1.5 million increase is
driven by $3.2 million attributable to customer membership base increase and
$5.0 million by net new consulting projects. This is offset by a decrease of
$6.7 million in discontinued contracts.
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Products Revenue



Products revenue was $46.0 million and $33.0 million for the three months ended
June 30, 2022, and June 30, 2021, respectively. The increase of $13.0 million is
driven by $15.1 million attributable to the acquisition of HealthSmart and $8.4
million in new and existing client growth memberships. This is offset by a
decrease of $10.5 million in discontinued contracts.

Operating Expenses

Cost of Services



Cost of services was $22.4 million and $20.8 million for the three months ended
June 30, 2022, and June 30, 2021, respectively. The increase of $1.6 million is
primarily attributable to higher staffing levels to handle increased support to
our existing clients, wage increases and incentives paid to agents to handle
increased call volumes.

Cost of Products

Cost of products was $36.9 million and $22.3 million for the three months ended
June 30, 2022, and June 30, 2021, respectively. The increase of $14.6 million is
driven by $10.5 million attributable to product costs associated with
HealthSmart, $2.8 million of purchase accounting inventory step-up for
HealthSmart, $0.8 million due to higher volume, and $0.5 million due to higher
rates and increased shipping costs.

Selling, General and Administrative



Selling, general and administrative was $24.1 million and $29.6 million for the
three months ended June 30, 2022, and June 30, 2021, respectively. The decrease
of $5.5 million is driven by $10.2 million of non-recurring going public costs
incurred in 2021; offset by $1.6 million attributable to the acquisition of
HealthSmart, $1.8 million higher stock compensation expense, and $1.3 million
driven by higher IT, accounting, HR, and operational costs, offset by lower
expected management incentive bonus.

Depreciation and Amortization

Depreciation and amortization was $9.0 million and $7.8 million for the three months ended June 30, 2022, and June 30, 2021, respectively. The increase of $1.2 million in depreciation and amortization expense is due to the acquisition of HealthSmart and capitalization of software development programs.

Transaction Related Costs and Restructuring Charges



Transaction related costs and restructuring charges were $5.8 million and $1.6
million for the three months ended June 30, 2022, and June 30, 2021,
respectively. The increase of $4.2 million is primarily due to the costs
associated with the company restructuring and costs incurred for the assessment
of the Merger and going private transaction, offset by costs associated with
readiness of last year's IPO.

Other Income (Expense)

Interest Expense

Interest expense was $4.2 million and $6.4 million for the three months ended
June 30, 2022, and June 30, 2021, respectively. The decrease of $2.2 million is
mainly attributable to lower outstanding balances due to the pay down of the
term loan from IPO proceeds; offset by the incremental term loan entered into to
finance the HealthSmart acquisition. Furthermore, lower interest rates for both
the term loan and the incremental term loan were also a factor.

Segment Information



Our reportable segments have been determined in accordance with Accounting
Standards Codification Topic 280, Segment Reporting. We have two reportable
segments: Technology Enabled Solutions and Advisory Services. We evaluate the
performance of each of our two operating segments based on segment revenue and
Segment Adjusted EBITDA.

Segment Adjusted EBITDA represents each segment's earnings before interest, tax,
depreciation and amortization and is further adjusted to exclude certain items
of a significant or unusual nature, including but not limited to, COVID-19 cost
impacts, sales and use tax, non-cash stock compensation expense, transaction
related costs and restructuring charges, acquisition bonus expense, inventory
step-up, loss on extinguishment of debt, director and officer prior act
liability insurance
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policy and other costs. Other includes costs such as management and board of directors fees, management service agreement termination fees, and fees associated with obtaining the incremental term loans.

See Note 17. Segment Information, to the notes accompanying our financial statements.



The segment measurements provided to and evaluated by the chief operating
decision maker group are described in the notes to our financial statements.
These results should be considered in addition to, and not as a substitute for,
results reported in accordance with GAAP.

                                                 For the Three Months Ended 

June


                                                               30,                                   Change
(in thousands, except for percentages)               2022                2021                $                   %
Revenue
Technology Enabled Solutions                    $    75,619          $  61,366          $  14,253                  23  %
Advisory Services                                    14,163             13,882                281                   2  %
Total                                           $    89,782          $  75,248          $  14,534                  19  %
Segment Adjusted EBITDA
Technology Enabled Solutions                    $     8,668          $  15,877          $  (7,209)                (45) %
Advisory Services                                     5,897              5,264                633                  12  %
Total                                           $    14,565          $  21,141          $  (6,576)                (31) %


Segment Revenues

Technology Enabled Solutions revenue was $75.6 million and $61.4 million for the
three months ended June 30, 2022, and 2021, respectively. The increase of $14.3
million was mainly attributable to: (i) revenue from the acquisition of
HealthSmart, and (ii) existing client growth of membership base accounts.

Advisory revenue was $14.2 million and $13.9 million for the three months ended
June 30, 2022 and 2021, respectively. The increase of $0.3 million was primarily
driven by new projects within our existing client base.

Segment Adjusted EBITDA



Technology Enabled Solutions Segment Adjusted EBITDA was $8.7 million and
$15.9 million for the three months ended June 30, 2022, and 2021, respectively.
The decrease of $7.2 million was primarily attributable to higher staffing
levels to handle increased support to our existing clients, wage increases,
higher product costs, and increased shipping costs due to continued supply chain
constraints and inflationary pressures. The decrease is offset by the
contribution from the HealthSmart acquisition and higher volume.

Advisory Segment Adjusted EBITDA was $5.9 million and $5.3 million for the three months ended June 30, 2022, and 2021, respectively. The increase of $0.6 million was attributable to flow through of consulting services demand and higher utilization of our consultants.


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Comparison of the Six Months Ended June 30, 2022, and 2021



The following table sets forth our results of operations for the periods
indicated:

                                                    For the Six Months Ended
                                                         June 30, 2022                                  Change
(in thousands, except for percentages)              2022                    2021                $                   %
Net revenues:
Services                                    $      90,308               $  85,811          $   4,497                    5  %
Products                                           96,182                  72,069             24,113                   33  %
Net revenues                                      186,490                 157,880             28,610                   18  %
Operating expenses:
Cost of services                                   47,873                  44,806              3,067                    7  %
Cost of products                                   74,145                  48,826             25,319                   52  %
Selling, general and administrative                47,308                  49,690             (2,382)                  (5) %
Depreciation and amortization                      17,264                  15,194              2,070                   14  %
Transaction related costs and restructuring
charges                                             6,395                   2,642              3,753                  142  %
Change in fair value of contingent
consideration                                           -                      96                (96)                   -  %
Total operating expenses                          192,985                 161,254             31,731                   20  %
Operating income                                   (6,495)                 (3,374)            (3,121)                  93  %
Other income (expense):

Loss on extinguishment of debt                          -                  (5,015)             5,015                    -  %
Interest expense                                   (7,908)                (11,861)             3,953                  (33) %
Total other expense, net                           (7,908)                (16,876)             8,968                  (53) %
Income (loss) before income taxes                 (14,403)                (20,250)             5,847                  (29) %
Income tax (expense) benefit                        3,359                   6,173             (2,814)                 (46) %

Net income (loss)                           $     (11,044)              $ (14,077)         $   3,033                  (22) %


Net Revenues

Services Revenue

Services revenue was $90.3 million and $85.8 million for the six months ended
June 30, 2022, and June 30, 2021, respectively. The $4.5 million increase is
driven by $4.6 million attributable to customer membership base increase and
$0.2 million by net new consulting projects. This is offset by a decrease of
$0.3 million in discontinued contracts.

Products Revenue



Products revenue was $96.2 million and $72.1 million for the six months ended
June 30, 2022, and June 30, 2021, respectively. The increase of $24.1 million is
driven by $22.3 million attributable to the acquisition of HealthSmart and $1.8
million for net new clients and existing client growth of memberships.

Operating Expenses

Cost of Services



Cost of services was $47.9 million and $44.8 million for the six months ended
June 30, 2022, and June 30, 2021, respectively. The increase of $3.1 million is
primarily attributable to higher staffing levels to handle increased support to
our existing clients, wage increases, and incentives paid to agents to handle
increased call volumes.

Cost of Products

Cost of products was $74.1 million and $48.8 million for the six months ended
June 30, 2022, and June 30, 2021, respectively. The increase of $25.3 million is
driven by $15.6 million attributable to product costs associated with
HealthSmart, $4.7 million of purchase accounting inventory step-up for
HealthSmart, $2.0 million due to higher volume, and $3.0 million due to higher
rates and shipping costs due to supply chain constraints.
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Selling, General and Administrative



Selling, general and administrative was $47.3 million and $49.7 million for the
six months ended June 30, 2022, and June 30, 2021, respectively. The decrease of
$2.4 million is driven by non-recurring IPO costs incurred in 2021; offset by
$2.6 million attributable to the acquisition of HealthSmart and $2.1 million
driven by higher IT, accounting, HR, and operational costs, offset by lower
expected management incentive bonus.

Depreciation and Amortization



Depreciation and amortization was $17.3 million and $15.2 million for the
six months ended June 30, 2022, and June 30, 2021, respectively. The increase of
$2.1 million in depreciation and amortization expense is due to the acquisition
of HealthSmart and capitalization of software development programs.

Transaction Related Costs and Restructuring Charges



Transaction related costs and restructuring charges were $6.4 million and $2.6
million for the six months ended June 30, 2022, and June 30, 2021, respectively.
The increase of $3.8 million is primarily due to the costs associated with the
company restructuring and costs incurred for the assessment of the Merger and
going private transaction, offset by costs associated with readiness of last
year's IPO.

Other Income (Expense)

Interest Expense

Interest expense was $7.9 million and $11.9 million for the six months ended
June 30, 2022, and June 30, 2021, respectively. The decrease of $4.0 million is
mainly attributable to lower outstanding balances due to the pay down of the
term loan from IPO proceeds; offset by the incremental term loan entered into to
finance the HealthSmart acquisition. Furthermore, lower interest rates for both
the term loan and the incremental term loan were also a factor.

Segment Information



Our reportable segments have been determined in accordance with Accounting
Standards Codification Topic 280, Segment Reporting. We have two reportable
segments: Technology Enabled Solutions and Advisory Services. We evaluate the
performance of each of our two operating segments based on segment revenue and
Segment Adjusted EBITDA.

Segment Adjusted EBITDA represents each segment's earnings before interest, tax,
depreciation and amortization and is further adjusted to exclude certain items
of a significant or unusual nature, including but not limited to, COVID-19 cost
impacts, sales and use tax, non-cash stock compensation expense, transaction
related costs and restructuring charges, acquisition bonus expense, inventory
step-up, loss on extinguishment of debt, director and officer prior act
liability insurance policy and other costs. Other includes costs such as
management and board of directors fees, management service agreement termination
fees, and fees associated with obtaining the incremental term loans.

See Note 17. Segment Information, to the notes accompanying our financial statements.



The segment measurements provided to and evaluated by the chief operating
decision maker group are described in the notes to our financial statements.
These results should be considered in addition to, and not as a substitute for,
results reported in accordance with GAAP.
                                                 For the Six Months Ended 

June


                                                              30,                                   Change
(in thousands, except for percentages)              2022                2021                $                   %
Revenue
Technology Enabled Solutions                    $  158,785          $ 130,949          $  27,836                  21  %
Advisory Services                                   27,705             26,931                774                   3  %
Total                                           $  186,490          $ 157,880          $  28,610                  18  %
Segment Adjusted EBITDA
Technology Enabled Solutions                    $   21,038          $  32,253          $ (11,215)                (35) %
Advisory Services                                   11,221              8,602              2,619                  30  %
Total                                           $   32,259          $  40,855          $  (8,596)                (21) %


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Segment Revenues



Technology Enabled Solutions revenue was $158.8 million and $130.9 million for
the six months ended June 30, 2022, and 2021, respectively. The increase of
$27.8 million was mainly attributable to: (i) revenue from the acquisition of
HealthSmart, and (ii) existing client growth of membership base accounts.

Advisory revenue was $27.7 million and $26.9 million for the six months ended
June 30, 2022 and 2021, respectively. The increase of $0.8 million was primarily
driven by new projects within our existing client base.

Segment Adjusted EBITDA



Technology Enabled Solutions Segment Adjusted EBITDA was $21.0 million and
$32.3 million for the six months ended June 30, 2022, and 2021, respectively.
The decrease of $11.2 million was attributable to higher staffing levels to
handle increased support to our existing clients, wage increases, higher product
costs, and increased shipping costs due to continued supply chain constraints
and inflationary pressures. The decrease is offset by the contribution from the
HealthSmart acquisition and higher volume.

Advisory Segment Adjusted EBITDA was $11.2 million and $8.6 million for the six months ended June 30, 2022, and 2021, respectively. The increase of $2.6 million was attributable to flow through of consulting services demand and higher utilization of our consultants.

Liquidity and Capital Resources

Overview



Our primary sources of liquidity are our existing cash and cash equivalents,
cash provided by operating activities and borrowings available under our Credit
Agreement. As of June 30, 2022, we had unrestricted cash and cash equivalents of
$19.7 million, and as of June 30, 2022, our total indebtedness was $270.4
million.

We are a holding company that transacts substantially all of our business
through our operating subsidiaries. Consequently, our ability to pay dividends
to stockholders, meet debt payment obligations, and pay taxes and operating
expenses is largely dependent on dividends or other distributions from our
subsidiaries, whose ability to pay such distributions to us is restricted,
subject to certain exceptions, pursuant to the terms of the Credit Agreement.
Covenants contained in the Credit Agreement may restrict our operating
subsidiaries from issuing dividends and other distributions to us.

Our principal liquidity needs have been, and we expect them to continue to be,
working capital and general corporate needs, debt service, capital expenditures
and potential acquisitions. Our capital expenditures for property and equipment
to support growth in the business were $3.3 million and $4.2 million for the six
months ended June 30, 2022, and 2021, respectively. Additional expenditures for
software development were $2.3 million and $2.8 million for the six months ended
June 30, 2022, and 2021, respectively.

We believe that our primary sources of liquidity, including our cash and cash
equivalents, cash provided by operating activities and borrowing capacity under
our Credit Agreement, will be sufficient to meet our liquidity needs for at
least the next 12 months. We anticipate that to the extent that we require
additional liquidity, it will be funded through the incurrence of additional
indebtedness, the issuance of additional equity, or a combination thereof. We
cannot assure you that we will be able to obtain this additional liquidity on
reasonable terms, or at all. Additionally, our liquidity and our ability to meet
our obligations and fund our capital requirements are also dependent on our
future financial performance, which is subject to general economic, financial,
and other factors that are beyond our control.

Cash Flows Information



The following table presents a summary of cash flows for the periods presented:

                                                                       Six Months            Six Months
                                                                     Ended June 30,        Ended June 30,
(in thousands)                                                            2022                  2021
Net cash used in operating activities                                $    (13,772)         $    (21,073)
Net cash used in investing activities                                $    (80,224)         $     (6,251)
Net cash provided by financing activities                            $     

74,971 $ 3,298


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Operating Activities

Net cash used in operating activities for the six months ended June 30, 2022, was $13.8 million compared to $21.1 million of net cash used in operating activities for the six months ended June 30, 2021.



Net loss was $11.0 million for the six months ended June 30, 2022, as compared
to $14.1 million net loss for the six months ended June 30, 2021. The net loss
for the six months ended June 30, 2022 is attributable to: (i) costs incurred
for the HealthSmart acquisition including a $4.7 million purchase accounting
inventory step-up and $0.7 million of additional transaction related costs, (ii)
going private costs of $4.1 million consisting of legal and financial advisory
costs, (iii) restructuring charges of $1.1 million consisting of severance
costs, and (iv) higher labor costs and higher freight costs driven by supply
chain constraints. Non-cash items were $26.3 million for the six months ended
June 30, 2022, as compared to $17.4 million for the six months ended June 30,
2021.

The effect of changes in operating assets and liabilities was a cash decrease of
$29.1 million for the six months ended June 30, 2022, as compared to a cash
decrease of $24.4 million for the six months ended June 30, 2021. The most
significant drivers contributing to this net decrease of $4.7 million relate to
the following:

•An increase in accounts receivable when compared to the prior period; and

•Higher cash used on inventory purchases when compared to the prior period.

Investing Activities



Net cash used in investing activities for the six months ended June 30, 2022,
was $80.2 million compared to $6.3 million for the six months ended June 30,
2021. During the six months ended June 30, 2022, net cash used in investing
activities was primarily attributable to the HealthSmart acquisition.

Financing Activities

Net cash provided by financing activities for the six months ended June 30, 2022, was $75.0 million compared to $3.3 million for the six months ended June 30, 2021. During the six months ended June 30, 2022, net cash provided by financing activities was primarily attributable to net proceeds from the incremental loan established in February 2022 to finance the HealthSmart acquisition and pay fees and expenses related thereto.

Contractual Obligations and Commitments



The following table summarizes our contractual obligations as of June 30, 2022.
The principal commitments consisted of obligations under outstanding operating
leases for office facilities, finance leases related to copy machines, our
long-term debt, and purchase commitments. The amount of the obligations
presented in the following table summarizes as of June 30, 2022, the commitments
to settle contractual obligations in cash for the periods presented.

                                                                          Payments Due by Period
                                                            Less than 1                                                 More than
(in thousands)                            Total                year              1-3 Years          4-5 Years            5 years
Operating leases for facilities           27,876                 3,324             17,345              4,467               2,740
Finance leases                               910                   315                595                  -                   -
Long-term debt obligations(1)            270,436                   390              2,340            267,706                   -
Purchase commitments                      14,058                14,058                  -                  -                   -

Total contractual obligations $ 313,280 $ 18,087

$ 20,280 $ 272,173 $ 2,740

________________________

(1)Includes the term loan under our Credit Agreement.

Off-Balance Sheet Arrangements

During the periods presented, we did not have any off-balance sheet arrangements, as defined in Regulation S-K promulgated by the SEC.


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Critical Accounting Policies and Use of Estimates



The discussion and analysis of our financial condition and results of operations
is based upon our consolidated financial statements, which have been prepared in
accordance with GAAP. The preparation of our financial statements requires us to
make judgments, estimates, and assumptions that affect the reported amounts of
assets, liabilities, income, and expenses and related disclosures of contingent
assets and liabilities. We base these estimates on our historical experience and
various other assumptions that we believe to be reasonable under the
circumstances. Actual results experienced may vary materially and adversely from
our estimates. Revisions to estimates are recognized prospectively.

During the six months ended June 30, 2022, there were no material changes to our
critical accounting policies and use of estimates from those described under the
heading "Management's Discussion and Analysis of Financial Condition and Results
of Operations-Critical Accounting Policies and Use of Estimates" included in our
Form 10-K for the year ended December 31, 2021. The following discussion
supplements our Critical Accounting Policies and Use of Estimates Policy for
Goodwill as it relates to the interim goodwill impairment test performed as of
March 31, 2022.

As a result of the decline in our stock price for the three months ended March
31, 2022, we performed an interim impairment test for goodwill for APA, SBA,
VBPA and Advisory reporting units using the quantitative approach as of March
31, 2022. Since HealthSmart was recently acquired, no impairment test was
performed on that reporting unit. Based on our evaluation performed, we
determined the fair value of each of the reporting units exceeded its respective
carrying amount, and therefore, we determined that goodwill was not impaired at
any of our reporting units as of March 31, 2022. Our stock price increased
during the three months ended June 30, 2022, and it was not considered an
indicator of impairment as of June 30, 2022.

Evaluation of goodwill for impairment requires judgment, including the
identification of reporting units, assignment of assets, liabilities and
goodwill to reporting units and determination of the fair value of each
reporting unit. We estimate the fair value of our reporting units using a
combination of an income approach, utilizing a discounted cash flow analysis,
and a market approach, using market multiples. Under the income approach, we
estimate projected future cash flows, the timing of such cash flows and
long-term growth rates, and determine the appropriate discount rate that
reflects the risk inherent in the projected future cash flows. The discount rate
used is based on a market participant weighted-average cost of capital and may
be adjusted for the relevant risk associated with business-specific
characteristics and the uncertainty related to the reporting unit's ability to
execute on the projected future cash flows. Under the market approach, we
estimate fair value based on market multiples of revenues and earnings derived
from comparable publicly-traded companies with characteristics similar to the
reporting unit. The estimates used to calculate the fair value of a reporting
unit change from year to year based on operating results, market conditions and
other factors. The assumptions and estimates used in determining the fair values
of the reporting units contain uncertainties, and any changes to these
assumptions and estimates could have a negative impact and result in a future
impairment.

Recent Accounting Pronouncements

See Note 2 to our unaudited interim condensed consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q for more information.

Emerging Growth Company Status



Pursuant to the JOBS Act, an emerging growth company is provided the option to
adopt new or revised accounting standards that may be issued by FASB or the SEC
either (i) within the same periods as those otherwise applicable to non-emerging
growth companies or (ii) within the same time periods as private companies. We
intend to take advantage of the exemption for complying with new or revised
accounting standards within the same time periods as private companies.
Accordingly, the information contained herein may be different than the
information you receive from other public companies.

We also intend to take advantage of some of the reduced regulatory and reporting
requirements of emerging growth companies pursuant to the JOBS Act so long as we
qualify as an emerging growth company, including, but not limited to, not being
required to comply with the auditor attestation requirements of Section 404(b)
of the Sarbanes-Oxley Act, reduced disclosure obligations regarding executive
compensation and exemptions from the requirements of holding non-binding
advisory votes on executive compensation and golden parachute payments.

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