AudioCodes announced the new Voice.AI business unit, which builds on AudioCodesVoca speech recognition technology and SmartTAP call recording solution in combination with advanced artificial intelligence (AI) technologies to deliver conversational analytics, productivity and actionable insights for businesses. The new business unit will operate in parallel to the existing Voice Networking unit which constitutes the core of AudioCodes' business operations. AudioCodes SmartTAP provides enterprises with session recording of IM, voice, video and content sharing for compliance and productivity improvement. Developed over the past seven years, SmartTAP has been adopted largely by financial and utility companies, as well as healthcare and educational institutions.