Win-River Resort & Casino Selects Agilysys, Inc.'s Solutions to Streamline Guest Self-Service and Improve the Guest Journey
January 05, 2021 at 08:28 am
Share
Agilysys, Inc. announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of company’s modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management. A longtime user of company’s industry-leading Visual One PMS, InfoGenesis POS, Agilysys Pay payment gateway, DataMagine document management and Eatec inventory & procurement solutions, Win-River looked to the company to help reduce lines at their front desk while ensuring a safe, contactless mobile check-in/out experience to streamline the guest journey. rGuest Express helps maintain social distancing and reduces direct contact while speeding guests on their way to enjoying everything the property has to offer. In addition, with an intuitive guest-facing order and pay experience, IG OnDemand will allow guests to place pick-up or room service food & beverage orders using their own device - phone, tablet, laptop – and enjoy a contactless dining experience including payment. As a result, Win-River can increase revenue opportunities and enhance guest service. Conveniently located just off Interstate 5 in Redding, California, Win-River Resort & Casino offers friendly service, a wide variety specials & promotions, all of your favorite slots, and exciting drawings. With its warm and welcoming accommodations situated in the heart of Northern California Win-River Resort & Casino is a favorite place to Stay & Play. rGuest Express is a cloud-native SaaS solution that enables guests to check-in and check-out via a mobile device or lobby kiosk with support for digital keys, ID verification and key encoding. With rGuest Express, guests benefit from a streamlined experience, and the hotel enjoys reduced lines at the front desk, greater staff productivity, and reduced operating costs. IG OnDemand is a modern cloud-native SaaS contactless self-service F&B ordering solution that offers an intuitive guest-facing order and pay experience. IG OnDemand allows guests to place and pay for orders using their own device - phone, tablet, laptop – for pick-up or delivery orders. The result is dramatically increased revenue opportunities and more chances to enhance guest service. IG KDS is a modern flexible kitchen display system that provides an integrated efficient order management solution to improve kitchen operations and enhance guest satisfaction.
Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management Systems (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions integrated with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.