Kiawah Island Golf Resort Enhances Guest Experience While Increasing Bookings Revenue with Agilysys Rguest® Book
January 08, 2019 at 07:30 am
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Agilysys, Inc. announced that Kiawah Island Golf Resort has implemented Agilysys’ new online reservations solution, rGuest® Book. The resort chose the new booking solution to offer new and returning guests a user-friendly and effortless reservation process. Within the first 30 days of deploying rGuest Book, Kiawah Island Golf Resort more than tripled their bookings. The luxurious Kiawah Island Golf Resort offers unforgettable experiences for its guests in historic Charleston, SC., with more than 500 villas and 2,700 guest rooms. Demand for the villa properties continues to grow, and instead of having guests call resort staff to book, the leadership team selected Agilysys rGuest Book as its reservations solution to streamline the booking process. With real-time villa and room features, amenities and availability, Kiawah Island Golf Resort now has a more comprehensive view of its occupancy and availability. The new solution also helps boost the overall value of the properties by promoting and selling every single guest room. rGuest Book is a commission-free, easy-to-use reservation system designed to move guests effortlessly through the online booking process. Real-time room availability allows resorts to increase occupancy rates, while seamless integration with the Agilysys’ property management system enables seamless guest service and operational management.
Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management Systems (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions integrated with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.