Item 2.04. Triggering Events That Increase a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement.

As previously disclosed, AgileThought, Inc. (the "Company") is party to the following:

•that certain Financing Agreement, dated as of May 27, 2022 (as amended to date, the "Financing Agreement"), by and among the Company and the other loan parties thereto (collectively, the "Financing Agreement Loan Parties"), the lenders thereunder, and Blue Torch Finance LLC, as administrative and collateral agent for such lenders (the "Finance Agreement Administrative Agent"), and

•that certain Credit Agreement, dated as of November 22, 2021 (as amended to date, the "Credit Agreement"), by and among the Company and the other loan parties thereto (collectively, the "Credit Agreement Loan Parties"), the lenders therein, GLAS AMERICAS LLC, as collateral agent (the "Credit Agreement Collateral Agent") and GLAS USA LLC, as administrative agent (the "Credit Agreement Administrative Agent").

The Company today announces certain defaults and consequences described below under the Financing Agreement and the Credit Agreement and notes that it is in discussions with the Finance Agreement Administrative Agent and the lenders under the Credit Agreement regarding forbearance terms. The Company is working with its team of legal advisors and a leading financial advisor in evaluating all options available to it in executing on a recapitalization plan. There can be no assurance that the Company will be successful in these efforts.

On April 3, 2023, the Company notified the Finance Agreement Administrative Agent that the Financing Agreement Loan Parties (i) will default in making its March 31, 2023 interest payment under the Finance Agreement, which three business days thereafter constitutes an event of default under the Financing Agreement (the "Interest Payment Event of Default"), and (ii) will not be in compliance with their obligation under the Financing Agreement not to permit the Liquidity (as defined in the Financing Agreement) of any Financing Agreement Loan Party to be less than $2,000,000 at any time after March 24, 2023 but on or prior to April 15, 2023, which also constitutes an event of default under the Financing Agreement.

Relatedly, on April 3, 2023, the Company also notified the Credit Agreement Collateral Agent and the Credit Agreement Administrative Agent that (i) the Interest Payment Event of Default constitutes a cross-default under the Credit Agreement, and (ii) the Credit Agreement Loan Parties will not be in compliance with their obligation under the Credit Agreement not to permit any such Credit Agreement Loan Party or its subsidiaries to have any accounts payable that are more than 60 days past due in an aggregate amount greater than or equal to, at any time after March 24, 2023 but on or prior to April 15, 2023, $3,600,000, which constitutes an event of default under the Credit Agreement.

As a result of the foregoing and not being in compliance on March 25, 2023 of the requirement not to have any accounts payable that are more than 60 days past due in an aggregate amount greater than or equal to $3,000,000 at any time after March 24, 2023 but on or prior to April 15, 2023, the Finance Agreement Administrative Agent and the lenders under the Financing Agreement notified the Company on April 6, 2023, that interest on the loans under the Financing Agreement (i) will, based on previously disclosed defaults, continue to be calculated at the alternative reference rate, which is payable monthly, instead of SOFR, which had a three month interest period, and (ii) will accrue from and after March 25, 2023 at the post-default rate, which is 2% in excess of the interest rate otherwise applicable to loans under the Financing Agreement.

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