Research and Markets (http://www.researchandmarkets.com/research/w5czcx/the_importance_of) has announced the addition of the "The Importance of Systems Monitoring in Banking" report to their offering.
Banking systems and channels continue to evolve as banks and credit unions deploy intelligent deposit ATMs and expand digital banking capabilities to include new smartphone and tablet apps and solutions. Financial institutions face challenges due to the increasing complexity of today's banking systems as they become a coordinated and interrelated collection of legacy and contemporary IT infrastructures that cross channels' systems.
This new research 'The Importance of Systems Monitoring in Banking' shows why robust system monitoring is crucial for modern banking systems and channels.
These sophisticated machines and devices must be monitored in real time and with more precision than ever, or financial institutions run the risk of customer dissatisfaction because of downtime or equipment not working correctly, comments Ed O'Brien, author of the research note.
Highlights of this report include:
- Opportunities and challenges facing banks and credit unions as they evolve and expand they banking systems and channels
- Survey data on US consumers' use of a broad array of new customer-facing banking features and channels
- The necessity for robust systems monitoring systems today and the sense of urgency for faster systems that can detect potential issues before they occur, with real-time alerts and self-diagnostics to help minimize downtime and maximize customer satisfaction
- Review of three example solutions, from INETCO, NCR, and Wincor Nixdorf
Companies Mentioned
- INETCO
- NCR
- Wincor Nixdorf
For more information visit http://www.researchandmarkets.com/research/w5czcx/the_importance_of
