Susie Gleeson Buffam
Chief Operating Officer at Activus Connect LLC
Profile
Susie Gleeson Buffam is currently the Chief Operating Officer at Activus Connect LLC.
She previously worked as a Director-Shared Services at Vertex Data Science Ltd.
and VertexOne, Inc. She also held positions as a Principal at Citigroup, Inc., Goldman Sachs (Custody), and Juniper Banking Co. Buffam has an MBA from The Trustees of Columbia University in The City of New York, a graduate degree from Eastern University, and an undergraduate degree from Wheaton College (Illinois).
Susie Gleeson Buffam active positions
| Companies | Position | Start |
|---|---|---|
Activus Connect LLC
 Activus Connect LLC Miscellaneous Commercial ServicesCommercial Services Part of Tech Mahindra Ltd., Activus Connect LLC is a provider of customer experience outsourcing solutions. The company is based in Orlando, FL and operates across 48 US states and, employing over 900 customer care professionals who work remotely to provide clients and their customers with unparalleled support. The company has evolved the traditional approach to BPO and contact center services by leveraging its SmartVirtual™ platform in an exclusive work-at-home setting. Activus provides multilingual, multichannel, voice and non-voice customer care, sales, retention, social media moderation, and technical support services. The company was founded in 2018 by Minerva Serrano, Felix Serrano. Felix Serrano has been the CEO since 2018. Activus Connect was acquired by Tech Mahindra Ltd. on December 03, 2021 for $62 million. | Chief Operating Officer | - |
Former positions of Susie Gleeson Buffam
| Companies | Position | End |
|---|---|---|
VertexOne, Inc.
 VertexOne, Inc. Information Technology ServicesTechnology Services Vertex Group, Inc. engages in the provision of business process outsourcing services. Its services include E-CIS support, banner support, SAP support, bill print and payment, implementation, and hosting. The company was founded in 1996 and is headquartered in Richardson, TX. | Director of Finance/CFO | 2010-11-01 |
| Goldman Sachs (Custody) | Corporate Officer/Principal | - |
| CITIGROUP INC. | Corporate Officer/Principal | - |
| Juniper Banking Co. | Corporate Officer/Principal | - |
Vertex Data Science Ltd.
 Vertex Data Science Ltd. Alternative Power GenerationUtilities Vertex Data Science Ltd. provides business process outsourcing services. It offers customer management outsourcing, consulting and transformation, information technology applications and services. The company is headquartered in Runcorn, the United Kingdom. | Chief Operating Officer | - |
Training of Susie Gleeson Buffam
| The Trustees of Columbia University in The City of New York | Masters Business Admin |
| Eastern University | Graduate Degree |
| Wheaton College (Illinois) | Undergraduate Degree |
Experiences
Positions held
Connections
1st degree connections
1st degree companies
Male
Female
Members of the board
Executives
Linked companies
| Listed companies | 1 |
|---|---|
| CITIGROUP INC. | Finance |
| Private companies | 5 |
|---|---|
Vertex Data Science Ltd.
Vertex Data Science Ltd. Alternative Power GenerationUtilities Vertex Data Science Ltd. provides business process outsourcing services. It offers customer management outsourcing, consulting and transformation, information technology applications and services. The company is headquartered in Runcorn, the United Kingdom. | Utilities |
| Goldman Sachs (Custody) | |
| Juniper Banking Co. | |
VertexOne, Inc.
VertexOne, Inc. Information Technology ServicesTechnology Services Vertex Group, Inc. engages in the provision of business process outsourcing services. Its services include E-CIS support, banner support, SAP support, bill print and payment, implementation, and hosting. The company was founded in 1996 and is headquartered in Richardson, TX. | Technology Services |
Activus Connect LLC
Activus Connect LLC Miscellaneous Commercial ServicesCommercial Services Part of Tech Mahindra Ltd., Activus Connect LLC is a provider of customer experience outsourcing solutions. The company is based in Orlando, FL and operates across 48 US states and, employing over 900 customer care professionals who work remotely to provide clients and their customers with unparalleled support. The company has evolved the traditional approach to BPO and contact center services by leveraging its SmartVirtual™ platform in an exclusive work-at-home setting. Activus provides multilingual, multichannel, voice and non-voice customer care, sales, retention, social media moderation, and technical support services. The company was founded in 2018 by Minerva Serrano, Felix Serrano. Felix Serrano has been the CEO since 2018. Activus Connect was acquired by Tech Mahindra Ltd. on December 03, 2021 for $62 million. | Commercial Services |
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