Annual Reports and Related Documents::

Sustainability Report

2021

Table of Contents
ABOUT THIS REPORT ................................................................................................................	3
BOARD STATEMENT ON SUSTAINABILITY .............................................................................	4
CORPORATE PROFILE ...............................................................................................................	6
GROUP STRUCTURE ..................................................................................................................	7
Group's Vision ...........................................................................................................................	8
Group's Mission.........................................................................................................................	8
OUR RESPONSE TO COVID-19..................................................................................................	9
Providing Essential Services During Movement Control Order ("MCO") ..................................	9
Providing A Safe Environment For Employees To Carry Out Their Duties ..............................	9
APPROACH TO SUSTAINABILITY ...........................................................................................	10
Engaging Our Stakeholders ....................................................................................................	10
Materiality Assessment ...........................................................................................................	12
Our Material Topics And Targets ........................................................................................	13
ECONOMIC.................................................................................................................................	14
Economic Performance ...........................................................................................................	14
Opportunities For Internal And External Growth Via Innovation And Digital Enablement ..	16
Anti-Corruption ........................................................................................................................	23
ENVIRONMENTAL .....................................................................................................................	24
Environmental Compliance .....................................................................................................	24
SOCIAL .......................................................................................................................................	26
Diversity And Equal Opportunity .............................................................................................	26
Non-Discrimination ..................................................................................................................	28
Training And Education ...........................................................................................................	29
Socioeconomic Compliance ....................................................................................................	31
Customer Privacy ....................................................................................................................	32
GOVERNANCE...........................................................................................................................	33
Corporate Governance ............................................................................................................	33
Risk Management ...................................................................................................................	33
GRI STANDARDS CONTENT INDEX ........................................................................................	34

This report has been prepared by shopper360 Limited (the "Company") and its contents have
been reviewed by the Company's sponsor, ZICO Capital Pte. Ltd. (the "Sponsor"), in
accordance with Rule 226(2)(b) of the Singapore Exchange Securities Trading Limited ("SGX-
ST") Listing Manual Section B: Rules of Catalist.
This report has not been examined or approved by the SGX-ST and the SGX-ST assumes no
responsibility for the contents of this report, including the correctness of any of the statements
or opinions made or reports contained in this report.
The contact person for the Sponsor is Ms Alice Ng, Director of Continuing Sponsorship, ZICO
Capital Pte. Ltd. at 8 Robinson Road, #09-00 ASO Building, Singapore 048544, telephone: (65)	2
6636 4201.

ABOUT THIS REPORT

We are pleased to present our Sustainability Report for the financial year ended 31 May ("FY") 2021 which covers the company's strategies, initiatives and performance in relation to Economic, Environmental, Social and Governance ("EESG") issues. The scope of this report covers the sustainability performance and practices across our Group from 1 June 2020 to 31 May 2021, unless otherwise stated.

This report, produced in accordance with the Global Reporting Initiatives ("GRI") Standard (Core Option), includes the primary components as set out in Rules 711A and 711B of the Singapore Exchange Securities Trading Limited ("SGX-ST") Listing Manual Section B: Rules of Catalist for sustainability reporting. The GRI Standard were selected as it is an internationally recognised and widely adopted reporting framework that provides guidance to report on sustainability matters.

The GRI content index and relevant references are disclosed on pages 34 to 35 of this report. The data and information provided have not been verified by an independent third party. We have relied on internal data monitoring and verification to ensure accuracy of data and information.

We welcome feedback from our stakeholders with regards to our sustainability efforts as this enables us to consistently improve our policies, systems and results. Please send your comments and suggestions to [e-mail].

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BOARD STATEMENT ON SUSTAINABILITY

shopper360 Limited (the "Company", and

together with its subsidiaries, "shopper360" or the "Group") is a well- established provider of shopper marketing services in the retail and consumer goods industries in Malaysia and have more than 30 years of experience in the in-store advertising industry. The Group has always been committed to sustainability and fully supports the adoption of the SGX sustainability reporting guidelines. We firmly believe that building a sustainable business is vital to our continued success.

2020 has been an unprecedented year, marked by challenges from the ongoing COVID-19 which disrupted the lives of many globally. COVID-19 has created a difficult social and business environment, causing disruptions to operations throughout the world. It shaped our operations in 2021 and we made adaptations as it became apparent that the crisis was not going to dissipate anytime soon.

While the world grappled with the pandemic, Myanmar woke to the news that its military forces had retaken power on 1 February 2021, after a decade of democratic government. The military government has imposed periodic

shutdowns, limiting access and mobility. With the resulting mass demonstrations and nationwide uprising through civil disobedience movement, this has led to operational difficulties for businesses. The military coup had impacted our operations in Myanmar to a certain extent, with some of our media contracts being postponed or cancelled due to the cautious outlook of our clients towards the stability of the nation. We also had to deal with the morale of the team, as many were concerned about the state of their nation and some were genuinely concerned about safety as their work took them mainly out-of-home and into the stores.

Although the COVID-19 pandemic presented many challenges, it also brought about new opportunities. The pandemic accelerated digitalisation trends including the migration to cloud computing, meetings and trainings being conducted virtually, as well as services being fulfilled through online platforms. Many of us have acknowledge the fact that COVID-19 will be here to stay for the foreseeable future. While the pandemic had been unimaginable for many, it has also demonstrated the importance of building resilience, challenging us to rethink the way we work, live, and play.

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Following from last year's report, the COVID-19 pandemic has continued to hamper global economy growth. We had taken several steps to safeguard our business operations and ensure that our business is not materially affected by the situation. Above all, shopper360 is committed to protecting the health and well-being of all our stakeholders, particularly our employees and has taken swift actions to manage the impacts of the pandemic as outlined in Our Response to COVID-19 and other sections of this report. For our Group, sustainability is about the ability to position ourselves and emerge stronger after this crisis. Through

understanding the needs and expectations of our stakeholders, we are better prepared in strengthening our sustainability position in a post-COVID-19 economy.

We continue to maintain oversight over our sustainability directions, strategies and initiatives despite the impact of the COVID-19 pandemic during the financial year. Our EESG management and performance at shopper360 is overseen by the Board, which works closely with Senior Management to define the impact

of EESG issues on our business and our stakeholders including our employees, investors and the local communities in which we operate.

We identify material topics for reporting based on the significance of our EESG factors and the degree of influence where we see the most potential for creating maximum value for our shareholders and stakeholders. The materiality assessment was guided by inputs from our management and key representatives from business units as well as some external stakeholders.

Material topics are reviewed annually for their continued relevance according to current global and local trends. In our annual review to prioritise the material EESG matters that are most relevant to our operations, we have concluded that the same matters disclosed in FY2020 remain relevant to the Group in FY2021.

The Group will continue to make improvements to its sustainability efforts and work with its stakeholders towards promoting sustainability in its businesses.

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