Serba Dinamik Berhad : Annual Report 2021

GROWING TOWARDS A

FUTURE

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INTEGRATED REPORT 2021

Integrated

Report 2021

GROWING TOWARDS A

SUSTAINABLE FUTURE

Tree

The "tree" demonstrates Serba's resilience and perseverance having been in existence for over 28 years while endeavouring to overcome various business challenges by embracing new technologies in "Growing Towards a Sustainable Future". The roots, branches and leaves of the tree represent all the six "Capitals" embedded in the Company's organisational business culture to face and deal with the vagaries of business challenges that lie ahead.

4 Circled Pictures

As an international energy services group with four core business units providing integrated engineering solutions to the oil and gas ("O&G"), petrochemical and power generation industries, the four circled pictures - attached to the roots of the tree - represent the Group's core business units: Operations and Maintenance ("O&M"), Engineering, Procurement, Construction and Commissioning ("EPCC"), Information and Communication Technology ("ICT"), and Education and Training ("E&T").

Shades of colour

The shades of colour green particularly represent Serba's corporate identity.

Tagline

Think Globally, Act Locally

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Section 1 - About our Report

06 Adoption of IR

1. Reporting Philosophy

1. Scope & Boundaries

1. Reporting Principles & Frameworks
2. Forward-LookingStatements and Disclaimer

1. Reporting Structure & Navigation
2. 6 Capitals

1. Approval by the Board

1. Corporate Information

1. Corporate Headquarters

Section 2 - Our Business

20 Who We Are

22 Our Global Presence

1. Domestic Presence & Facilities

1. Corporate Structure

1. Our Business Model

1. Our Market Performance

1. History & Milestone

1. Our Business Offerings

Section 4 - Our Organisational

Growth

1. Organisational Structure
2. Our Board at a Glance
3. Board of Directors

1. Profile of Board of Directors

1. Key Senior Management

1. Other Senior Management

44 Highlights of Serba Dinamik

52 Serba Dinamik's Journey in 2020 & 2021

58 Serba Dinamik's CSR in 2020 & 2021

1. Serba Dinamik in The News

1. Awards & Recognitions

WHAT'S INSIDE

Section 3 - Our Performance and Outlook

1. Chairman's Statement

1. CEO's Statement

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Section 5 - Management Discussion & Analysis

1. Financial Highlights

1. Financial Performance

1. Financial Calendar

Section 6 - Sustainability Statement

1. Sustainability Message by Group CEO

1. Sustainability Facts at a Glance

1. Sustainability Framework

1. Values We Create

1. Material Sustainability Matters

1. Delivering Sustainable Growth

194 Safeguarding Employees and Environment

206 Enriching Employees and Communities

220 Practising Good Governance

Section 7 - Corporate

Governance

224 Corporate Governance Overview Statement

238 Statement on Risk Management & Internal Control

244 Audit & Risk Committee Report

Section 8 - Additional

Information

1. Other Compliance Information
2. Analysis of Shareholdings

1. Analysis of Warrant Holdings

1. Notice of 5th AGM Proxy Form

At Serba, we regard reporting as a journey not a destination. A journey we partake every year with determined passion to explore existing opportunities while exploiting our strengths to manage diverse challenges proactively.

We welcome whatever feedback our stakeholders have on this

Report; reach out to us at The Serba Integrated Report 2021 is available both in print and online versions.

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