Otis Worldwide Corporation announced the appointment of Sally Loh as President, Otis China, reporting directly to Otis Chair, CEO & President, Judy Marks. Effective March 1, Loh will succeed Perry Zheng, who will return to Otis World Headquarters in the newly created role of Executive Vice President, Chief Product, Delivery and Customer Officer. Loh has been with Otis for 23 years, working closely alongside Zheng for several years. She was most recently Chief Operating Officer (COO) responsible for day-to-day business operations of Otis China.

Prior to her COO role, she was the Chief Financial Officer for Otis China, and has held several other roles of increasing responsibility across Asia business. Sally holds a bachelor's degree in accounting from Nanyang Technological University (Singapore) and an MBA from the University of Manchester (UK). After nine years leading China region, also serving in a dual role as Chief Customer Product Officer since 2021, Zheng will return to Otis global headquarters in March to assume the role of Executive Vice President, Chief Product, Delivery and Customer Officer.

Product lifecycle and workflow – from design to manufacturing, installation to service – includes a critical interdependency between specialties and teams. In his new role, Zheng will lead Product Management, Engineering, Field Operations, Supply Chain, Operations Strategy, and Sales and Marketing, with focus, pace and competitive positioning, ensuring identify strategic programs with shared goals, objectives and accountability, while continuing to move business forward with strategic vision and the tools and processes to best support to regions and customers.