OneSpan announced the launch of new Customer Success Packages, providing modern centralized success service offerings with tiered subscription models for flexible, ongoing customer success with OneSpan solutions. OneSpan Customer Success Packages combine the “traditional” value-added services of Professional Services, Customer Success Management, and Customer Support into one cohesive customer unit to deliver a simple and rewarding experience throughout the entire customer journey helping organizations accelerate value realization. The complexity involved in most enterprise implementations goes beyond a one-size-fits-all approach to deploying technology.

Tailoring a solution within an organization's business process, especially those that are customer-facing and revenue-generating, is critical. OneSpan's innovative Customer Success Packages help mitigate the increasing complexity of tech stacks as organizations look to streamline their business and accelerate their digital transformation journey. Features across the new packages enable: Faster Time to Value: Onboardingandgo-live assistance supported by solution experts with mature expertise across a full range of industry verticals.

Mission-Critical Support: Ongoing access to technical consultants and mission-critical support for continuous availability of the solutions. Increased User Adoption: Use-case best practices, proactive guidance, and industry benchmarking maximize the adoption, use, and growth of the solution.