GlobalSCAPE : Future Proof Your Healthcare Data Exchanges

Healthcare insurance organizations do business with thousands of doctors, hospitals, and medical facilities. Transferring all of that protected health information (PHI) 24/7-while staying compliant with Health Insurance Portability and Accountability (HIPAA) requirements-keeps the organization and its employees on their toes.

The need for healthcare will only increase over time, and it's not likely that the volume of data exchange between healthcare insurance organizations and medical providers will decrease or go away. Without a reliable and secure system to handle the constant exchange of high volume, sensitive data can lead to expensive and inconvenient problems in the short and long term.

Multiple Transfers Equals Multiple Points of Failure

When you are transferring multiple files from multiple sources to multiple recipients, there is the possibility of multiple points of failure. Healthcare insurance organizations are not only going to transfers multiple files to and from medical facilities. They are transfer files to and from business development partners, vendors, banks, human resources, payroll, accounting, and many more. How much trust would be lost if a healthcare insurance organization didn't pay its employees on time? How many partnerships would fail, if a medical facility could not rely on a healthcare insurance organization for a timely exchange of business critical files or payment?

If you want to mitigate the risk of failure and thereby improve the way you do business, consider EFT Enterprise with its Advanced Workflow Engine, installed in an HA environment for optimum uptime, and the DMZ Gateway® to keep PHI data out of the network DMZ. With DMZ Gateway, protected health information always remains safe behind the firewall for EFT to store and process.

If you already have a file transfer system, and the thought 'uprooting' the existing legacy system and processes seems overwhelming, let Globalscape help you achieve your goals. With Globalscape's Migration Tool, in combination with EFT Enterprise in a High Availability (HA) deployment, migrating over to brand new servers with clean software installs can be seamless. You can backup and install EFT Enterprise on the new servers, and then sync over data and configuration in the production environment. Enabling the HA feature is as easy as the 'flick of a switch': after setting up one EFT server and enabling HA, HA is automatically enabled on the other EFT servers and they share the configuration. Then files are routed though the EFT servers in 'round robin' fashion so that no transfer has to wait for its turn to be processed.

Using EFT as your data control center, the only point of contact to the outside world is through EFT, reducing those multiple points of failure and avoiding any HIPAA issues from PHI ending up in the wrong hands or arriving too late.

What Could the Advanced Workflow Engine Do for Me?

If you could automate most of your routine file transfers, such as batch sending patient files to insurance companies and hospitals on a regular schedule, how much time would that save you, not to mention the added security of 'touch-free' transfers? The added functionality of Advanced Workflows, custom Event Rules, and Auditing and Reporting creates new opportunities for process improvements within the organization. For example, EFT can monitor one or more folders for changes; as soon as a file is added to the folder, an action is triggered, such as sending an email notification or transferring the file to another location. Periodic, routine transfers can be handled automatically by EFT, even taking data from or sending data to legacy servers. In this way, EFT becomes your central management location for all transactions. If you later add new backend applications or servers, EFT can 'talk' to them, too.

When EFT is installed, every module is installed automatically with a 30-day trial. This allows you to have instant access to advanced features to try. After the 30-day trial is over, just call your account manager to order the license code. You don't lose any of your settings or Event Rules when you enter your license code; EFT continues to process data uninterrupted.

After trying EFT Enterprise and each of the advanced features for 30 days, you'll be extremely pleased with the added feature set and peace of mind that comes with automation, High Availability, and the security of DMZ Gateway. Coupled with Platinum Support, you can be prepared for any data situation that comes your way.

If you're ready to automate your transfers and secure your data, contact Globalscape or go to https://www.globalscape.com/managed-file-transfer for more information about EFT, High Availability, and the Advanced Workflow Engine.