From time to time, information provided by us or statements made by our
employees contain "forward-looking" information that involves risks and
uncertainties. In particular, statements contained in this Quarterly Report on
Form 10-Q that are not historical facts, including, but not limited to,
statements concerning our pending acquisition by affiliates of Vista Equity
Partners and Evergreen Coast Capital Corp., our strategy and operational and
growth initiatives, our expansion of cloud-based solutions (as opposed to
traditional on-premise delivery of our products) and our efforts to transition
our customers from on-premise to the cloud, including the pace of the
transition, our transition to a subscription-based business model, changes in
our product and service offerings and features, financial information and
results of operations for future periods, revenue trends, the impacts of the
novel coronavirus (COVID-19) pandemic and related market and economic conditions
on our business, results of operations and financial condition, expectations
regarding remote work, customer demand, seasonal factors or ordering patterns,
stock-based compensation, international operations, investment transactions and
valuations of investments and derivative instruments, restructuring charges,
reinvestment or repatriation of foreign earnings, fluctuations in foreign
exchange rates, tax estimates and other tax matters, liquidity, our debt,
changes in accounting rules or guidance, acquisitions (including our acquisition
of Wrike, Inc.), litigation matters, and the security of our network, products
and services, constitute forward-looking statements and are made under the safe
harbor provisions of Section 27A of the Securities Act of 1933, as amended, and
Section 21E of the Securities Exchange Act of 1934, as amended. These statements
are neither promises nor guarantees. Readers are directed to the risks and
uncertainties identified in Part I, Item 1A, "Risk Factors", in our Annual
Report on Form 10-K for the year ended December 31, 2021, for additional detail
regarding factors that may cause actual results to be different than those
expressed in our forward-looking statements. Such factors, among others, could
cause actual results to differ materially from those contained in
forward-looking statements made in this Quarterly Report on Form 10-Q or
presented elsewhere by our management from time to time. Such factors, among
others, could have a material adverse effect upon our business, results of
operations and financial condition. We caution readers not to place undue
reliance on any forward-looking statements, which only speak as of the date
made. We undertake no obligation to update any forward-looking statement to
reflect events or circumstances after the date on which such statement is made.

Pending Merger



On January 31, 2022, we entered into an Agreement and Plan of Merger (the
"Merger Agreement"), with Picard Parent, Inc. ("Parent"), Picard Merger Sub,
Inc., a wholly owned subsidiary of Parent ("Merger Sub") and, for certain
limited purposes detailed in the Merger Agreement, TIBCO Software, Inc.
("TIBCO"), pursuant to which Merger Sub will merge with and into the Company
(the "Merger"), with the Company surviving the Merger as a wholly-owned
subsidiary of Parent. Parent and Merger Sub were formed by affiliates of Vista
Equity Partners ("Vista"). Vista is partnering with Evergreen Coast Capital
Corp. ("Evergreen"), an affiliate of Elliott Investment Management L.P.
("Elliott"), to acquire all of the Company Common Stock for $104.00 per share in
cash. At a Special Meeting of Stockholders held on April 21, 2022, our
stockholders approved the Merger Agreement. The Merger is currently expected to
close during the third quarter of 2022, subject to customary closing conditions,
including receipt of final regulatory approvals.

We incurred $20.9 million of expenses related to the Merger, of which
$3.2 million and $18.8 million were expensed during the three and six months
ended June 30, 2022, respectively, and are included in General and
administrative expense in the accompanying condensed consolidated statements of
income.

See Note 18 to our condensed consolidated financial statements for additional details regarding the pending Merger.

Overview



Management's discussion and analysis of financial condition and results of
operations is intended to help the reader understand our financial condition and
results of operations. This section is provided as a supplement to, and should
be read in conjunction with, our financial statements and the accompanying notes
to our condensed consolidated financial statements included in this Quarterly
Report on Form 10-Q for the three and six months ended June 30, 2022. The
results of operations for the periods presented in this report are not
necessarily indicative of the results expected for the full year or for any
future period, due in part to the seasonality of our business. Historically, our
revenue for the fourth quarter of any year is typically higher than our revenue
for the first quarter of the subsequent year.

Citrix is an enterprise software company focused on helping organizations
deliver a consistent and secure work experience no matter where work needs to
get done - in the office, at home, or in the field. We do this by delivering a
digital workspace solution that provides unified, reliable and secure access to
all work resources (apps, content, etc.) and simplifies work execution and
collaboration across every work channel, device, and location. Our Workspace
solutions are complemented by our general work solutions, such as content
collaboration and collaborative work management solutions, and our App
                                       33
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Delivery and Security solutions, which deliver the applications and data employees need across any network with security, reliability and speed.



We market and license our solutions through multiple channels worldwide,
including selling through resellers and direct over the Web. Our partner
community comprises thousands of value-added resellers, or VARs, known as Citrix
Solution Advisors, value-added distributors, or VADs, systems integrators, or
SIs, independent software vendors, or ISVs, original equipment manufacturers, or
OEMs, and Citrix Service Providers, or CSPs.

Executive Summary



As described above, on January 31, 2022, we entered into a definitive Merger
Agreement under which affiliates of Vista, a leading global investment firm
focused exclusively on enterprise software, data and technology-enabled
businesses, and Evergreen, an affiliate of Elliott that focuses on making
investments exclusively in technology and technology-enabled services
businesses, have agreed to acquire Citrix in an all-cash transaction valued at
approximately $16.5 billion, including the assumption of Citrix debt.

Impact of COVID-19 Pandemic

The COVID-19 pandemic did not have a significant impact on our results of operations for the three and six months ended June 30, 2022. However, we continue to monitor our supply chain for disruptions and evaluate steps to avoid future impacts that may arise from delays.



The ultimate impact of the COVID-19 pandemic on our business, results of
operations, financial condition and cash flows is dependent on future
developments, including the duration of the pandemic, the severity of the
disease and outbreak, the impact of new strains of the virus, the effectiveness
and availability of existing or new vaccines, future and ongoing actions that
may be taken by governmental authorities, including the implementation of
vaccine mandates, the impact on the businesses of our customers and partners,
and the length of its impact on the global economy, which remain uncertain and
are difficult to predict at this time. We are conducting business with
substantial modifications to employee travel, employee work locations, and
virtualization or cancellation of certain sales and marketing events, among
other modifications. We will continue to actively monitor the situation and may
take further actions that alter our business operations as required by federal,
state or local authorities, or that we determine are in the best interests of
our employees, customers, partners, suppliers and stockholders. The potential
effects of any such alterations or modifications could have an impact on our
business, including our customers and prospects, or on our financial results.

Cash from operations, accounts receivable and revenues could also be affected by
various risks and uncertainties, including, but not limited to, the effects of
the COVID-19 pandemic and other risks detailed in Part 1, Item 1A, "Risk
Factors" of our Annual Report on Form 10-K for the fiscal year ended December
31, 2021. While the pandemic has not materially impacted our liquidity and
capital resources to date, it has led to increased disruption and volatility in
capital markets and credit markets which could adversely affect our liquidity
and capital resources in the future.

Metrics



We use certain operating metrics in assessing the health and trajectory of our
business, including annualized recurring revenue ("ARR") and Citrix Cloud Paid
Subscriber count. These operating metrics do not have any standardized
definition within our industry and therefore may not be comparable to similarly
titled measures reported by other companies.

ARR



Total ARR is an operating metric that represents the contracted recurring value
of all termed subscriptions and perpetual maintenance agreements normalized to a
one-year period. Total ARR includes only active contractually committed, fixed
fees and consists of the following components: Subscription ARR and Maintenance
ARR. Subscription ARR represents ARR related to our Subscription offerings,
including SaaS ARR, and is calculated at the end of a reporting period by taking
each contract's recurring total contract value and dividing by the length of the
contract. In the normal course of business, all contracts are annualized,
including 30 day subscription offerings where we take monthly recurring revenue
multiplied by 12 to annualize. Maintenance ARR is the contracted recurring value
of all termed perpetual maintenance agreements normalized to a one-year period.
SaaS ARR represents the contracted recurring value of all cloud subscriptions
normalized to a one-year period. Our definitions of ARR include contracts
expected to recur and therefore exclude contracts with durations of 12 months or
less where licenses were issued to address extraordinary business continuity
events for our customers. ARR should be viewed independently of U.S. GAAP
revenue, deferred revenue and unbilled revenue and is not intended to be
combined with or to replace those items. ARR is not a forecast of future
revenue. We believe ARR is a key indicator of the overall trajectory of our
business and that certain investors and financial analysts may find this
information helpful. Management uses ARR to monitor the performance underlying
our operations while the business model is in transition.
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In the fourth quarter of 2021, Total ARR was $3.2 billion, up 19%
year-over-year. Excluding the contribution of Wrike, Total ARR was $3.0 billion,
up 12% year-over-year. Total ARR in the first quarter of 2022 was $3.2 billion
and grew 11% year-over-year. Excluding the contribution of Wrike, Total ARR was
$3.1 billion and grew 10% year-over-year. Total ARR in the second quarter of
2022 was $3.3 billion and grew 8% year-over-year. Excluding the contribution of
Wrike, Total ARR was $3.1 billion and grew 8% year-over-year. Subscription ARR
in the second quarter of 2022 was $2.1 billion and grew 27% year-over-year.
Excluding the contribution of Wrike, Subscription ARR was $1.9 billion and grew
28% year-over-year. SaaS ARR in the second quarter of 2022 was $1.4 billion and
grew 32% year-over-year. Excluding the contribution of Wrike, SaaS ARR was $1.2
billion and grew 34% year-over-year.

Citrix Cloud Paid Subscribers



Citrix Cloud Paid Subscribers is defined as the count of users (or devices in
the case of named device licensing) on a paid cloud-hosted subscription as of
the end of the reporting period. It is not inclusive of all Citrix paid SaaS
subscribers and excludes cloud services not delivered or accessed via the Citrix
Cloud platform, cloud services not billed on a per subscriber basis, and CSP.
Management uses Citrix Cloud Paid Subscriber count as a key measure of our
ability to retain and expand revenue from our cloud-based solutions over time.
We believe this metric might be useful to certain investors and analysts to
monitor the health of our cloud business.

Citrix Cloud Paid Subscriber count was 14.3 million in the fourth quarter of
2021, up 52% year-over year. In the first quarter of 2022, the number of Citrix
Cloud paid subscribers was 14.9 million, up 45% year-over-year. In the second
quarter of 2022, the number of Citrix Cloud paid subscribers was 16.0 million,
up 40% year-over-year.

Summary of Results

For the three months ended June 30, 2022 compared to the three months ended June 30, 2021, a summary of our results included:

•Total net revenue increased 5.8% to $859.5 million;

•Subscription revenue increased 36.2% to $509.6 million;

•SaaS revenue increased 37.5% to $288.3 million;

•Product and license revenue decreased 41.5% to $34.3 million;

•Support and services revenue decreased 16.8% to $315.6 million;

•Gross margin as a percentage of revenue increased from 80.1% to 81.9%;

•Operating income increased 104.6% to $173.3 million;

•Diluted net income per share increased from $0.50 to $0.90;

•Deferred and unbilled revenue increased $269.8 million to $3.32 billion;

Also, operating cash flows increased $89.8 million to $446.4 million when comparing the six months ended June 30, 2022 to the six months ended June 30, 2021.



Our Subscription revenue increased primarily due to continued customer adoption
of our solutions delivered via the cloud, mostly from our Workspace offerings,
and an increase in on-premise license demand, mostly from our App Delivery and
Security offerings. Our Product and license revenue decreased primarily due to
lower sales of our perpetual App Delivery and Security solutions as well as our
perpetual Workspace solutions, as customers continue to shift toward our
subscription offerings. The decrease in Support and services revenue was
primarily due to decreased sales of maintenance services, primarily across our
Workspace perpetual offerings, as more of the revenue is reported in the
Subscription revenue line commensurate with our subscription model transition.
The increase in gross margin as a percentage of revenue was not significant. The
increase in operating income was primarily due to an increase in gross margin
and a decrease in operating expenses. The increase in diluted net income per
share was primarily due to an increase in operating income.

2021 Business Combination



On February 26, 2021 (the "Closing Date"), we completed the acquisition of
Wrangler Topco, LLC ("Wrangler"), the parent entity of Wrike, a leader in the
SaaS collaborative work management space, for approximately $2.07 billion (the
"Purchase Consideration"). The Purchase Consideration consists of a base
purchase price of $2.25 billion and was subject to certain adjustments as
provided for under the related Agreement and Plan of Merger dated January 16,
2021 (the "Wrike Agreement"). The addition of Wrike's cloud-delivered
capabilities was intended to expand our collaborative work management
capabilities. Under the Wrike Agreement, we acquired all of the issued and
outstanding equity securities of Wrangler. Wrike revenue is included in our
Workspace product grouping.
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We incurred $20.4 million of expenses related to the Wrike acquisition, of which
$0.3 million and $0.6 million were expensed during the three and six months
ended June 30, 2022, respectively, and $0.3 million and $15.8 million were
expensed during the three and six months ended June 30, 2021, respectively, and
are included in General and administrative expense in the accompanying condensed
consolidated statements of income.

See Note 6 to our condensed consolidated financial statements for additional details regarding our acquisition of Wrike.

Critical Accounting Policies and Estimates



Our discussion and analysis of financial condition and results of operations are
based upon our condensed consolidated financial statements, which have been
prepared in accordance with accounting principles generally accepted in the
United States. The preparation of these financial statements requires us to make
estimates and judgments that affect the reported amounts of assets, liabilities,
revenues and expenses, and related disclosure of contingent liabilities. We base
these estimates on our historical experience and on various other assumptions
that we believe to be reasonable under the circumstances, and these estimates
form the basis for our judgments concerning the carrying values of assets and
liabilities that are not readily apparent from other sources. We periodically
evaluate these estimates and judgments based on available information and
experience. Actual results could differ from our estimates under different
assumptions and conditions. If actual results significantly differ from our
estimates, our financial condition and results of operations could be materially
impacted.

For more information regarding our critical accounting policies and estimates,
please refer to "Management's Discussion and Analysis of Financial Condition and
Results of Operations - Critical Accounting Policies and Estimates" contained in
our Annual Report on Form 10-K for the year ended December 31, 2021, or the
Annual Report, and Note 2 to our condensed consolidated financial statements
included in this Quarterly Report on Form 10-Q. There have been no material
changes to the critical accounting policies disclosed in the Annual Report.
                                       36
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Results of Operations

The following table sets forth our unaudited condensed consolidated statements of income data and presentation of that data as a percentage of change from period-to-period (in thousands other than percentages):


                                              Three Months Ended                      Six Months Ended                  Three Months          Six Months Ended
                                                   June 30,                               June 30,                     Ended June 30,             June 30,
                                            2022               2021               2022                2021              2022 vs. 2021           2022 vs. 2021
Revenues:
Subscription                            $ 509,595          $ 374,271          $  973,232          $  716,400                    36.2  %                 35.9  %
Product and license                        34,302             58,683              67,599             102,918                   (41.5)                  (34.3)
Support and services                      315,625            379,157             644,029             768,559                   (16.8)                  (16.2)
Total net revenues                        859,522            812,111           1,684,860           1,587,877                     5.8                    

6.1


Cost of net revenues:
Cost of subscription, support and
services                                  112,590            116,027             219,616             226,772                    (3.0)                  

(3.2)


Cost of product and license revenues       25,861             25,160              43,388              46,875                     2.8                   

(7.4)


Amortization of product related
intangible assets                          17,471             20,119              34,814              31,128                   (13.2)                  

11.8



Total cost of net revenues                155,922            161,306             297,818             304,775                    (3.3)                   (2.3)
Gross profit                              703,600            650,805           1,387,042           1,283,102                     8.1                     8.1
Operating expenses:
Research and development                  137,166            146,179             285,071             290,337                    (6.2)                  

(1.8)


Sales, marketing and services             274,432            306,920             567,383             600,204                   (10.6)                  

(5.5)


General and administrative                 90,256             93,594             199,315             188,584                    (3.6)                  

5.7


Amortization of other intangible assets    19,434             19,435              38,655              26,967                       -                    43.3

Restructuring                               9,023                  -              27,101                   -                          *                       *
Total operating expenses                  530,311            566,128           1,117,525           1,106,092                    (6.3)                   

1.0


Income from operations                    173,289             84,677             269,517             177,010                   104.6                    52.3
Interest income                               941                272               1,383                 593                   246.0                   133.2
Interest expense                          (23,849)           (22,905)            (45,925)            (47,265)                    4.1                    (2.8)
Other (expense) income, net                (3,817)             6,635              (4,894)             19,531                  (157.5)                

(125.1)


Income before income taxes                146,564             68,679             220,081             149,869                   113.4                   

46.8


Income tax expense (benefit)               31,107              5,913              44,392              (2,945)                         *                       *

Net income                              $ 115,457          $  62,766          $  175,689          $  152,814                    83.9  %                 15.0  %


*Not meaningful
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Revenues

We generate revenue from sales of our Subscription, Product and license and Support and services offerings.



Subscription revenue relates to fees for SaaS, which are generally recognized
ratably over the contractual term and non-SaaS, which are generally recognized
at a point in time. SaaS primarily consists of subscriptions delivered via a
cloud-hosted service whereby the customer does not take possession of the
software, hybrid subscription offerings and the related support. Non-SaaS
consists primarily of on-premise licensing, hybrid subscription offerings, CSP
services and the related support. Our hybrid subscription offerings are
allocated between SaaS and non-SaaS. In addition, our CSP program provides
subscription-based services in which the CSP partners host software services to
their end users. The fees from the CSP program are recognized based on usage and
as the CSP services are provided to their end users.

Product and license revenue represents fees related to the perpetual licensing
of our solutions, primarily our App Delivery and Security products, which are
recognized at a point in time. In October 2020, we discontinued broad
availability of perpetual licenses for Citrix Workspace.

We offer incentive programs to our VADs and VARs to stimulate demand for our
solutions. Product and license and Subscription revenues associated with these
programs are partially offset by these incentives to our VADs and VARs.

Support and services revenue consists of maintenance and support fees primarily related to our perpetual offerings and include the following:



•Customer Success Services, which gives customers a choice of tiered support
offerings that combine the elements of technical support, product version
upgrades, guidance, enablement and proactive monitoring to help our customers
and our partners fully realize their business goals. Fees associated with this
offering are recognized ratably over the term of the contract; and

•Hardware maintenance fees for our perpetual App Delivery and Security products, which include technical support and hardware and software maintenance, are recognized ratably over the contract term; and

•Fees from consulting services related to the implementation of our solutions, which are recognized as the services are provided; and



•Fees from product training and certification, which are recognized as the
services are provided.

                                         Three Months Ended                       Six Months Ended                  Three Months          Six Months
                                              June 30,                                June 30,                     Ended June 30,       Ended June 30,
                                       2022               2021                2022                 2021            2022 vs. 2021        2022 vs. 2021
                                                                           (in thousands)
Subscription                       $ 509,595          $ 374,271          $ 

973,232 $ 716,400 $ 135,324 $ 256,832 Product and license

                   34,302             58,683               67,599              102,918              (24,381)             (35,319)
Support and services                 315,625            379,157              644,029              768,559              (63,532)            (124,530)
Total net revenues                 $ 859,522          $ 812,111          $ 1,684,860          $ 1,587,877          $    47,411          $    96,983



Subscription

Subscription revenue increased during the three months ended June 30, 2022
compared to the three months ended June 30, 2021 primarily due to continued
customer adoption of our solutions delivered via the cloud of $78.7 million,
primarily from our Workspace offerings, which includes $19.8 million
attributable to the Wrike acquisition. There was also an increase in on-premise
subscription license revenue of $56.6 million, primarily from our App Delivery
and Security offerings, mainly from pooled capacity.

Subscription revenue increased during the six months ended June 30, 2022
compared to the six months ended June 30, 2021 primarily due to continued
customer adoption of our solutions delivered via the cloud of $179.1 million,
primarily from our Workspace offerings, which includes $55.1 million
attributable to the Wrike acquisition. There was also an increase in on-premise
subscription license revenue of $77.7 million, primarily from our App Delivery
and Security offerings, mainly from pooled capacity.
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Product and license



Product and license revenue decreased when comparing the three months ended
June 30, 2022 to the three months ended June 30, 2021 primarily from lower sales
of our perpetual App Delivery and Security solutions of $15.9 million and
perpetual Workspace offerings of $8.5 million, as customers continue to shift
toward our subscription offerings.

Product and license revenue decreased when comparing the six months ended
June 30, 2022 to the six months ended June 30, 2021 primarily from lower sales
of our perpetual App Delivery and Security solutions of $22.1 million and
perpetual Workspace offerings of $13.2 million, as customers continue to shift
toward our subscription offerings.

Support and services



Support and services revenue decreased during the three and six months ended
June 30, 2022 compared to the three and six months ended June 30, 2021 primarily
due to a decrease in sales of maintenance services across our Workspace
perpetual offerings, as more of the revenue is reported in the Subscription
revenue line commensurate with our subscription model transition.

Deferred Revenue, Unbilled Revenue and Backlog



Deferred revenue is primarily comprised of Support and services revenue from
maintenance fees, which include software and hardware maintenance, technical
support related to our perpetual offerings and services revenue related to our
consulting contracts. Deferred revenue also includes Subscription revenue from
our cloud-based subscription offerings and our on-premise subscription
offerings.

Deferred revenue consists of billings or payments received in advance of revenue
recognition and is recognized in our condensed consolidated balance sheets and
statements of income as the revenue recognition criteria are met. Unbilled
revenue primarily represents future billings under our subscription agreements
that have not been invoiced and, accordingly, are not recorded in accounts
receivable or deferred revenue within our condensed consolidated financial
statements. Deferred revenue and unbilled revenue are influenced by several
factors, including new business seasonality within the year, the specific
timing, size and duration of customer subscription agreements, annual billing
cycles of subscription agreements, and invoice timing. Fluctuations in unbilled
revenue may not be a reliable indicator of future performance and the related
revenue associated with these contractual commitments.

The following table presents the amounts of deferred and unbilled revenue (in
thousands):
                                                                                                          June 30,
                                                                                                            2022
                                                                                                         compared to
                                                                                                          December
                                                  June 30, 2022       December 31, 2021                   31, 2021
Deferred revenue                                $    1,928,838                            $ 2,037,593                $      (108,755)
Unbilled revenue                                     1,388,068                              1,300,048                         88,020


Deferred revenues decreased $108.8 million as of June 30, 2022 compared to
December 31, 2021 primarily due to a decrease in deferred maintenance and
support revenue of $149.3 million, mostly from Workspace perpetual software
maintenance, partially offset by an increase in deferred subscription revenue of
$45.6 million. Unbilled revenue increased when comparing June 30, 2022 to
December 31, 2021 primarily due to increased customer adoption of multi-year
subscription agreements.

While it is generally our practice to promptly ship our products upon receipt of
properly finalized orders, at any given time, we have confirmed product license
orders that have not shipped and are unfulfilled. Backlog includes the aggregate
amounts we expect to recognize as point-in-time revenue in the following quarter
associated with contractually committed amounts for on-premise subscription
software licenses, as well as confirmed product license orders that have not
shipped and are wholly unfulfilled. As of June 30, 2022, the amount of backlog
was not material. We do not believe that backlog, as of any particular date, is
a reliable indicator of future performance.
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International Revenues



International revenues (sales outside the United States) accounted for 47.4% and
48.3% of our net revenues for the three months ended June 30, 2022 and 2021,
respectively. The change in our international revenues as a percentage of our
net revenues for the three months ended June 30, 2022 compared to the three
months ended June 30, 2021 was not significant.

International revenues (sales outside the United States) accounted for 48.0% and
49.3% of our net revenues for the six months ended June 30, 2022 and 2021,
respectively. The decrease in our international revenues as a percentage of our
net revenues when comparing the six months ended June 30, 2022 compared to the
six months ended June 30, 2021 was primarily due to a decrease in the EMEA
region as it shifts away from perpetual licenses and related support offerings
toward subscription offerings. See Note 10 to our condensed consolidated
financial statements for detailed information on net revenues by geography.

Cost of Net Revenues
                                          Three Months Ended                     Six Months Ended                Three Months          Six Months
                                               June 30,                              June 30,                   Ended June 30,       Ended June 30,
                                        2022               2021               2022               2021           2022 vs. 2021        2022 vs. 2021
                                                                                    (In thousands)
Cost of subscription, support and
services revenues                   $ 112,590          $ 116,027          $ 219,616          $ 226,772          $    (3,437)         $    (7,156)
Cost of product and license
revenues                               25,861             25,160             43,388             46,875                  701               (3,487)
Amortization of product related
intangible assets                      17,471             20,119             34,814             31,128               (2,648)               3,686

Total cost of net revenues          $ 155,922          $ 161,306          $ 297,818          $ 304,775          $    (5,384)         $    (6,957)


Cost of subscription, support and services revenues consists primarily of
compensation and other personnel-related costs of providing technical support,
consulting and cloud capacity costs, as well as the costs related to providing
our offerings delivered via the cloud and hardware costs related to certain
on-premise subscription offerings. Cost of product and license revenues consists
primarily of hardware, shipping expense, royalties, product media and
duplication, manuals and packaging materials. Also included in cost of net
revenues is amortization and impairment of product related intangible assets.

Cost of subscription, support and services revenues decreased during the three
months ended June 30, 2022 compared to the three months ended June 30, 2021 and
for the six months ended June 30, 2022 compared to the six months ended June 30,
2021 primarily due to a decrease in the cost of providing our support and
services offerings of $6.4 million and $13.0 million, respectively, consistent
with the related revenues, partially offset by an increase in the cost of
providing our subscription offerings of $2.9 million and $5.9 million,
respectively, in line with related revenues.

Cost of product and license revenues remained consistent for the three months ended June 30, 2022 compared to the three months ended June 30, 2021 and decreased for the six months ended June 30, 2022 compared to the six months ended June 30, 2021 consistent with the decrease in related revenues.



Amortization of product related intangible assets decreased for the three months
ended June 30, 2022 compared to the three months ended June 30, 2021 primarily
due to the impairment of Sapho Inc. technology in the fourth quarter of 2021,
and increased for the six months ended June 30, 2022 compared to the six months
ended June 30, 2021 primarily due to acquired intangible assets in connection
with the Wrike acquisition of $8.9 million, partially offset by amortization of
Sapho Inc. technology of $5.2 million in 2021.

Gross Margin



Gross margin as a percentage of revenue was 81.9% for the three months ended
June 30, 2022, and 80.1% for the three months ended June 30, 2021, respectively,
and 82.3% for the six months ended June 30, 2022, and 80.8% for the six months
ended June 30, 2021, respectively. The change in gross margin as a percentage of
revenues is due to drivers noted above.

Operating Expenses

Foreign Currency Impact on Operating Expenses



The functional currency for all of our wholly-owned foreign subsidiaries is the
U.S. dollar. A substantial majority of our overseas operating expenses and
capital purchasing activities are transacted in local currencies and are
therefore subject to fluctuations in foreign currency exchange rates. In order
to minimize the impact on our operating results, we generally initiate our
hedging of currency exchange risks up to 12 months in advance of anticipated
foreign currency expenses. Generally, when
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the dollar is weak, foreign currency denominated expenses will be higher, and
these higher expenses will be partially offset by the gains realized from our
hedging contracts. Conversely, if the dollar is strong, foreign currency
denominated expenses will be lower. These lower expenses will in turn be
partially offset by the losses incurred from our hedging contracts. There is a
risk that there will be fluctuations in foreign currency exchange rates beyond
the time frame for which we hedge our risk.

Research and Development Expenses


                                        Three Months Ended                     Six Months Ended                Three Months          Six Months
                                             June 30,                              June 30,                   Ended June 30,       Ended June 30,
                                      2022               2021               2022               2021           2022 vs. 2021        2022 vs. 2021
                                                                        (In thousands)
Research and development          $ 137,166          $ 146,179          $ 285,071          $ 290,337          $    (9,013)         $    (5,266)


Research and development expenses consist primarily of personnel related costs
and facility and equipment costs directly related to our research and
development activities. We expensed substantially all development costs included
in the research and development of our products.

Research and development expenses decreased during the three months ended
June 30, 2022 compared to the three months ended June 30, 2021 primarily due to
compensation and employee-related costs as a result of decreased headcount.
Research and development expenses decreased during the six months ended June 30,
2022 compared to the six months ended June 30, 2021 primarily due to
compensation and employee-related costs of $6.7 million as a result of decreased
headcount partially offset by an increase in stock-based compensation of $2.3
million.

Sales, Marketing and Services Expenses


                                      Three Months Ended                     Six Months Ended                Three Months          Six Months
                                           June 30,                              June 30,                   Ended June 30,       Ended June 30,
                                    2022               2021               2022               2021           2022 vs. 2021        2022 vs. 2021
                                                                      (In thousands)

Sales, marketing and services $ 274,432 $ 306,920 $ 567,383 $ 600,204 $ (32,488) $ (32,821)




Sales, marketing and services expenses consist primarily of personnel related
costs, including sales commissions, pre-sales support, the costs of marketing
programs aimed at increasing revenue, such as brand development, advertising,
trade shows, public relations and other market development programs and costs
related to our facilities, equipment, information systems and pre-sale
demonstration related cloud capacity costs that are directly related to our
sales, marketing and services activities.

The decrease in Sales, marketing and services expenses during the three months
ended June 30, 2022 compared to the three months ended June 30, 2021 was
primarily due to decreases in compensation and employee-related costs of $19.8
million as a result of decreased headcount and stock-based compensation of $10.9
million. Sales, marketing and services expenses decreased during the six months
ended June 30, 2022 compared to the six months ended June 30, 2021 primarily due
to decreases in compensation and employee-related costs of $24.5 million as a
result of decreased headcount and stock-based compensation of $16.5 million.
These decreases were partially offset by an increase in variable compensation of
$8.0 million.

General and Administrative Expenses


                                           Three Months Ended                     Six Months Ended                Three Months          Six Months
                                                June 30,                              June 30,                   Ended June 30,       Ended June 30,
                                         2022               2021               2022               2021           2022 vs. 2021        2022 vs. 2021
                                                                           (In thousands)
General and administrative           $   90,256          $ 93,594          $ 199,315          $ 188,584          $    (3,338)         $    10,731


General and administrative expenses consist primarily of personnel related costs
and expenses related to outside consultants assisting with information systems,
as well as accounting and legal fees.

General and administrative expenses decreased during the three months ended
June 30, 2022 compared to the three months ended June 30, 2021 primarily due to
decreases in compensation and employee-related costs of $7.5 million as a result
of decreased headcount and stock-based compensation of $3.5 million. These
decreases were partially offset by increases in transaction costs of $3.2
million related to the pending Merger incurred in the second quarter of 2022 and
credit loss expense of $2.5 million. General and administrative expenses
increased during the six months ended June 30, 2022 compared to the six months
ended June 30, 2021 primarily due to increases in transaction costs of $18.8
million related to the pending Merger
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incurred during 2022 and an increase in credit loss expense of $13.9 million.
These increases are partially offset by decreases of $15.5 million due to Wrike
acquisition costs incurred in 2021 and compensation and employee-related costs
of $4.5 million.

Amortization of Other Intangible Assets


                                         Three Months Ended                    Six Months Ended                Three Months            Six Months
                                              June 30,                             June 30,                   Ended June 30,         Ended June 30,
                                       2022               2021              2022              2021             2022 vs. 2021         2022 vs. 2021
                                                                         (In thousands)
Amortization of other intangible
assets                             $   19,434          $ 19,435          $ 38,655          $ 26,967          $           (1)         $    11,688


Amortization of other intangible assets consists of amortization of customer
relationships, trade names and covenants not to compete primarily related to our
acquisitions.

Amortization of other intangible assets remained consistent for the three months
ended June 30, 2022 compared to the three months ended June 30, 2021 and
increased for the six months ended June 30, 2022 compared to the six months
ended June 30, 2021, primarily due to acquired intangible assets in connection
with the Wrike acquisition.

Restructuring Expenses

                                            Three Months Ended                        Six Months Ended                 Three Months          Six Months
                                                 June 30,                                 June 30,                    Ended June 30,       Ended June 30,
                                          2022                2021                 2022                2021           2022 vs. 2021        2022 vs. 2021
                                                                             (In thousands)
Restructuring                       $       9,023          $      -          $      27,101          $      -          $     9,023          $    27,101


Restructuring expenses increased for the three and six months ended June 30,
2022 compared to the three and six months ended June 30, 2021 due to the 2021
Restructuring Program implemented in the fourth quarter of 2021, primarily for
employee severance and related costs.

See Note 16 to our condensed consolidated financial statements for additional details regarding our restructuring programs.



Interest Expense
                                     Three Months Ended                     Six Months Ended                Three Months           Six Months
                                          June 30,                              June 30,                   Ended June 30,        Ended June 30,
                                   2022               2021               2022               2021            2022 vs. 2021        2022 vs. 2021
                                                                     (In thousands)
Interest expense               $ (23,849)         $ (22,905)         $ (45,925)         $ (47,265)         $       (944)         $     1,340


Interest expense primarily consists of interest paid on our 2026 Notes, 2027
Notes and 2030 Notes, 2021 Term Loan Credit Agreement, Term Loan Credit
Agreement and our credit facility. Interest expense remained consistent for the
three and six months ended June 30, 2022 compared to the three and six months
ended June 30, 2021. See Note 11 to our condensed consolidated financial
statements for additional details regarding our debt.

Other (expense) income, net
                                      Three Months Ended                    Six Months Ended               Three Months          Six Months
                                           June 30,                             June 30,                  Ended June 30,       Ended June 30,
                                     2022               2021             2022              2021           2022 vs. 2021        2022 vs. 2021
                                                                     (In thousands)
Other (expense) income, net     $    (3,817)         $ 6,635          $ (4,894)         $ 19,531          $   (10,452)         $   (24,425)

Other (expense) income, net is primarily comprised of gains (losses) from remeasurement of foreign currency transactions and non-designated hedges, sublease income, realized losses related to changes in the fair value of our investments that have a decline in fair value and recognized gains (losses) related to our investments.



The change in Other (expense) income, net during the three months ended June 30,
2022 compared to the three months ended June 30, 2021 is primarily attributable
to our strategic investment activities, which include recognized net losses of
$3.0
                                       42
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million during the three months ended June 30, 2022 as compared to recognized
net gains of $7.8 million during the three months ended June 30, 2021. The
change in Other (expense) income, net during the six months ended June 30, 2022
compared to the six months ended June 30, 2021 is primarily attributable to our
strategic investment activities, which include recognized net losses of $4.2
million during the six months ended June 30, 2022 as compared to recognized net
gains of $17.3 million during the six months ended June 30, 2021.

Income Taxes



We are required to estimate our income taxes in each of the jurisdictions in
which we operate as part of the process of preparing our condensed consolidated
financial statements. We maintain certain strategic management and operational
activities in overseas subsidiaries and our foreign earnings are taxed at rates
that are generally lower than in the United States.

Our effective tax rate generally differs from the U.S. federal statutory rate
primarily due to tax credits and lower tax rates on earnings generated by our
foreign operations that are taxed primarily in Switzerland.

Our effective tax rate was 21.2% and 8.6% for the three months ended June 30,
2022 and 2021, respectively. The increase in the effective tax rate when
comparing the three months ended June 30, 2022 to the three months ended
June 30, 2021, was primarily due to the geographical mix of income towards
higher tax regions and tax benefits unique to the period ended June 30, 2021.
These amounts include a tax benefit related to stock-based compensation
deductions.

Our effective tax rate was 20.2% and (2.0)% for the six months ended June 30,
2022 and 2021, respectively. The increase in the effective tax rate when
comparing the six months ended June 30, 2022 to the six months ended June 30,
2021, was primarily due to tax items unique to the period ended June 30, 2021.
These amounts include stock-based compensation deductions and a tax benefit
related to a favorable foreign tax ruling in the period ended June 30, 2021.

We are subject to tax in the U.S. and in multiple foreign tax jurisdictions. Our
U.S. liquidity needs are currently satisfied using cash flows generated from our
U.S. operations, borrowings, or both. We also utilize a variety of tax planning
strategies in an effort to ensure that our worldwide cash is available in
locations in which it is needed. We expect to repatriate a substantial portion
of our foreign earnings over time, to the extent that the foreign earnings are
not restricted by local laws or result in significant incremental costs
associated with repatriating the foreign earnings. See Note 13 to our condensed
consolidated financial statements for additional details regarding our income
taxes.

Liquidity and Capital Resources

Cash, Cash Equivalents and Investments



                                                   June 30, 2022          December 31,        June 30, 2022 compared
                                                                              2021             to December 31, 2021
                                                                           (In thousands)
Cash, cash equivalents and investments           $      872,799          $   541,933          $           330,866


Our principal sources of liquidity are our cash, cash equivalents and
investments. The increase in Cash, cash equivalents and investments when
comparing June 30, 2022 to December 31, 2021, is primarily due to cash provided
by operating activities of $446.4 million, partially offset by cash paid for tax
withholding on vested stock awards of $78.9 million and purchases of property
and equipment of $33.5 million.

As of June 30, 2022, $202.9 million of the $872.8 million of Cash, cash
equivalents and investments was held by our foreign subsidiaries. The Cash, cash
equivalents and investments held by our foreign subsidiaries can be repatriated
without incurring any additional U.S. federal tax. Upon repatriation of these
funds, we could be subject to foreign and U.S. state income taxes. The amount of
taxes due is dependent on the amount and manner of the repatriation, as well as
the locations from which the funds are repatriated and received. We generally
invest our cash and cash equivalents in investment grade, highly liquid
securities to allow for flexibility in the event of immediate cash needs. Our
short-term and long-term investments primarily consist of interest-bearing
securities.

Cash Flow Activities



During the six months ended June 30, 2022, we generated operating cash flows of
$446.4 million. These operating cash flows related primarily to net income of
$175.7 million, adjusted for, among other things, non-cash charges, including
depreciation and amortization expenses of $170.5 million, which includes
depreciation and amortization of property and equipment of $16.5 million and
$32.1 million, respectively, for the three and six months ended June 30, 2022,
stock-based compensation expense of $145.4 million, and a change in operating
assets and liabilities, net of acquisitions of $93.7 million.
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The change in our operating assets and liabilities, net of acquisitions was
primarily the result of outflows from deferred revenue of $108.8 million,
accrued expenses and other current liabilities of $79.1 million, mostly from
decreases in employee-related accruals, and other assets of $39.1 million,
primarily due to an increase in capitalized commissions. Also contributing to
the change in operating assets and liabilities, net of acquisitions were
outflows from income taxes of $15.9 million, primarily due to an increase in
prepaid taxes, and accounts payable of $15.9 million, primarily due to the
timing of payments. These outflows were partially offset by inflows from
accounts receivable of $174.6 million, primarily due to collections from prior
period sales. Our investing activities used $6.9 million of cash consisting
primarily of cash paid for the purchase of property and equipment of $33.5
million, partially offset by net proceeds from investments of $21.1 million. Our
financing activities used cash of $76.9 million, primarily due to cash paid for
tax withholding on vested stock awards.

During the six months ended June 30, 2021, we generated operating cash flows of
$356.6 million. These operating cash flows related primarily to net income of
$152.8 million, adjusted for, among other things, non-cash charges, including
stock-based compensation expense of $168.8 million, depreciation and
amortization expenses of $150.9 million and a change in operating assets and
liabilities, net of acquisitions of $120.5 million. The change in our operating
assets and liabilities, net of acquisitions, was primarily the result of
outflows from accrued expenses and other current liabilities of $188.4 million,
mostly from employee-related accruals of $106.1 million and decreases in other
accruals of $53.5 million, income taxes, net of $71.0 million, primarily due to
an increase in prepaid taxes of $31.3 million and a decrease in taxes payable of
$30.7 million. Also contributing to the change in operating assets and
liabilities, net of acquisitions was an outflow from other assets of $44.9
million, primarily due to an increase in capitalized commissions, and deferred
revenue of $43.9 million. These outflows were partially offset by an inflow from
accounts receivable of $207.9 million, primarily due to collections from prior
period sales. Our investing activities used $1.96 billion of cash consisting
primarily of cash paid for the Wrike acquisition, net of cash acquired of
$2.02 billion and cash paid for the purchase of property and equipment of $44.9
million, partially offset by net proceeds from investments of $114.1 million.
Our financing activities provided cash of $1.35 billion, primarily net proceeds
from the 2021 Term Loan of $997.9 million and 2026 Notes of $741.4 million,
partially offset by the repayment of the Wrike acquired debt of $190.0 million,
cash paid for tax withholding on vested stock awards of $101.7 million and cash
dividends on our common stock of $91.5 million.

Historically, significant portions of our cash inflows were generated by our
operations. We currently expect this trend to continue for the remainder of
2022. Our 2022 operating cash flows could be impacted due to incremental cash
outlays related to the 2021 Restructuring Program and expected transaction costs
related to the pending Merger. We believe that our existing cash and investments
together with cash flows expected from operations will be sufficient to meet
expected operating and capital expenditure requirements and service our debt
obligations for the next 12 months.

Term Loan Credit Agreements



On February 5, 2021, we entered into the 2021 Term Loan Credit Agreement,
consisting of a $1.00 billion 2021 Term Loan. We borrowed $1.00 billion on
February 26, 2021 under the 2021 Term Loan, and the loan matures on February 26,
2024. The proceeds under the 2021 Term Loan were used to finance a portion of
the purchase price for the Wrike acquisition.

On January 21, 2020, we entered into a $1.00 billion Term Loan Credit Agreement,
consisting of a $500.0 million 364-day Term Loan facility (the "364-day Term
Loan"), and a $500.0 million 3-year Term Loan facility (the "3-year Term Loan").
As of June 30, 2022, $100.0 million was outstanding under the 3-year Term Loan.
These amounts are due in January 2023 and included in Short-term debt in the
accompanying condensed consolidated balance sheet.

Senior Notes



On February 18, 2021, we issued $750.0 million of unsecured senior notes due
March 1, 2026 (the "2026 Notes"). The 2026 Notes accrue interest at a rate of
1.250% per annum, which is due semi-annually on March 1 and September 1 of each
year beginning on September 1, 2021. The net proceeds from this offering were
$741.4 million. The net proceeds from the 2026 Notes were used to fund a portion
of the purchase price for the Wrike acquisition.

Credit Facility



On November 26, 2019, we entered into a $250.0 million five-year unsecured
revolving credit facility under an amended and restated credit agreement (the
"Credit Agreement"). We may elect to increase the revolving credit facility by
up to $250.0 million if existing or new lenders provide additional revolving
commitments in accordance with the terms of the Credit Agreement. As of June 30,
2022, no amounts were outstanding under the credit facility.

See Note 11 to our condensed consolidated financial statements for additional details regarding our debt.


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Stock Repurchase Program



Our Board of Directors authorized an ongoing stock repurchase program. The
objective of the stock repurchase program was to improve stockholders' returns
and mitigate earnings per share dilution posed by the issuance of shares related
to employee equity compensation awards. At June 30, 2022, $625.6 million was
available to repurchase common stock pursuant to the stock repurchase program.
All shares repurchased were recorded as treasury stock. While the Merger
Agreement is in effect, we are prohibited from repurchasing shares of our common
stock, including under the stock repurchase program.

During the three and six months ended June 30, 2022, we did not have any open market purchases under the stock repurchase program.

See Note 14 to our condensed consolidated financial statements for additional details on our share repurchase program.

Shares for Tax Withholding



During the three and six months ended June 30, 2022, we withheld 347,267 and
774,649 shares, respectively, from equity awards that vested, totaling $35.2
million and $78.9 million, respectively, to satisfy minimum tax withholding
obligations that arose on the vesting of such equity awards. These shares are
reflected as treasury stock in our condensed consolidated balance sheets.

Other Purchase Commitments



In May 2020, we entered into an amended agreement with a third-party provider,
in the ordinary course of business, for the use of certain cloud services
through June 2029. Under the amended agreement, we are committed to a purchase
of $1.00 billion throughout the term of the agreement. As of June 30, 2022, we
had $798.4 million of remaining obligations under the purchase agreement.

In May 2021, we entered into an amended agreement with a third-party provider,
in the ordinary course of business, for the use of certain cloud services
through May 2024. Under the amended agreement, we are committed to purchase
services under this agreement totaling $100.0 million over the term, with
commitments of $32.0 million in fiscal year beginning 2021, $24.0 million in
fiscal year beginning 2022, $24.0 million in fiscal year beginning 2023 and
$20.0 million at any time over the three-year term. As of June 30, 2022, we had
$37.4 million of remaining obligations under the purchase agreement.

Contractual Obligations



There have been no material changes, outside the ordinary course of business, to
our contractual obligations since December 31, 2021. For further information,
see "Contractual Obligations" in Part II, Item 7 of our Annual Report on Form
10-K for the fiscal year ended December 31, 2021.

Off-Balance Sheet Arrangements

We do not have any special purpose entities or off-balance sheet financing arrangements.


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