Bank of Communications : 2022 CSR Report

Bank of Communications Co., Ltd.

2022 Corporate Social Responsibility

Report (ESG Report)

March, 2023

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About This Report

Reporting Scope

This report includes information on Bank of Communications Co., Ltd. (BoCom) and its subsidiaries.

The report covers the period from January 1 to December 31, 2022. BoCom publishes its corporate social responsibility report (ESG Report) annually. Part of the information herein is beyond that timeframe.

The 2022 Corporate Social Responsibility Report (ESG Report) of Bank of Communications Co., Ltd. was published on March 30, 2023.

References

This report is prepared in accordance with the Opinions on Strengthening the Social Responsibility of Banking Financial Institutions issued by China Banking Regulatory Commission, the Green Finance Guidelines for Banking and Insurance Sectors issued by China Banking and Insurance Regulatory Commission, the Guidelines on Environmental Information Disclosure for Financial Institutions issued by the People's Bank of China, the Guidelines on the Corporate Social Responsibility of Banking Institutions of China issued by the China Banking Association, the Notice on Publishing the Guidelines No. 1 for Self-Regulationof Listed Companies-StandardizedOperation of Companies Listed on the Shanghai Stock Exchange issued by Shanghai Stock Exchange, the Environmental, Social, and Governance Reporting Guide issued by the Stock Exchange of Hong Kong Ltd. and the GRI Sustainability Reporting Standards issued by Global Sustainability Standards Board (GSSB).

Principles

This reporting principles are as follows:

Materiality: Referring to the boundary of material topics stipulated in the Environmental, Social, and Governance Reporting Guide issued by the Stock Exchange of Hong Kong Ltd., we determine the scope of the issues after communication and research with stakeholders and identification of the ESG factors concerned by stakeholders.

Quantitative: Financial data from BoCom Financial Statement 2022 have been independently audited by KPMG Huazhen CPA Co.,Ltd.. Other data from previous years are included in this

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report.

Balance: This report discloses the Bank's performance in an objective manner and avoids the use of any disclosure methods that influence readers' decisions or judgments.

Consistency: The statistical methodology used to disclose data in this report remains consistent with previous years. Any changes in statistical methodology or key performance indicators or any other relevant factors affecting meaningful comparisons will be clearly stated in the report. All currency amounts are reported in RMB, unless otherwise stated.

Reporting Process

Based on its CSR practices, BoCom prepares this report in seven stages covering project approval, information collection, drafts and revisions, review by senior management, Social Responsibility (ESG) and Consumer Committee, and the Board of Directors, as well as printing and publishing. BoCom frequently communicates with its stakeholders for feedback on the structure and content of the report.

Assurance

The KPMG Huazhen CPA Co.,Ltd is entrusted to provide a third-party assessment of the report, in line with the International Standard on Assurance Engagements (ISAE) 3000: Assurance Engagements Other than Audits or Reviews of Historical Financial Information, and issues an independent statement of assurance.

Report Availability

This report is available in printed and electronic formats. BoCom uses eco-friendly paper for all printed copies. Electronic copies are viewable at www.bankcomm.com.

Both Chinese and English versions are available. For any discrepancies between the two versions, the Chinese version shall prevail.

Designations

Bank of Communications Co., Ltd. is also referred to as "BoCom" or "the Bank" or "we" in this report. The Bank and its subsidiaries are collectively referred to as "the Group".

Editorial Board

Director: Ren Deqi

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Deputy Director: Liu Jun

Editor in Chief: Luan Libing

Executive Editor-in-Chief: Yong Bo

Editors: Li Tian and Mei Ying

Contact Information

Corporate Culture Department, Bank of Communications Co., Ltd. Address: 188 Yinchengzhong Rd., Shanghai, China

Postcode: 200120

Tel.: [phone]-3761

Email: [e-mail]

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		Contents
About This Report	2
Contents	......................................................................................................................................	5
Message from Bank Leadership	7
1.	About BoCom	10
	1.1	Company profile	10
	1.2	Key Performance	12
	1.3	Honors	14
2.	Feature: BoCom Creates A Beautiful Life	17
	2.1	Accelerating product innovation	17
	2.2	Supporting business transformation	19
	2.3	Empowering risk management	21
	2.4	Promoting industry development	22
3. Governance:Keep Steadfast to Coordinated Development	25
	3.1	Cultivate new customs to consolidate the foundation of development	25

3.2 Strengthening CSR management to show the responsibilities as a major bank ..29

4. Economy: Focus on Quality and Make Progress While Ensuring Stability

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4.1 Ensuring stability and improving the quality of services provided to the real economy 47

4.2

Aligning with and implementing national strategies

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4.3 Improving the quality and efficiency simultaneously and practicing inclusive

finance 65

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