By Research and Markets (http://www.researchandmarkets.com/research/mn3sjb/9th_annual_credit) has announced the addition of Javelin Strategy & Research's new report "9Th Annual Credit Card Issuers' Identity Safety Scorecard: Preventing Fraud Through Improved Authentication and Customer Engagement" to their offering.
Javelin's ninth annual Credit Card Issuers' Identity Safety Scorecard analyzes the customer-facing security features and scores of 24 of the nation's top credit card issuers using Javelin's Prevention, Detection, and Resolution Model.
The Scorecard offers timely and actionable benchmarking rankings at a point when card fraud committed with compromised card data has more than tripled between 2010 and 2012 and skimming, malware, and data breaches continue to threaten the security of consumer payment card data.
Scorecard performance shows uneven attention from issuers to each of the critical areas of identity safety, with issuers' support most lacking in sophisticated Prevention measures. This report provides credit card issuers insight into how the industry's customer-facing security measures are affecting recent fraud trends and how issuers can improve their security infrastructure.
Primary Questions
- What customer-facing security measures do major credit card issuers offer?
- How common are the capabilities among credit card issuers?
- What key fraud trends are affecting card security, and what is the connection between data breaches and fraud?
- What environmental factors are influencing the adoption of credit card safety features by issuers?
- In what security options should issuers invest to generate the most substantive fraud-reduction benefits?
Key Topics Covered:
Overview
Primary Questions
Methodology
Scorecard Data
Consumer Data
Prevention, Detection, and Resolution's Model
Executive Summary
Key Findings
Recommendations
Scorecard Awards
Credit Card Lending & Fraud in 2013
Increased Credit Availability Builds Potential for Card Fraud
The Growing Relationship Between Data Breaches and Credit Card Fraud
Account Takeover Common for Card Accounts
Industry and Regulatory Environment
EMV Delayed by Regulatory Burdens?
Mobile Payments
Overall Rankings
Prevention
Rankings
Distinct Areas of Opportunity
Prohibition on SSN
CDCs
Detection
Rankings
Distinct Areas of Opportunity
Review and Respond Two-way Actionable Alerts
CNP Transaction Alerts
Resolution's
Rankings
Distinct Areas of Opportunity
Follow-up From CSRs in 48 Hours
Charge Reversal in 24 Hours
Appendix
Glossary
Related Research
Companies Mentioned
Table of Figures
Companies Mentioned
- American Express
- Associated Bank
- Bank of America
- Barclays
- BB&T
- Cabela's WFB
- Capital One
- Chase
- Citibank
- CSID
- Discover
- Fifth Third
- First National Bank of Omaha
- GE Capital Retail Bank
- MasterCard
- Navy Federal Credit Union
- Nordstrom
- Pentagon Federal Credit Union
- PNC
- RBS
- State Farm
- SunTrust
- Target
- U.S. Bank
- USAA
- ValidSoft
- Visa
- Wells Fargo
For more information visit http://www.researchandmarkets.com/research/mn3sjb/9th_annual_credit
Source: Javelin Strategy & Research
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Sector: Cards
