Alorica, a worldwide leading provider of customer management outsourcing solutions, today announced that James Molloy has been appointed as Chief Financial Officer (CFO), effective immediately.
The appointment of Molloy to CFO comes on the heels of Alorica’s announced agreement to acquire West Corporation’s agent services businesses. In his new role, Molloy will help drive the 1.2 billion-dollar and 48,000 employee company post-close through sustained, aggressive growth on a global scale.
Molloy brings over 30 years of financial and business experience to his new role. Prior to his work at Alorica, he held positions as Executive Vice President and Chief Financial Officer at Vanguard Logistics Services and leadership positions at BAX Global, The Brink's Company and Deloitte & Touche.
“This is an exciting time for Alorica and I’m thrilled to be onboard as we move forward into the next phase of company growth,” said Molloy. “As one of the largest US-based BPO players in the space, we’re poised to make a significant impact on the industry in 2015.”
“Alorica’s employees are the foundation of our success, and James has proven to be an incredible asset to the company in his tenure as Chief Accounting Officer,” said Andy Lee, CEO, Alorica. “Our goal as a company is to become the number one BPO provider in our addressable markets, and I’m confident the appointment of James as CFO will help us achieve this goal.”
Former CFO Jack Pollock will remain with the company in an advisory role. “I would like to thank Jack for his contribution in growing the company over the last 15 years,” continued Lee. “He has been instrumental in our growth and will continue to guide us as we move forward.”
To learn more about Alorica, please visit http://www.alorica.com.
About Alorica
Alorica is a worldwide leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, to customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica’s award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, Calif. with more than 20,000 employees in 40 domestic, near shore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit www.alorica.com.
