Philip Dawes

Witness Systems provides performance optimization software that companies use to capture customer contact data and improve workforce performance. Witness Systems' eQuality suite includes performance analysis, e-learning, and Voice over Internet Protocol (VoIP)-based recording and analysis applications that synchronize customer communications across phone and Web channels, enabling companies to offer clients more personalized assistance. Designed for customer contact centers, the company's software can record specific interactions by telephone, Web chat, or e-mail, and sort them according to business-driven criteri

IRIS Software Group Ltd. engages in the provision of enterprise software solutions. It offers accountancy solutions, payroll management, HR management, education management, and SME solutions. The company was founded in November 1978 and is headquartered in Slough, the United Kingdom.

Eyretel Plc was engaged into the business of development and marketing of multimedia recording and analysis solutions that allows the complete recording and detailed analysis of customer communication and interaction, such as telephone calls, web chat, e-mail and desktop computer. Products included Replay Studio, QualityCall, MediaStore, MediaStore Micro, eWare and Unify. The firm was located in Leatherhead, UK.

Part of Baan Company NV, Coda Group Plc is a developer and supplier of high functionality accounting systems to the international market. The company is based in Harrowgate, UK. The British company was founded by Rodney Potts. Coda Group was acquired by Baan Company NV on May 13, 1998 for $86.75 million.

IRIS Software Ltd. develops business and accounting software solutions. It offers payroll, HR, accounting, financial management, compliance, ERP, and CRM software solutions. The firm offers its solutions to accountancy practices, law firms, not-for-profit organizations, coroners, architects, distributors, field service businesses, education, and healthcare and sports clubs. The company was founded in November 1978 and is headquartered in Slough, UK