Lesley Anne Smith

Part of Cosmosguide Holding International NV, Cosmos Transport Services Ltd. is a British company that has been offering affordable guided tours to various destinations for over 50 years. The company is based in Bromley, UK. The company's focus is on providing customers with a memorable experience once they reach their destination.

Part of Cosmosguide Holding International NV, Tourwise of London Ltd. is a British company that provides tourism and travel services. The company is based in Richmond, UK and was founded in 1974.

MSC Cruises (USA), Inc. owns and operates cruise ships. Its ships include MSC Divina, MSC Splendida and MSC Fantasia, MSC Poesia, MSC Magnifica, MSC Orchestra, MSC Musica, MSC Sinfonia, MSC Armonia, MSC Opera and MSC Lirica. The firm specializes in ocean and intermodal transportation services. The company was founded by Gianluigi Aponte in 1970 and is headquartered in Fort Lauderdale, FL.

Institute of Customer Service is an independent, professional membership body for customer service. The firm offers membership services, qualifications and training services, research and insight, and standards and accreditation. The company was founded in 1996 and is headquartered in London, the United Kingdom.