Sun Life U.S. and Wellthy have partnered to make it easier for life insurance members and their families to navigate the complex challenges associated with bereavement and end-of-life care. The enhancement builds on Sun Life's ongoing commitment to deliver solutions that help improve access to care and make health and benefits easier. Wellthy supports a broad range of care needs with personalized guidance, advocacy and resources for families.
Sun Life members and their loved ones will have access to Wellthy's support for navigating care, planning ahead, and coping with grief and loss. Unsupported grief can adversely impact employee health and become costly to employers, due to factors such as lost productivity, on-the-job errors, and employee turnover. In a survey of Wellthy users, 30% indicated that the support they received prevented them from taking leave or leaving their job.
Wellthy's care team includes care coordinators, advisors, managers and directors, all of whom have extensive experience in social work, medicine, nursing, behavioral health, aging, childcare and patient advocacy. Each family is matched with a dedicated coordinator who works alongside this multidisciplinary team to develop personalized plans that support families through every stage of the end-of-life journey: Planning for the future: Resources for will preparation, power-of-attorney, documentation of end-of-life wishes, Referrals to estate attorneys and other legal resources, Guidance on having difficult conversations with loved ones, Navigating care, Care services such as hospice and palliative care, Scheduling and tracking of medical appointments, Arrangement of respite care for caregivers (such as childcare while caregiver is tending to their loved one), Advocating with insurance providers to verify coverage for care needs. Managing a loss: Research and recommendations for funeral and burial options, Support for resolving outstanding bills or insurance claims, Resources for closing financial and other private accounts, and digital assets, Navigation of survivor benefits, including social security, VA, or employer unions.
Supporting grief: Connections with bereavement support, Resources to help with coping, self-care and emotional wellbeing, Coordination of meal and grocery deliveries for grieving families. Wellthy provides an easy-to-access digital portal, offering centralized care-planning resources and tools to help users organize care plans, connect with peer support groups and message directly with their care team. The portal also offers a care circle, which keeps family members connected and allows them to view medical appointments and other relevant information as they support their loved one.
Sun Life clients will have access to Wellthy as of January 1, 2026, as part of their basic or voluntary group life insurance. Wellthy is available in most U.S. states.
