Lumen Technologies and Amazon Web Services announced an agreement to strengthen data center connectivity and optimize network delivery of cloud technologies for hundreds of millions of customers across the United States. Lumen will use AWS technologies, including artificial intelligence (AI), machine learning (ML), and security, to modernize its applications and systems, and drive innovation in its portfolio of communications, network services, security, and voice products. In addition, Lumen will provide fiber connectivity to AWS data centers, helping enterprise customers build and deliver highly scalable AI applications across AWS Regions and AWS Local Zones.

Enhancing Infrastructure to Support AI Growth: Through its Private Connectivity FabricSM solution, Lumen will provide dedicated infrastructure with private fiber connections between AWS Regions and Local Zones. AWS will continue to deploy its custom network technologies on this fiber, enabling security, availability, and performance between AWS locations. The enhanced AWS network will enable high-bandwidth and dynamic connections that provide customers with the ability to develop generative AI applications, train AI models, and deliver new AI-powered products across its Region and Local Zone footprint.

Using AI to Modernize Network Systems for Improved Customer Delivery: Lumen is moving its IT and product platforms to AWS to drive performance, scalability, and operational efficiency. In the future, Lumen can apply generative AI technology, including Amazon Bedrock, to help better plan and optimize network resources. This will give Lumen full visibility of their network, both onsite and in the cloud, improving customer experience and reducing costs.

Lumen believes it will be able to transition to a generative AI-powered autonomous network platform that can dynamically manage resource allocation, as well as quickly identify and address service and network-related issues. Lumen and AWS have been partners for years. As an AWS Managed Service Provider Partner, Lumen helps customers migrate workloads to AWS, ensuring a smooth transition to their cloud infrastructure.